We had a 7:30 reservation which we were going to be late for, so we called around 6:45 to let them know we would be about thirty minutes late and they were very accommodative. We drive an hour to get here, to arrive for them to tell us they closed the patio because of the rain so they can’t seat us. Instead, they said we had to wait until all the other tables were seated and other tables who were also on the patio were seated. They didn’t know the timing of how long the wait would be. That’s fine, I understand that things happen. However when we called, it would have been nicer to have been told this would be the case. We could have decided not to follow through with our reservation without wasting anyone’s time. I was speaking to the man at the front desk where I suggested that it would’ve been appreciated if they had done so, and asked if he had a sense of how long it would take, when the blonde lady at the front desk rudely cut me off to defend herself. At the end of the day I am not blaming anyone, and I don’t really care what is being said- I just would have appreciated a heads up is all. I understand that things go wrong. We have been here before and liked it but I’d have to rate the customer service a zero if I am being spoken to this way. The situation was annoying but it was no one’s fault- we just wanted a bit of professional courtesy. I just really did not appreciate being talked to this way. I would suggest not working in hospitality or client services if you don’t know how to act without aggression. We left out of principle, and honestly I feel like everyone else except that blonde lady was trying to be helpful or at least apologetic.
Service: 1
gloria gonzalez odreman
Amazing place! We were staying at the hotel, and it was perfect to have such a high quality food so close to us!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Micki Martin
Delicious Asian cuisine in White Elephant hotel.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
daniel saltzman
An amazing meal, best Peking Duck anywhere. Service is always great. Fan fave!!
Atmosphere: 5
Food: 5
Service: 5
Olga Clark
The best food ever , very friendly and cozy inside ???
We went to Lola 41 for lunch yesterday. I wanted to sit on the patio, it looked so good on the website picture, but because of the damn drizzle it was closed. I get it, during the day the ambiance of a restaurant is different, but the 3 stars are not because of this. Plus the night before we passed by on our way to the hotel and it looked awesome with the soft orange lights, the nice crowd inside, and the people outside chatting saying goodbye after dinner. For a $70 lobster mac&cheese I was expecting a very tasty dish. What a disappointment when the lobster turned out chewy and rubbery. I get it, it's Palm Beach, I am aware that $70 are probably the equivalent of 7 cents for most of the customers of Lola41 (sadly I am not one of them), but that's not the point. An overcooked lobster will make any customer mad. Sorry Lola, even thought the octopus was excellent, this establishment goes to the "visited and not going back" folder. I know, I haven't tried everything on the menu, but with so many restaurants around, there is no place for mistakes like this.
Alexis Paralitici
We went to the Bar for small bites and aperol spritz, everything was excellent but the best was the service by a young bald gentleman (... who's name I didn't get. He was kind, attentive, nice and useful. We will return when in the area.
Atmosphere: 4
Food: 4
Service: 5
Amanda A.
Came for happy hour during the summer. Happy hour is not available during season. They do still have specials during the week though. Not only is the food fantastic and high quality, but it's decorated so nicely. There is valet or street parking if you can find a spot. I sat at the bar and all the staff were super friendly.
The menu reads like a delicious Asian fusion experience. The reality was a serious letdown. More than $50 for 2 paper thin sliced "Spare Ribs" that were half bone half meat and a cup of white rice. This restaurant is Palm Beach prices for almost food truck quality. Our server was great!
Atmosphere: 3
Food: 2
Service: 5
Alexandra Henriques
Amazing vibe!! The drinks were great. Highly recommend the shrimp + crab fried rice.
Atmosphere: 5
Food: 5
Service: 5
Donnel Beckles
Fries were cold. Drink service was slow.But the Lola burger with over medium egg added was a masterpiece. The red onion confit makes this burger sing. You find yourself wondering why you’re not adding sauces or seasonings. And then it dawns on you, it’s that good. The english muffin is the iconic final touch on the palate.The tuna burger was immaculate.
Delicious food and nice outdoor patio space. I would give it 5 stars if it wasn’t so expensive.
Happy Girl Travels
We had drinks and small plates at Lola 41 and while the food was ok! The extra spicy bartenders were less than appreciated or acceptable!We ordered cocktails and small plates. When my husband ordered the bartender did mention that the drink was spicy. However, if a drink is too spicy the customer has an expectation of tumor telling them, ‘yeah it’s a spline’! THEN complaining to the male bartender. All within ear shot of us hearing him say, then don’t order a spicy drink….Versus offering to fix the drink?! My husband asked for some soda water and she eventually brought over some agave syrup. We finished our drinks and left.We also will be canceling our upcoming stay….EDIT December 26, 2023Since the reply of my poor review. I d actually take the time to reach back out as requested! Literally the RUDEST staff! These people act like they are Palm Beach elite and should talk down to you!NOBODY can tell you when the GM Anthony is available. AND the person that answered the review leaves no contact information!!!! Turns out he’s in Boston…. Even though the rude manger on December 14th a girl told me they answered the review and she could assist me. I passed because of her condescending attitude!Then today Issi was equally rude. I didn’t leave my name or number. She took it off caller id and had the GM who wasn’t available today suddenly call me.He has no clue or care what’s going on at Lola 41! He’s equally unhelpful! I clearly see why his staff is so rude. He is as well…. I told him repeatedly how rude, unprofessional and unhelpful his staff was as he glossed over it!READ what people are saying… the fact that you make excuses is the exact problem!I highly recommend The Colony! Amazing staff, food, cocktails and our stay was 10/10!!!
