Placed order on their site. Arrived after promised pickup time and they did not even acknowledge or start the order yet. No apology or sympathy.
Jefferson D.J.
I live close to this place, so I was hoping this could be my spot. I love Chinese food. But the service is horrible. It was pouring rain, and she wouldnt allow me to pay with the apple pay, which they have, but they don't let you do it yourself. She was doing wrong, and it was cathing the charge. I asked, can I just do it, she raise her voice, and ignores me "How yu Pai , how you Pai". Like a bank loan collector. .. anyways. I decide to go home, grab the physical Cc Card, and come back to pay for the food .. the same card that was registered with my phone. ..in the rain..When I came back, she literally had no words but a mean look...the food here is not even slightly above average, but probably slightly under. and there's just way too many options around, for me to be experiencing that sort of service. Just mean...They must think , customer need to be addicted to their food or something, and not have a brain. I don't get it.This place has great potential, but they must simply not care.. which reflects their overall reviews.
Dayna Peck
This is place is disgusting. The fried rice has no flavor & is made w/ YELLOW RICE!! the most recent time I ordered HAM Fried rice and they put HOT Dog , diced Hot dogs!! They also cheat you with the chicken wings by giving u 5 when its suppossed to 6 wings. Its such a Rip Off NOT worth it!! I would give Zero Stars
Keykey A.
Don't get me wrong the food is amazing but whoever's answering the phone is so disrespectful and do not care for anyone but themselves. I ordered my food online called in just to check on the status woman was so rude and offered to rush on my food just for the money when I try to explain to her what is going on she just said whatever she will cancel order and hung up
Carola Manriquez
Ordered takeout, food was just okay. The chicken fried rice had no flavor. However, the general Tso chicken was tasty and portion was big. My order was ready on time.
Christina Hoskins
I ordered an hour before closing and food was delivered hot and fresh! Great bbq ribs and egg rolls ?
Jiang Louis
It is the best place of all time I order it and when I open the food it was steaming with flavor.
S G
Placed a delivery order today at 12:34pm, and at 1:46pm I had to call due to no-show, only to find out that their printer didn't work so they never took care of my order... I was asked to pick up the order because delivery would take at least another 30-minutes! and when I replied that I couldn't go there, her response was simply, "so sorry". I was a fan of Stix Oriental/Plantation since 2018, but you just lost a 4-pax customer, for good... (I also know that you don't care about it).
Nathan Noguera
I ordered my food here for pickup. The fat guy handed me my food and it looks like. a car ran over the boxes! He left to get new boxes and I took a peak at the back kitchen. LOOK WHAT I FOUND!!!
Christopher eberhardt
Really disappointed!Got this food for my son after his flag football game and he said it tasted spoiled and cold.Extremely don't recommend.
Ordered lunch for pickup today and everything was great! I ordered the general tso's chicken lunch special which came with the option to switch pork fried rice to chicken fried rice for $1 extra. I liked this because some restaurants can't make any substitutions .Also came with an egg roll. Food was ready when I got there 20 min after ordering. The young man that was there behind the counter was friendly and courteous. The food was tasty and huge portion. I saved half for dinner. Definitely would order again. I can't believe I always go to the Panera and clean juice here in this plaza but I've never tried Stix.
Shelly Schwartz
We have been ordering delivery from Styx for many many years, always ordering the combo dinner, which has always included soup. When we ordered by phone tonight, we specifically stated wonton soup, egg roll and fried rice when asked. Our food arrived and the soup was missing. The driver said to call, and we were told the soup was extra. If we had known that in advance we would have paid the difference. We were spoken to very rudely, telling us that soup was never included.. No matter how delicious their food is, this is abominable service to say the least. If informed when ordering that the soup was now extra, we would have gladly paid it. We order about once a month and last month the soup was included. For $1.50 Styx has lost a steady customer who always recommended them, and now will NOT PATRONIZE THEM EVER AGAIN.
Roberta S.
Extremely disappointed in the service we received today. We've been ordering for delivery for years and soup was always included in the dinner combo, even with last month's orders. When I ordered tonight by phone , when asked I stated wonton soup, egg roll and fried rice. Delivery came without the soup and driver said call. I was then told soup was always extra (not true) and was spoken to very rudely. If they are now charging extra for soup we would have gladly paid the extra 75 cents per order (per the online menu). Instead they have lost a loyal customer who always recommended Styx. No matter how good the food is, we won't patronize or recommend them any further. $1.50 has cost them much money in the long term
delilah Jarrell
Just received our order in less then 30 mins and the food was so hot it steamed up my glasses. It was cooked to perfection. So good will order again.
