Dunkin'

17720 Pines Blvd Silver Lakes Retail Campus, Pembroke Pines
(954) 431-6979

Recent Reviews

Jamry Mendieta

Great customer service and smiles!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Bagels, Croissant, Egg and Cheese, Strawberry, Donuts, Grilled Cheese, Breakfast Sandwich, Sandwich, Chicken Croissant, Muffins, Bacon Egg and Cheese

Carol Garcia

Not much to say. Nothing special, it's dunkin donuts.

Atmosphere: 3

Food: 4

Service: 4

Sue

Always friendly and courteous the girls up front always get me in and out and always get my orders right , thank you always for such awsome customer service ?

Atmosphere: 5

Food: 5

Service: 5

Debbie Alvarez

Worst place ever the staff walked right past me as if I was invisible I asked him you know if they could serve me. The girl was very rude to me and told me to wait we got into a big altercation. She tried to come around the counter on me worst place ever I went the next day to speak to their manager. Their manager did not resolve the problem. The manager would not give me a corporate or franchise number. The manager still has the girl working there and every time I go in there, they run to the back of the store. Nobody is to be treated like this. Worst Dunkin’ Donuts experience I’ve ever had in my life.

Atmosphere: 1

Food: 1

Service: 1

leslie urquiza

Had the new bfast empanada, and it was so good and buttery, hope they keep this item

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese

Rebecca Lazer

Coffee is always a hit!!!

Atmosphere: 5

Food: 5

Service: 5

shuga Sweetnes

I was never really a Dunkin person. After my first visit to this Dunkin it became a weekly thing. I do mobile order. my food is ALWAYS correct, hot and on time. The workers are always pleasant with a smile.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Sandwich, Sausage

fred jamie

My experience at this particular Dunkin’ Donuts was beyond disappointing. The customer service was shockingly poor. The staff seemed disinterested and outright rude, rushing customers through the ordering process with no regard for basic courtesy. One employee, a young lady with brown hair at the window, was particularly abrasive and dismissive. It’s evident that there’s a serious lack of management oversight, as such behavior would never be tolerated in a properly run establishment. I urge the management to take immediate action to address these issues and ensure that future customers are not subjected to the same disrespectful treatment.

Atmosphere: 1

Food: 2

Service: 1

Thomas Alvarez

Been coming here since I was a kid, aside from the obvious updates throughout the years, the place is the same and I wouldn't change a thing about it, and the staff is rad every time I'm there too!

Atmosphere: 5

Food: 5

Service: 4

Esther Menashe

The coffee, the donuts, the grilled cheese sandwiches, so delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado Toast, Egg and Cheese, Donuts, Assorted Half Dozen or Dozen Donuts, Sandwich

Gabriel Soto

Cheaper than Starbucks but still get my caffeine fix

Gonzalo Anabalon

According to Google, the store closes at 8 pm, I arrived at 7:10 and they already had the door closed, I knocked on the door, they didn't even look at me and they gave a poor response to customer service.

Atmosphere: 1

Service: 1

Dena Landon

They didn’t have all the donuts we wanted, but we got a sweet note on the box. We were happy with your choices ? keep up the great customer service, it’s the little things that matter.

Food: 4

Service: 5

Recommended dishes: Bacon Egg and Cheese, Hash Browns, Bagels, Donuts

Lelde Go

Tiffany is the best and this is so far our favourite dunkin me and my husband come here all the time

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Donuts

Alex Augustine

Coffee and food are always hot and delicious. Tiffany is cheerful and creates a pleasant atmosphere. She's the

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Bacon Egg and Cheese

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