I ordered my pizza in the online app. Right when we were at the max amount of time that my order was supposed to arrive it left the store. It is now 2 hours later, 14 phone calls, and over 30 minutes of holding, to never talk to a person and I still don't have pizza.
Service: 1
Ryan Bertazon
This is the best dominos i’ve ever been too, the staff is really great, Athena is the nicest person that work there she deserves a raise props to her. Amazing food highly recommend
Athena was talking bad about me because I wanted no cheese on my pizza however she was unaware I was standing in the building listening to her talk badly about customers. My food was extremely late, prep took 30mins and tracker said my pizza was in the oven before it actually was. Athena made pizza with no gloves and touched everything like monitors, dough containers, knives ect. and kept talking over people's food while messing up orders. Very rude and I can't believe she gossips about customers, the same customers that ensure she even has work to do. I'd like a refund.
Atmosphere: 1
Food: 1
Service: 1
Bessy Varghese
Late food, worst customer service, if wants pizza order 2 hour ahead. Finally given wrong pizza
Ian Vargas
Ordered twice this week and is taking more than an hour to deliver. At this time the order is stuck in Quality Check. When you call the store nobody picks up so now I am at limbo :/
Service: 1
toño lopes
Absolute and complete failure of a place…. Horrible customer service, pizza not made as ordered, frustrated customers in the waiting area … Dominos Pizza has collapsed… do not buy
Atmosphere: 1
Food: 1
Service: 1
Selena Cid
The worse pizza everThey were both burned !No extra cheese, no tomatoes sauce, they charged for it . I called to complain about it , I have been a Royal customer for years!The worse customer serviceDo not order from them!The location in on pines Blvd and 177.The manager was a AHTHE WORSE!He treats people like shiit!!!Racist MF
Atmosphere: 1
Food: 1
Service: 1
Beats Bytes
Great pizza and people. Specials kudos to the girl that speaks Spanish! She was really nice and helped on each purchase with good promotions.
HiCa
Horrible experience! Order was confused with other one, they forgot to make one of the pizzas and even the app said it was ready, when it was not. When we arrived the place was a disaster, orders everywhere, people confused. This place is not organized at all.
Atmosphere: 2
Food: 1
Service: 1
Jon
I went to the store after placing my order online I paid 12.81 around 1130 am or so got my receipt everything was paid then approximately 40 or so mins later I'm getting multiple attempts to recharge my card 12.81 after I already paid seem like somebody at the store was attempting to commit fraud I have the bank notification on the attempts and declined I will more likely be filing a police report
This Place needs to be closed down. I ordered from them and 3 hours later still no pizza. No one answered the phone and we went to see if we could pick it up and nobody answered the door even though it wasn't closed. Seems like many others had this issue from the looks of these reviews.
amber carrillo
The pizza was good and the gentlemen that helped me was super helpful and nice. The one thing I did not like is the driver was helping take food out of the oven. But keep sticking his pointrr finger in his mouth and handling the food. I do not think that anyone should be touching or handling food if they are preparing food.
Atmosphere: 2
Food: 3
Service: 2
K HuEs
I've never had a problem with my orders at this store, especially when Brandon makes the pizza. The people at counter could be nice, but the pizza is always deliciousVegetarian options: You can order any pizza how you want.Dietary restrictions: You can request cheeseless or less cheese. You have control of how you want it.
Food: 5
Service: 5
Recommended dishes: Veggie Pizza
Nicole A.
I ordered from this Domino's for the first time and we came in person because our pizza was late, and were informed that something happened and like 40 orders had been cancelled. Although we came in there upset, the tall manager on shift let us know what happened and even gave us a discount on the pizza! I could tell that it was a stressful situation for them but they made us happy with their great customer service!
I ordered my pizza in the online app. Right when we were at the max amount of time that my order was supposed to arrive it left the store. It is now 2 hours later, 14 phone calls, and over 30 minutes of holding, to never talk to a person and I still don't have pizza.
Service: 1
This is the best dominos i’ve ever been too, the staff is really great, Athena is the nicest person that work there she deserves a raise props to her. Amazing food highly recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Tater Tots, Pretzel
Athena was talking bad about me because I wanted no cheese on my pizza however she was unaware I was standing in the building listening to her talk badly about customers. My food was extremely late, prep took 30mins and tracker said my pizza was in the oven before it actually was. Athena made pizza with no gloves and touched everything like monitors, dough containers, knives ect. and kept talking over people's food while messing up orders. Very rude and I can't believe she gossips about customers, the same customers that ensure she even has work to do. I'd like a refund.
Atmosphere: 1
Food: 1
Service: 1
Late food, worst customer service, if wants pizza order 2 hour ahead. Finally given wrong pizza
Ordered twice this week and is taking more than an hour to deliver. At this time the order is stuck in Quality Check. When you call the store nobody picks up so now I am at limbo :/
Service: 1
Absolute and complete failure of a place…. Horrible customer service, pizza not made as ordered, frustrated customers in the waiting area … Dominos Pizza has collapsed… do not buy
Atmosphere: 1
Food: 1
Service: 1
The worse pizza everThey were both burned !No extra cheese, no tomatoes sauce, they charged for it . I called to complain about it , I have been a Royal customer for years!The worse customer serviceDo not order from them!The location in on pines Blvd and 177.The manager was a AHTHE WORSE!He treats people like shiit!!!Racist MF
Atmosphere: 1
Food: 1
Service: 1
Great pizza and people. Specials kudos to the girl that speaks Spanish! She was really nice and helped on each purchase with good promotions.
Horrible experience! Order was confused with other one, they forgot to make one of the pizzas and even the app said it was ready, when it was not. When we arrived the place was a disaster, orders everywhere, people confused. This place is not organized at all.
Atmosphere: 2
Food: 1
Service: 1
I went to the store after placing my order online I paid 12.81 around 1130 am or so got my receipt everything was paid then approximately 40 or so mins later I'm getting multiple attempts to recharge my card 12.81 after I already paid seem like somebody at the store was attempting to commit fraud I have the bank notification on the attempts and declined I will more likely be filing a police report
Restaurantji Recommends
Better than usual.
This Place needs to be closed down. I ordered from them and 3 hours later still no pizza. No one answered the phone and we went to see if we could pick it up and nobody answered the door even though it wasn't closed. Seems like many others had this issue from the looks of these reviews.
The pizza was good and the gentlemen that helped me was super helpful and nice. The one thing I did not like is the driver was helping take food out of the oven. But keep sticking his pointrr finger in his mouth and handling the food. I do not think that anyone should be touching or handling food if they are preparing food.
Atmosphere: 2
Food: 3
Service: 2
I've never had a problem with my orders at this store, especially when Brandon makes the pizza. The people at counter could be nice, but the pizza is always deliciousVegetarian options: You can order any pizza how you want.Dietary restrictions: You can request cheeseless or less cheese. You have control of how you want it.
Food: 5
Service: 5
Recommended dishes: Veggie Pizza
I ordered from this Domino's for the first time and we came in person because our pizza was late, and were informed that something happened and like 40 orders had been cancelled. Although we came in there upset, the tall manager on shift let us know what happened and even gave us a discount on the pizza! I could tell that it was a stressful situation for them but they made us happy with their great customer service!