Ordered a cream cheese & butter bagel ( it had a spot the size of a nickel for cream cheese not what you would expect.
Atmosphere: 5
Food: 2
Service: 4
emily whitehead
I got a coffee through the drive and they made me pull up and wait for a coffee. Once I got the coffee.It tasted very bitter like they forgot to put in the caramel SoI went back through the drive through to get them to fix it. Instead of offering to make me a new coffee, they just took the coffee I had and it wasn't that they forgot to put the caramel in. There was no more caramel and the older gentleman pumped the empty thing of caramel with nothing coming out and handed it rudely back to me and said is that better.The manager looked at him and said oh, you need Carmel and went to go get it, but didn't say Hey, can you wait a minute? And we'll get you some caramel. I was nothing but nice and decided to just leave it and drive away I didn't have time or the want to tell him to just wait till the manager gets you more caramel and put more in. He needs an attitude check.
Recommended dishes: Donuts & Coffee
Jon Elordi
Solid Dunkin'
Food: 5
Service: 5
Recommended dishes: Sandwich
Eric G.
$6.00 for a LARGE latte and they fill it 2/3’s full. That’s a rip off.
Atmosphere: 3
Food: 3
Service: 3
peter descartes
Great after dinner hang out..
Atmosphere: 5
Food: 5
Service: 5
Maria Alejandra Gomez C.
Horrible service, had to wait for over 10 minutes standing inside to be noticed by the staff. Not a happy face or welcoming when ordering like I was making them work too much. The order was not as ordered. And the order system does not have the same items they have displayed in the bigger screens. This is the first time my family and I get terrible service from Dunkin. is this specific location and staff who are failing to provide customer service.
Atmosphere: 1
Food: 1
Service: 1
Terri Johnson
I like this DD best in Palm Coast. Service ?
Service: 5
John Sisak
Staff friendly and helpful, we ate outside and saw we had our woofers and asked if we needed water and brought are dogs milk bones
Hate to post a review like this but if i don’t it will keep happening. Since this is a second time , i prefer that the management is to choose how to address this. Visited in the fall, coffee being served with no gloves while the employee is holding the lid ( where i’m going to put my mouth) with her bare hands. Eew. Refused and gave it back.Visited just now with my son , Tuesday 01/16 /2024 at 2:30 pm. Asked for 2 pints ( pre packed ) at $13.99 for both . Without telling me they are out of stock, the employee starts filling up the two pints. Guess what? NO GLOVES. come on. I don’t know where your hands been at , that’s disgusting. You are dipping deep in the ice cream bin with a scooper that you just dipped halfway w your gloveless hand ?!!! This is food. What if you used the bathroom or smoked ? I asked him to put gloves on. The other guy ( with gloves) filled up the pints and when checking out , i was told it’s $24 something. I asked why. He said it’s because they didn’t have the pre filled ones in flavors i wanted. Ok , but why didn’t you tell me ?!!! If you would have told me i might have went the other route and ordered something else. And let’s say i refused ? Then you just wasted $24 worth of icecream of the employers. But i guess it’s ok since it’s not yours. Please train these people better. Please. It’s a health hazard. Not coming back.
Atmosphere: 1
Food: 1
Service: 1
Alex Fisher
Coffee is
Atmosphere: 5
Food: 5
Service: 5
Ron Helton
It's a donut!!!!!get rid of that stupid computer ordering Machine.,.got to pick up and could not find my order....20 ft away caused mega confusion I almost walked away
Always a friendly experience!
Atmosphere: 5
Food: 5
Service: 5
My fav in the morning
Atmosphere: 5
Food: 5
Service: 5
Ordered a cream cheese & butter bagel ( it had a spot the size of a nickel for cream cheese not what you would expect.
Atmosphere: 5
Food: 2
Service: 4
I got a coffee through the drive and they made me pull up and wait for a coffee. Once I got the coffee.It tasted very bitter like they forgot to put in the caramel SoI went back through the drive through to get them to fix it. Instead of offering to make me a new coffee, they just took the coffee I had and it wasn't that they forgot to put the caramel in. There was no more caramel and the older gentleman pumped the empty thing of caramel with nothing coming out and handed it rudely back to me and said is that better.The manager looked at him and said oh, you need Carmel and went to go get it, but didn't say Hey, can you wait a minute? And we'll get you some caramel. I was nothing but nice and decided to just leave it and drive away I didn't have time or the want to tell him to just wait till the manager gets you more caramel and put more in. He needs an attitude check.
Recommended dishes: Donuts & Coffee
Solid Dunkin'
Food: 5
Service: 5
Recommended dishes: Sandwich
$6.00 for a LARGE latte and they fill it 2/3’s full. That’s a rip off.
Atmosphere: 3
Food: 3
Service: 3
Great after dinner hang out..
Atmosphere: 5
Food: 5
Service: 5
Horrible service, had to wait for over 10 minutes standing inside to be noticed by the staff. Not a happy face or welcoming when ordering like I was making them work too much. The order was not as ordered. And the order system does not have the same items they have displayed in the bigger screens. This is the first time my family and I get terrible service from Dunkin. is this specific location and staff who are failing to provide customer service.
Atmosphere: 1
Food: 1
Service: 1
I like this DD best in Palm Coast. Service ?
Service: 5
Staff friendly and helpful, we ate outside and saw we had our woofers and asked if we needed water and brought are dogs milk bones
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Hate to post a review like this but if i don’t it will keep happening. Since this is a second time , i prefer that the management is to choose how to address this. Visited in the fall, coffee being served with no gloves while the employee is holding the lid ( where i’m going to put my mouth) with her bare hands. Eew. Refused and gave it back.Visited just now with my son , Tuesday 01/16 /2024 at 2:30 pm. Asked for 2 pints ( pre packed ) at $13.99 for both . Without telling me they are out of stock, the employee starts filling up the two pints. Guess what? NO GLOVES. come on. I don’t know where your hands been at , that’s disgusting. You are dipping deep in the ice cream bin with a scooper that you just dipped halfway w your gloveless hand ?!!! This is food. What if you used the bathroom or smoked ? I asked him to put gloves on. The other guy ( with gloves) filled up the pints and when checking out , i was told it’s $24 something. I asked why. He said it’s because they didn’t have the pre filled ones in flavors i wanted. Ok , but why didn’t you tell me ?!!! If you would have told me i might have went the other route and ordered something else. And let’s say i refused ? Then you just wasted $24 worth of icecream of the employers. But i guess it’s ok since it’s not yours. Please train these people better. Please. It’s a health hazard. Not coming back.
Atmosphere: 1
Food: 1
Service: 1
Coffee is
Atmosphere: 5
Food: 5
Service: 5
It's a donut!!!!!get rid of that stupid computer ordering Machine.,.got to pick up and could not find my order....20 ft away caused mega confusion I almost walked away
Very clean and streamlined.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts & Coffee
Delicious donuts and friendly customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts & Coffee