i ated all the pretzels. tasted like pew. Dont recommend i want all the pretzel ?
Atmosphere: 5
Food: 5
Service: 5
Andrea Acosta
Easy ordering process, quick service, pretzel was warm and tasty, as expected.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar
Emmanuel Asberry
Great experience, cute cashier with pink hair Lucy I
Atmosphere: 5
Food: 5
Service: 5
Mirai Kuriyama
Very good delivery & quick service.
Atmosphere: 5
Food: 5
Service: 5
Tayshay White
Purchased cinnamon sugar pretzels and there was hair in them. The employees do not wear hairnets.
Food: 1
Jacob Gilman
Didn’t accept my coupon
Tiffany Garcia
Tips required for filling a cup with lemonade and passing you a pretzel. Last visit.
Vania Pietroluongo
I missed this pretzel nugget
Nadia Smith
Very unsanitary !!!!! Super disrespectful staff!!! Auntie Anne’s is not what it used to be!!! Choose your staff wisely. Dangerous staff members tried to fight me because l asked for store managers information. Sad you can’t even enjoy a craving . Zero Stars !!!!!!!!
Horrible experience! First when I begin placing my order I asked for an Almond Pretzel. The young lady at the register stated that they did not have any, so I said ok are they not making anymore and she said no. I said well what time do you close and she said 9. So my response to her was so you mean to tell me that it’s 5:30 and you are not making anymore pretzel???? She said well ok we can make you one, but there will be a 10 minute wait.I said ok no problem. I waited for about 10 mins then one of the young ladies that was making the pretzel said “ ma’am your pretzel is ready” I was wondering why it felt weird so I said thank you and went about my business. Excited to eat the pretzels begin peeling pieces to eat and realized it was BURNT! I wasn’t going to go back, however I realized that they knew it was burnt, you could smell that it was burnt see that it was burnt and you still decided to give it to me because they were LAZY and did not want to make another one. Went back to teach them a lesson, and that’s as a business you don’t just give people anything in hopes that they will accept it. They all were quiet and looking down when I came back, they knew why I came back and NEVER apologized for such poor products. I asked for my money back and told the young lady at the front they gave this to me in hopes that I would just take it and walk away. Poor Poor Poor Service. The young lady at the register not only did not want to give me her name, the store # or the managers name but she said I don’t know the store number. Lucky for me I work with Franchise Consultants and I will be sure to let them know about this as well as the BBB
Christian Etchart
Good service
Sandra Gonzalez
They don't even know that they have an online order, they have the order incomplete, they had a bad actitud, the trough everything on the counter, the food bag was open, no gloves on employees, customer service horrible.
Always open late/close early. Poorly ran
Atmosphere: 1
Service: 1
i ated all the pretzels. tasted like pew. Dont recommend i want all the pretzel ?
Atmosphere: 5
Food: 5
Service: 5
Easy ordering process, quick service, pretzel was warm and tasty, as expected.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar
Great experience, cute cashier with pink hair Lucy I
Atmosphere: 5
Food: 5
Service: 5
Very good delivery & quick service.
Atmosphere: 5
Food: 5
Service: 5
Purchased cinnamon sugar pretzels and there was hair in them. The employees do not wear hairnets.
Food: 1
Didn’t accept my coupon
Tips required for filling a cup with lemonade and passing you a pretzel. Last visit.
I missed this pretzel nugget
Very unsanitary !!!!! Super disrespectful staff!!! Auntie Anne’s is not what it used to be!!! Choose your staff wisely. Dangerous staff members tried to fight me because l asked for store managers information. Sad you can’t even enjoy a craving . Zero Stars !!!!!!!!
Restaurantji Recommends
Horrible experience! First when I begin placing my order I asked for an Almond Pretzel. The young lady at the register stated that they did not have any, so I said ok are they not making anymore and she said no. I said well what time do you close and she said 9. So my response to her was so you mean to tell me that it’s 5:30 and you are not making anymore pretzel???? She said well ok we can make you one, but there will be a 10 minute wait.I said ok no problem. I waited for about 10 mins then one of the young ladies that was making the pretzel said “ ma’am your pretzel is ready” I was wondering why it felt weird so I said thank you and went about my business. Excited to eat the pretzels begin peeling pieces to eat and realized it was BURNT! I wasn’t going to go back, however I realized that they knew it was burnt, you could smell that it was burnt see that it was burnt and you still decided to give it to me because they were LAZY and did not want to make another one. Went back to teach them a lesson, and that’s as a business you don’t just give people anything in hopes that they will accept it. They all were quiet and looking down when I came back, they knew why I came back and NEVER apologized for such poor products. I asked for my money back and told the young lady at the front they gave this to me in hopes that I would just take it and walk away. Poor Poor Poor Service. The young lady at the register not only did not want to give me her name, the store # or the managers name but she said I don’t know the store number. Lucky for me I work with Franchise Consultants and I will be sure to let them know about this as well as the BBB
Good service
They don't even know that they have an online order, they have the order incomplete, they had a bad actitud, the trough everything on the counter, the food bag was open, no gloves on employees, customer service horrible.
Good service and delicious pretzels.
Pretzel on the bottom are raw