Hello, I’m writing this review because I want everyone to know that your employee Natalie is the best, always greets me with a smile and is very professional, I thought she was a manager. Please recognize what an asset you have in her.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Crunch Bagel
Jessenia Rodriguez
Watch out y'all, Necola Shelly the person who left a bad review on cashier Natalie, is a "karen" having a bad day. The truth is it's always a pleasure to see her smiling self and overall this location is the best. The food is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup
Necola Shelly
Customer service at this restaurant is beyond horrible the cashier name Natalie at this location needs to be retrained or something. Food is made soppy with no care in the World . People eat with there eyes so if it’s not appealing to the eyes it’s a problem this location you to have the best customer now I guess it’s a lostSad???
Atmosphere: 1
Food: 1
Service: 1
curtis kudlicka
I love Panera bread
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Crunch Bagel
Andrew Cuillo
very dirty panrea bread . food was good. when u come to this place when they open and see crumbs on the floor. crazy they cant clean the floors.
R Brad
What a difference between different franchises. This one doesn’t compare to some of the others I’ve visited. They were out of condiments to put on my sandwich and they had no selections of hot teas. Very disappointed. Will check to see who the franchisee is from now on.
Atmosphere: 3
Food: 2
Service: 3
Darina Hristova Glavanakova- Bakardthzieva
06/03/24 I went to Panera bread at 2:30PM for lunch.I pay $ 28 for 2Homestile chiken sup Sourdogh bread.snd Cesar salad.I was wondering tooo match.Becouse I'm a foreigner and I asked them to offer me something good. The guy at the checkout looked at me like I was falling from the moon and didn't react at all. Instead of 2 soups, I got one that would leave even a child hungry. They brought me Sourdough bread, which I refused, but they did not return the money to my account. I am outraged and will never set foot there again. this is not a restaurant, but a neighborhood pub with poor service.
Atmosphere: 1
Food: 1
Service: 1
Jae Jaejae
New employee, they letting her drown almost on purpose. Then when they quit. We can't get workers. Saturday 2
Service: 1
D Reiff
We waited over 30 minutes for a you pick two. We had to leave due to a meeting and went to get a refund. The manager did not return my tip. Ended up going to Chick-fil-A and received our meals in 5 minutes with a packed restaurant.
Wait staff was watching a movie in the mens room stall. For A WHILE. Worst panera ever.
Atmosphere: 2
Food: 2
Service: 2
Laura Graisbery
Panera is usually decent ? At this location, the food was slow, the soup had congealed, and the tables were dirty. I would've asked for a fresh soup, but we'd already waited 20-25 minutes for a you pick two salad & sandwich melt & a cup of soup.
Atmosphere: 1
Food: 1
Service: 1
Charles Tabone
I've eaten in many Panera's a 100'xs...My initial feeling was/is this place isn't very clean, floors entry, etc... Took them 10+ minutes to get my salads even though not too
Atmosphere: 2
Food: 4
Service: 3
Diane Dunbar
On 1/3/24 my husband went into the Panera Bread on Northlake Blvd. with a $50.00 gift card and the cashier told him that his order went over the balance on the gift card. So without asking how much the overage was my husband gave her a $20.00 dollar bill and she gave him nothing back. So he asked for his receipt and it was for $45.19 so he said where is my change. She told him that their protocol was to put the change on the gift card. He refused to leave without his money. So the cashier went to get her supervisor whose name is Christa and she said that their protocol is to put the money back on the card but you wouldn’t see it right away, so we waited a couple of days and never showed up on the card. So when my husband came home I called the number on back of the gift card and it said the card cannot be re-loaded. The next day I called Panera Bread back and spoke to Amy who is supposed to be over both the cashier and Christa. The names that shows on the receipt shows the cashier as Chrisbeth. Well Amy says that she will look at the video and get back with me, she never called me so I tried calling her and she had left for the day. Well I called her the next day and she said she looked over the video and it showed the cashier giving him his money back, and that the card could not be re-loaded but she would look over the video again over the weekend and get back with me and again she never did. I called today and Amy said she will give us a gift card and I told her no way do I want anything to do with them again. People watch out for this location’s Panera Bread because they are playing a quick switch and bate game. We are all suffering in this inflation so with restaurants and stores going up on prices we surely don’t need cashiers stealing and robbing us of our last dollars. They should be ordered to wear voice cameras like police seeing they can’t be trusted. I rated this store a 1 but they don’t deserve that.
Atmosphere: 1
Food: 1
Service: 1
Aaron Lee, Jr.
Stopped here for breakfast on my way back from Miami on January 7th. Was not at all pleased with the customer service and the food. There were three girls working and you can hear them cussing as they worked. One girl dropped food on the floor. Cleaned it all up and did not change her gloves after touching a dirty floor. They gave me a bagel that had what appeared to be a black type of plastic on it. They did replace it but they were rude about it like I was disturbing them. I will not ever stop here again. Please avoid this Panera Bread they are the worst. The manager should be ashamed of themselves.