Gareth G
Ordered food from here last week and saw RATS IN THE KITCHEN ABSOLUTLEY DISGUSTING. DO.NOT.EAT.HERE
Placed order on their site. Arrived after promised pickup time and they did not even acknowledge or start the order yet. No apology or sympathy.
I live close to this place, so I was hoping this could be my spot. I love Chinese food. But the service is horrible. It was pouring rain, and she wouldnt allow me to pay with the apple pay, which they have, but they don't let you do it yourself. She was doing wrong, and it was cathing the charge. I asked, can I just do it, she raise her voice, and ignores me "How yu Pai , how you Pai". Like a bank loan collector. .. anyways. I decide to go home, grab the physical Cc Card, and come back to pay for the food .. the same card that was registered with my phone. ..in the rain..When I came back, she literally had no words but a mean look...the food here is not even slightly above average, but probably slightly under. and there's just way too many options around, for me to be experiencing that sort of service. Just mean...They must think , customer need to be addicted to their food or something, and not have a brain. I don't get it.This place has great potential, but they must simply not care.. which reflects their overall reviews.
This is place is disgusting. The fried rice has no flavor & is made w/ YELLOW RICE!! the most recent time I ordered HAM Fried rice and they put HOT Dog , diced Hot dogs!! They also cheat you with the chicken wings by giving u 5 when its suppossed to 6 wings. Its such a Rip Off NOT worth it!! I would give Zero Stars
Don't get me wrong the food is amazing but whoever's answering the phone is so disrespectful and do not care for anyone but themselves. I ordered my food online called in just to check on the status woman was so rude and offered to rush on my food just for the money when I try to explain to her what is going on she just said whatever she will cancel order and hung up
Ordered takeout, food was just okay. The chicken fried rice had no flavor. However, the general Tso chicken was tasty and portion was big. My order was ready on time.
I ordered an hour before closing and food was delivered hot and fresh! Great bbq ribs and egg rolls ?
It is the best place of all time I order it and when I open the food it was steaming with flavor.
Placed a delivery order today at 12:34pm, and at 1:46pm I had to call due to no-show, only to find out that their printer didn't work so they never took care of my order... I was asked to pick up the order because delivery would take at least another 30-minutes! and when I replied that I couldn't go there, her response was simply, "so sorry". I was a fan of Stix Oriental/Plantation since 2018, but you just lost a 4-pax customer, for good... (I also know that you don't care about it).
I ordered my food here for pickup. The fat guy handed me my food and it looks like. a car ran over the boxes! He left to get new boxes and I took a peak at the back kitchen. LOOK WHAT I FOUND!!!
Really disappointed!Got this food for my son after his flag football game and he said it tasted spoiled and cold.Extremely don't recommend.
Restaurantji Recommends
Ordered lunch for pickup today and everything was great! I ordered the general tso's chicken lunch special which came with the option to switch pork fried rice to chicken fried rice for $1 extra. I liked this because some restaurants can't make any substitutions .Also came with an egg roll. Food was ready when I got there 20 min after ordering. The young man that was there behind the counter was friendly and courteous. The food was tasty and huge portion. I saved half for dinner. Definitely would order again. I can't believe I always go to the Panera and clean juice here in this plaza but I've never tried Stix.
We have been ordering delivery from Styx for many many years, always ordering the combo dinner, which has always included soup. When we ordered by phone tonight, we specifically stated wonton soup, egg roll and fried rice when asked. Our food arrived and the soup was missing. The driver said to call, and we were told the soup was extra. If we had known that in advance we would have paid the difference. We were spoken to very rudely, telling us that soup was never included.. No matter how delicious their food is, this is abominable service to say the least. If informed when ordering that the soup was now extra, we would have gladly paid it. We order about once a month and last month the soup was included. For $1.50 Styx has lost a steady customer who always recommended them, and now will NOT PATRONIZE THEM EVER AGAIN.
Extremely disappointed in the service we received today. We've been ordering for delivery for years and soup was always included in the dinner combo, even with last month's orders. When I ordered tonight by phone , when asked I stated wonton soup, egg roll and fried rice. Delivery came without the soup and driver said call. I was then told soup was always extra (not true) and was spoken to very rudely. If they are now charging extra for soup we would have gladly paid the extra 75 cents per order (per the online menu). Instead they have lost a loyal customer who always recommended Styx. No matter how good the food is, we won't patronize or recommend them any further. $1.50 has cost them much money in the long term
Just received our order in less then 30 mins and the food was so hot it steamed up my glasses. It was cooked to perfection. So good will order again.
Ordered food from here last week and saw RATS IN THE KITCHEN ABSOLUTLEY DISGUSTING. DO.NOT.EAT.HERE