We had a 7:30 reservation which we were going to be late for, so we called around 6:45 to let them know we would be about thirty minutes late and they were very accommodative. We drive an hour to get here, to arrive for them to tell us they closed the patio because of the rain so they can’t seat us. Instead, they said we had to wait until all the other tables were seated and other tables who were also on the patio were seated. They didn’t know the timing of how long the wait would be. That’s fine, I understand that things happen. However when we called, it would have been nicer to have been told this would be the case. We could have decided not to follow through with our reservation without wasting anyone’s time. I was speaking to the man at the front desk where I suggested that it would’ve been appreciated if they had done so, and asked if he had a sense of how long it would take, when the blonde lady at the front desk rudely cut me off to defend herself. At the end of the day I am not blaming anyone, and I don’t really care what is being said- I just would have appreciated a heads up is all. I understand that things go wrong. We have been here before and liked it but I’d have to rate the customer service a zero if I am being spoken to this way. The situation was annoying but it was no one’s fault- we just wanted a bit of professional courtesy. I just really did not appreciate being talked to this way. I would suggest not working in hospitality or client services if you don’t know how to act without aggression. We left out of principle, and honestly I feel like everyone else except that blonde lady was trying to be helpful or at least apologetic.
Service: 1
Amazing place! We were staying at the hotel, and it was perfect to have such a high quality food so close to us!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Delicious Asian cuisine in White Elephant hotel.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
An amazing meal, best Peking Duck anywhere. Service is always great. Fan fave!!
Atmosphere: 5
Food: 5
Service: 5
The best food ever , very friendly and cozy inside ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Fries, Tuna, Nachos, Truffle, Tempura, Octopus, Burger, Tuna Burger
Very good food, good service, loud Restaurant.
Atmosphere: 4
Food: 4
Service: 4
I highly recommend reserving the private room for any large gathering. Food and service we top notch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Octopus, Sushi, Tuna, Truffle, Avocado Maki
We went to Lola 41 for lunch yesterday. I wanted to sit on the patio, it looked so good on the website picture, but because of the damn drizzle it was closed. I get it, during the day the ambiance of a restaurant is different, but the 3 stars are not because of this. Plus the night before we passed by on our way to the hotel and it looked awesome with the soft orange lights, the nice crowd inside, and the people outside chatting saying goodbye after dinner. For a $70 lobster mac&cheese I was expecting a very tasty dish. What a disappointment when the lobster turned out chewy and rubbery. I get it, it's Palm Beach, I am aware that $70 are probably the equivalent of 7 cents for most of the customers of Lola41 (sadly I am not one of them), but that's not the point. An overcooked lobster will make any customer mad. Sorry Lola, even thought the octopus was excellent, this establishment goes to the "visited and not going back" folder. I know, I haven't tried everything on the menu, but with so many restaurants around, there is no place for mistakes like this.
We went to the Bar for small bites and aperol spritz, everything was excellent but the best was the service by a young bald gentleman (... who's name I didn't get. He was kind, attentive, nice and useful. We will return when in the area.
Atmosphere: 4
Food: 4
Service: 5
Came for happy hour during the summer. Happy hour is not available during season. They do still have specials during the week though. Not only is the food fantastic and high quality, but it's decorated so nicely. There is valet or street parking if you can find a spot. I sat at the bar and all the staff were super friendly.
Restaurantji Recommends
The menu reads like a delicious Asian fusion experience. The reality was a serious letdown. More than $50 for 2 paper thin sliced "Spare Ribs" that were half bone half meat and a cup of white rice. This restaurant is Palm Beach prices for almost food truck quality. Our server was great!
Atmosphere: 3
Food: 2
Service: 5
Amazing vibe!! The drinks were great. Highly recommend the shrimp + crab fried rice.
Atmosphere: 5
Food: 5
Service: 5
Fries were cold. Drink service was slow.But the Lola burger with over medium egg added was a masterpiece. The red onion confit makes this burger sing. You find yourself wondering why you’re not adding sauces or seasonings. And then it dawns on you, it’s that good. The english muffin is the iconic final touch on the palate.The tuna burger was immaculate.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Grilled Octopus, Tuna, Truffle, Burger
Delicious food and nice outdoor patio space. I would give it 5 stars if it wasn’t so expensive.
We had drinks and small plates at Lola 41 and while the food was ok! The extra spicy bartenders were less than appreciated or acceptable!We ordered cocktails and small plates. When my husband ordered the bartender did mention that the drink was spicy. However, if a drink is too spicy the customer has an expectation of tumor telling them, ‘yeah it’s a spline’! THEN complaining to the male bartender. All within ear shot of us hearing him say, then don’t order a spicy drink….Versus offering to fix the drink?! My husband asked for some soda water and she eventually brought over some agave syrup. We finished our drinks and left.We also will be canceling our upcoming stay….EDIT December 26, 2023Since the reply of my poor review. I d actually take the time to reach back out as requested! Literally the RUDEST staff! These people act like they are Palm Beach elite and should talk down to you!NOBODY can tell you when the GM Anthony is available. AND the person that answered the review leaves no contact information!!!! Turns out he’s in Boston…. Even though the rude manger on December 14th a girl told me they answered the review and she could assist me. I passed because of her condescending attitude!Then today Issi was equally rude. I didn’t leave my name or number. She took it off caller id and had the GM who wasn’t available today suddenly call me.He has no clue or care what’s going on at Lola 41! He’s equally unhelpful! I clearly see why his staff is so rude. He is as well…. I told him repeatedly how rude, unprofessional and unhelpful his staff was as he glossed over it!READ what people are saying… the fact that you make excuses is the exact problem!I highly recommend The Colony! Amazing staff, food, cocktails and our stay was 10/10!!!