I used to go here almost daily on my way to work but... since the coffee has tasted horrible lately and the RUDE RUDE person you have working in there now I travel to the other location! I see other comments about this girl and it looks like it's the manager so that makes it even worse!!! I will not come back which is sad because the other people are pleasant!
Atmosphere: 1
Food: 2
Service: 1
Devin Michael
So slow. Order somewhere else in the morning
Atmosphere: 2
Food: 2
Service: 1
Grant Bartholomew
I recently visited Dunkin' Donuts on Thomas Drive and encountered an exceptionally rude manager. Although I personally did not have a confrontation with her, I observed her sharply issuing orders to her staff. She was excessively strict about not accepting Apple Pay, insisting that customers stretch over the drive through window to tap their phone on the payment system. Despite the window attendant being very friendly, the manager sternly instructed her not to bring the Apple Pay reader closer to me. Instead, she insisted that I get out of my car and reach over to their window to tap my phone on their payment system, which is entirely unsafe. It was evident she provided a negative atmosphere, as well as I was sitting at the window. Everyone was grouped together, voicing their opinions, and being extremely negative. I will be reaching out to Apple to let them know that this form of payment is an inconvenience to Dunkin’ Donuts. as a business owner myself, I highly recommend performance counseling for this manager, as well as someone who can build a team up instead of verbally breaking them down.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Alexander Martin
Their good just a little on the expensive side, but at the same time they were the only ones open in general vesinity that was open on new year morning, so good job guys.
Very nice place.Service is very goodBest late decaf I’ve had in years.Parking: Not to many parking spaceSmall parking.
Atmosphere: 5
Food: 5
Service: 5
Emma R.
probably won't be back. every time I go i pay $7 for a medium matcha latte and I get about 8 sips out of it because it's filled to the brim with ice. just not worth it
Taylor Craig
Ish always welcomes me with a smile and is just so friendly. The service here is also always great. I’ve never had any complaints here and I’ve been coming here for about a year now. I’ll even pass 2 other Dunkin’s to get to this one. Ish deserves a raise 100%.
I’m giving this location an 1 star because of the manager she is not friendly she new greets you with an good morning or have a nice day or thank you for coming! All the other associates are friendly and very welcoming. They are the only reason I come back to this location! My co-workers that stops at this location in the morning has the same option about this manager! She needs training on how to treat her customers.
We've been to 3 different DD since being down here on vacation. This particular location is by far the best one. Great coffee and a great crew; all friendly and nice!
Atmosphere: 5
Food: 5
Service: 5
Nick J.
Our coffee was done correctly and fast. The drive thru worker was very polite. I went through the drive thru, so I cannot speak to the ambience or cleanliness of the restaurant, but it is easy to find.
Lily Malik
I don’t know their names but every time I’ve done drive thru in the past few months the morning crew has always been so kind for the ungodly hours i get there, they helped me remember wth a “crewler”(not a clue how it’s spelled) was called and have always given my orders fresh and answered any questions i have perfectly. The girl with the dyed hair and fun makeup especially makes my morning! The old morning crew used to have a line lasting 15-30 mins and once forgot about me for about 30 minutes until I said something.. needless to say I hadn’t been back in a while and was very pleasantly surprised about how much it has changed! :)
Atmosphere: 5
Food: 5
Service: 5
David Smith
Won't be returning.. either the staff was untrained in the kitchen or they had a rough night before coming to work.. our orders were all wrong and the place wasn't even
Atmosphere: 1
Food: 3
Service: 1
Scotty Smith
The breakfast sandwich orders were completely wrong and even with only 2 customers in the store the workers acted as if they were lost and overwhelmed... won't be going back for a second
I used to go here almost daily on my way to work but... since the coffee has tasted horrible lately and the RUDE RUDE person you have working in there now I travel to the other location! I see other comments about this girl and it looks like it's the manager so that makes it even worse!!! I will not come back which is sad because the other people are pleasant!
Atmosphere: 1
Food: 2
Service: 1
So slow. Order somewhere else in the morning
Atmosphere: 2
Food: 2
Service: 1
I recently visited Dunkin' Donuts on Thomas Drive and encountered an exceptionally rude manager. Although I personally did not have a confrontation with her, I observed her sharply issuing orders to her staff. She was excessively strict about not accepting Apple Pay, insisting that customers stretch over the drive through window to tap their phone on the payment system. Despite the window attendant being very friendly, the manager sternly instructed her not to bring the Apple Pay reader closer to me. Instead, she insisted that I get out of my car and reach over to their window to tap my phone on their payment system, which is entirely unsafe. It was evident she provided a negative atmosphere, as well as I was sitting at the window. Everyone was grouped together, voicing their opinions, and being extremely negative. I will be reaching out to Apple to let them know that this form of payment is an inconvenience to Dunkin’ Donuts. as a business owner myself, I highly recommend performance counseling for this manager, as well as someone who can build a team up instead of verbally breaking them down.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Their good just a little on the expensive side, but at the same time they were the only ones open in general vesinity that was open on new year morning, so good job guys.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Croissant, Caramel Iced Macchiato, Donuts
It’s Dunkin!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Donuts
Very nice place.Service is very goodBest late decaf I’ve had in years.Parking: Not to many parking spaceSmall parking.
Atmosphere: 5
Food: 5
Service: 5
probably won't be back. every time I go i pay $7 for a medium matcha latte and I get about 8 sips out of it because it's filled to the brim with ice. just not worth it
Ish always welcomes me with a smile and is just so friendly. The service here is also always great. I’ve never had any complaints here and I’ve been coming here for about a year now. I’ll even pass 2 other Dunkin’s to get to this one. Ish deserves a raise 100%.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Hash Browns, Donuts, Bagels
The ladles working there were very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I’m giving this location an 1 star because of the manager she is not friendly she new greets you with an good morning or have a nice day or thank you for coming! All the other associates are friendly and very welcoming. They are the only reason I come back to this location! My co-workers that stops at this location in the morning has the same option about this manager! She needs training on how to treat her customers.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Grilled Cheese
Restaurantji Recommends
We've been to 3 different DD since being down here on vacation. This particular location is by far the best one. Great coffee and a great crew; all friendly and nice!
Atmosphere: 5
Food: 5
Service: 5
Our coffee was done correctly and fast. The drive thru worker was very polite. I went through the drive thru, so I cannot speak to the ambience or cleanliness of the restaurant, but it is easy to find.
I don’t know their names but every time I’ve done drive thru in the past few months the morning crew has always been so kind for the ungodly hours i get there, they helped me remember wth a “crewler”(not a clue how it’s spelled) was called and have always given my orders fresh and answered any questions i have perfectly. The girl with the dyed hair and fun makeup especially makes my morning! The old morning crew used to have a line lasting 15-30 mins and once forgot about me for about 30 minutes until I said something.. needless to say I hadn’t been back in a while and was very pleasantly surprised about how much it has changed! :)
Atmosphere: 5
Food: 5
Service: 5
Won't be returning.. either the staff was untrained in the kitchen or they had a rough night before coming to work.. our orders were all wrong and the place wasn't even
Atmosphere: 1
Food: 3
Service: 1
The breakfast sandwich orders were completely wrong and even with only 2 customers in the store the workers acted as if they were lost and overwhelmed... won't be going back for a second
Atmosphere: 1
Food: 3
Service: 1