Customer service is almost non-existent. If you're not savvy using the McD App on your phone, you're out of luck. The robotic guy who gave his name as "Edward" was unable/unwilling to help me navigate the App to place my order. It seems that their focus here is the drive-thru service. McD has lost its attention to loyal customers.
Food: 3
Service: 1
Barry Stevens
Fast, friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, French Fries, McDonald's Big Mac, Cheeseburger
Pat E
You can not go wrong with McDonald's. If you are in a hurry and have no time to stop and eat relax, this is a great option. Fast, good food and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, McDonald's Big Mac, Double Cheeseburger, Big Mac, Cheeseburger, Big Mac with Xtra Pickles, Quarter Pounder Hamburger
JUAN GOMEZ
The restaurant was spotless, with clean tables and a tidy atmosphere. The service was lightning fast, with friendly staff who took my order quickly and efficiently. The staff were also very attentive, checking in on me throughout my meal to ensure everything was to my liking. And most importantly, the food was delicious! I was thoroughly satisfied with my meal and would highly recommend this McDonald's location to anyone looking for a quick, reliable and tasty bite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
Patty Pease
Got the wrong
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Sandwich, Mcgriddles
I'm McAnikin
We drove here at nigh for 20 min t, because it's 24 h. and they told us cash only! Ridiculous!
Service: 1
Recommended dishes: French Fries
JayShawn .J.J.R Jordan
The service sucked when getting your food. They were calling out numbers and when asked what number they call you got a dirty look and walked off on.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: French Fries, Cheeseburger
larry cooper
Excellent drive thru operation, one of the best
Food: 5
Service: 5
Sid Nelson
Not 24 hours. This is a 10 by 10 fix. Under $10 under 10 mins. Peel and stick correct graphics for appropriate hours on door and log into Google business account & submit correct hours. Smh it simple. Instead they choose to have people waste there time.
Ann Harvin
Ordered a burger from here today asked for no onions, no onions was noted on the receipt and a special sticker on the box. The burger had 7 pieces of onions on the burger I had to pick out, one was the size of my two fingers and the length. I called and spoke with the manager while heading to Miami. He said I could get a refund if I bring back the burger and receipt. I advised I had eaten the meat but was willing to bring back the box of onions to show the employee didn't do their job. He said he needed the whole burger back. Umm, I didn't ask for no meat sir, I asked for no onions. So, make sure you run your fingers through your burger if you ordered no onions before leaving the parking lot because there's a chance, you'll have onions, and you won't get a refund unless you bring back the WHOLE BURGER!! Seriously!!!
They've remodeled this one. Looks more clean and spacious. Staff were very friendly. I will say, though, that there is a "warm" factor that's missing. Maybe some inside artwork, or something that lessens the too sterile feel.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcchicken, French Fries, Double Cheeseburger
Faustino Garcia
This has to be the WORST McDonalds I’ve experienced and I’ve been a few times when I stay in Plantation. The corporation has Filet-O-Fish buy 1 get a second for $1 during Lent. This location refused to honor that deal, I’m guessing because it is owned by jews. When I asked at the drive through and showed a young man the promotion on the national website his reply was that this is a franchise, so I guess the owners are too greedy to respect the corporate promotion. Pathetic, all to save a few Pennies. Typical greed. Someone hung similar happened last year when I went there. I guess it is an anti-Christian ownership so I will not go ever again, not even for coffee.
Atmosphere: 1
Food: 2
Service: 1
Carlos Pardo
That's fantastic to hear! It sounds like you had a wonderful experience at the restaurant. Recommending it to others is a great way to share your positive experience and support the business.
Atmosphere: 4
Food: 4
Service: 5
J D
I understand McDonald’s has a low standard but hiring incompetent people of the lowest level should just be a crime. No customer service and pure stupidity. Also this is not a 24hr location they need to change it on google maps. Do yourself a favor and go to any other location.
Customer service is almost non-existent. If you're not savvy using the McD App on your phone, you're out of luck. The robotic guy who gave his name as "Edward" was unable/unwilling to help me navigate the App to place my order. It seems that their focus here is the drive-thru service. McD has lost its attention to loyal customers.
Food: 3
Service: 1
Fast, friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, French Fries, McDonald's Big Mac, Cheeseburger
You can not go wrong with McDonald's. If you are in a hurry and have no time to stop and eat relax, this is a great option. Fast, good food and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, McDonald's Big Mac, Double Cheeseburger, Big Mac, Cheeseburger, Big Mac with Xtra Pickles, Quarter Pounder Hamburger
The restaurant was spotless, with clean tables and a tidy atmosphere. The service was lightning fast, with friendly staff who took my order quickly and efficiently. The staff were also very attentive, checking in on me throughout my meal to ensure everything was to my liking. And most importantly, the food was delicious! I was thoroughly satisfied with my meal and would highly recommend this McDonald's location to anyone looking for a quick, reliable and tasty bite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
Got the wrong
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Sandwich, Mcgriddles
We drove here at nigh for 20 min t, because it's 24 h. and they told us cash only! Ridiculous!
Service: 1
Recommended dishes: French Fries
The service sucked when getting your food. They were calling out numbers and when asked what number they call you got a dirty look and walked off on.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: French Fries, Cheeseburger
Excellent drive thru operation, one of the best
Food: 5
Service: 5
Not 24 hours. This is a 10 by 10 fix. Under $10 under 10 mins. Peel and stick correct graphics for appropriate hours on door and log into Google business account & submit correct hours. Smh it simple. Instead they choose to have people waste there time.
Ordered a burger from here today asked for no onions, no onions was noted on the receipt and a special sticker on the box. The burger had 7 pieces of onions on the burger I had to pick out, one was the size of my two fingers and the length. I called and spoke with the manager while heading to Miami. He said I could get a refund if I bring back the burger and receipt. I advised I had eaten the meat but was willing to bring back the box of onions to show the employee didn't do their job. He said he needed the whole burger back. Umm, I didn't ask for no meat sir, I asked for no onions. So, make sure you run your fingers through your burger if you ordered no onions before leaving the parking lot because there's a chance, you'll have onions, and you won't get a refund unless you bring back the WHOLE BURGER!! Seriously!!!
Food: 1
Service: 1
Restaurantji Recommends
Consistent.
Atmosphere: 4
Food: 4
Service: 4
They've remodeled this one. Looks more clean and spacious. Staff were very friendly. I will say, though, that there is a "warm" factor that's missing. Maybe some inside artwork, or something that lessens the too sterile feel.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcchicken, French Fries, Double Cheeseburger
This has to be the WORST McDonalds I’ve experienced and I’ve been a few times when I stay in Plantation. The corporation has Filet-O-Fish buy 1 get a second for $1 during Lent. This location refused to honor that deal, I’m guessing because it is owned by jews. When I asked at the drive through and showed a young man the promotion on the national website his reply was that this is a franchise, so I guess the owners are too greedy to respect the corporate promotion. Pathetic, all to save a few Pennies. Typical greed. Someone hung similar happened last year when I went there. I guess it is an anti-Christian ownership so I will not go ever again, not even for coffee.
Atmosphere: 1
Food: 2
Service: 1
That's fantastic to hear! It sounds like you had a wonderful experience at the restaurant. Recommending it to others is a great way to share your positive experience and support the business.
Atmosphere: 4
Food: 4
Service: 5
I understand McDonald’s has a low standard but hiring incompetent people of the lowest level should just be a crime. No customer service and pure stupidity. Also this is not a 24hr location they need to change it on google maps. Do yourself a favor and go to any other location.
Atmosphere: 1
Food: 2
Service: 1