Hello, I’m writing this review because I want everyone to know that your employee Natalie is the best, always greets me with a smile and is very professional, I thought she was a manager. Please recognize what an asset you have in her.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Crunch Bagel
Watch out y'all, Necola Shelly the person who left a bad review on cashier Natalie, is a "karen" having a bad day. The truth is it's always a pleasure to see her smiling self and overall this location is the best. The food is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup
Customer service at this restaurant is beyond horrible the cashier name Natalie at this location needs to be retrained or something. Food is made soppy with no care in the World . People eat with there eyes so if it’s not appealing to the eyes it’s a problem this location you to have the best customer now I guess it’s a lostSad???
Atmosphere: 1
Food: 1
Service: 1
I love Panera bread
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Crunch Bagel
very dirty panrea bread . food was good. when u come to this place when they open and see crumbs on the floor. crazy they cant clean the floors.
What a difference between different franchises. This one doesn’t compare to some of the others I’ve visited. They were out of condiments to put on my sandwich and they had no selections of hot teas. Very disappointed. Will check to see who the franchisee is from now on.
Atmosphere: 3
Food: 2
Service: 3
06/03/24 I went to Panera bread at 2:30PM for lunch.I pay $ 28 for 2Homestile chiken sup Sourdogh bread.snd Cesar salad.I was wondering tooo match.Becouse I'm a foreigner and I asked them to offer me something good. The guy at the checkout looked at me like I was falling from the moon and didn't react at all. Instead of 2 soups, I got one that would leave even a child hungry. They brought me Sourdough bread, which I refused, but they did not return the money to my account. I am outraged and will never set foot there again. this is not a restaurant, but a neighborhood pub with poor service.
Atmosphere: 1
Food: 1
Service: 1
New employee, they letting her drown almost on purpose. Then when they quit. We can't get workers. Saturday 2
Service: 1
We waited over 30 minutes for a you pick two. We had to leave due to a meeting and went to get a refund. The manager did not return my tip. Ended up going to Chick-fil-A and received our meals in 5 minutes with a packed restaurant.
Service: 1
Coffee and bagels what can go
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Wait staff was watching a movie in the mens room stall. For A WHILE. Worst panera ever.
Atmosphere: 2
Food: 2
Service: 2
Panera is usually decent ? At this location, the food was slow, the soup had congealed, and the tables were dirty. I would've asked for a fresh soup, but we'd already waited 20-25 minutes for a you pick two salad & sandwich melt & a cup of soup.
Atmosphere: 1
Food: 1
Service: 1
I've eaten in many Panera's a 100'xs...My initial feeling was/is this place isn't very clean, floors entry, etc... Took them 10+ minutes to get my salads even though not too
Atmosphere: 2
Food: 4
Service: 3
On 1/3/24 my husband went into the Panera Bread on Northlake Blvd. with a $50.00 gift card and the cashier told him that his order went over the balance on the gift card. So without asking how much the overage was my husband gave her a $20.00 dollar bill and she gave him nothing back. So he asked for his receipt and it was for $45.19 so he said where is my change. She told him that their protocol was to put the change on the gift card. He refused to leave without his money. So the cashier went to get her supervisor whose name is Christa and she said that their protocol is to put the money back on the card but you wouldn’t see it right away, so we waited a couple of days and never showed up on the card. So when my husband came home I called the number on back of the gift card and it said the card cannot be re-loaded. The next day I called Panera Bread back and spoke to Amy who is supposed to be over both the cashier and Christa. The names that shows on the receipt shows the cashier as Chrisbeth. Well Amy says that she will look at the video and get back with me, she never called me so I tried calling her and she had left for the day. Well I called her the next day and she said she looked over the video and it showed the cashier giving him his money back, and that the card could not be re-loaded but she would look over the video again over the weekend and get back with me and again she never did. I called today and Amy said she will give us a gift card and I told her no way do I want anything to do with them again. People watch out for this location’s Panera Bread because they are playing a quick switch and bate game. We are all suffering in this inflation so with restaurants and stores going up on prices we surely don’t need cashiers stealing and robbing us of our last dollars. They should be ordered to wear voice cameras like police seeing they can’t be trusted. I rated this store a 1 but they don’t deserve that.
Atmosphere: 1
Food: 1
Service: 1
Stopped here for breakfast on my way back from Miami on January 7th. Was not at all pleased with the customer service and the food. There were three girls working and you can hear them cussing as they worked. One girl dropped food on the floor. Cleaned it all up and did not change her gloves after touching a dirty floor. They gave me a bagel that had what appeared to be a black type of plastic on it. They did replace it but they were rude about it like I was disturbing them. I will not ever stop here again. Please avoid this Panera Bread they are the worst. The manager should be ashamed of themselves.
Atmosphere: 1
Food: 1
Service: 1