I had a disappointing experience at Copans Cafe during my recent visit. I ordered the breakfast special which included eggs cooked over hard. Unfortunately, the eggs initially came out runny, so I had to return them. What shocked me was that the owner, seemingly from nowhere, took the eggs from the cook, rearranged them with his bare hands without washing them or using gloves, and handed them back to me. This was quite unhygienic and concerning.I felt uncomfortable about the situation and mentioned it, which led to the owner displaying a rather unpleasant attitude. Eventually, he offered a refund. Overall, my experience at Copans Cafe was marred by this incident, and I hope they can improve their food quality and customer service in the future.
Atmosphere: 1
Food: 1
Service: 1
Ralph Blessing
This place was packed and I can see why? Food was great. Fresh and very nicely presented. Service was fast. It can be hard to find if not familiar with it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Burger
A_ Bacc
Cindy was our server this morning on 08/31/2023, she was absolutely amazing super friendly and super attentive. Made us feel like family! Will deff be back thank you again for our delicious breakfast! And thank you to all the staff who made it so great! They also have amazing prices!
Atmosphere: 5
Food: 5
Service: 5
Aaron Nelsen
I am from Minnesota and came here twice to eat. The service and food was great. Will definitely be back when here in Florida again.
Atmosphere: 5
Food: 5
Service: 5
Chloe Vivian
Chicken noodle soup was yummy, needed some pepper but I always douse My soup w pepper. Cindy my waitress was sweet and attentive. Cozy atmospere too.
Food: 4
Service: 5
Recommended dishes: Greek Salad with Blackened Chicken
Eduard Schilthuizen
Long time ago food was great. Now try again 2x and still closed while app say open. Won't try it again
Christy Perez
I have been ordering lunch delivery for 20 years at least 4 times a week from here since it was called Sadie's and never had an issue till today. First of all COVID is done with so you should be bringing my food inside I shouldn't have to be leaving my job to go outside today had to go outside three times because the driver kept on forgetting things he also had three receipts three separate orders didn't know which receipt was he forgot my drink told me it might be in the car when I go outside he had left when we call,to let them know items are missing and orders are wrong we get told that the items that are missing cannot be taken off the bill and the person that answers the phone told us that they're running a business. Didn't try to offer any compensation at all what kind of business is that
Atmosphere: 1
Food: 1
Service: 1
darah guimaraes
The foods not bad its pretty good only thing that bothered me a bit was that none of the people that mess with the food use gloves and touches the food bare hand. Little unappetizing to watch them grab my food and place it on the plate with their hands but i didnt really care to much, if you’re not the type of person to care about that too much then I recommend because the food is good but if you get bothered about that stuff then dont go
Marsha Pierre
Honestly, it took a-lot for me to finally write this review. All i can say is, I’m beyond shocked on how someone can own a restaurant with such poor customer service. Your rudeness is unmatched. You gotta do better dear!
Second time eating breakfast here. Dining in, staff were very friendly and served super quick. Love coming by this place when I get the chance.
ProWrestlingGaming 1
Great Food and Service! Highly Recommend this place.
Tasha McNair
The order taker is beyond rude. I called to check the status of an order I placed over an hour ago and she asked if I had placed an order already. Once I explained a second time who I was and what I was calling about she said you called and complained before, which I have. She told me next time just come pick it up. LOL as if I'm not a paying customer that tips as well. Customer service is at an all time low. simple fix, but her communication skills are level 0
George Marshall
Great burgers sandwiches and fries. Server was very friendly
Akondria Smiley
I just left this place and I must say the women that took my order was very rude. She did not great me, she did not look at me, and when I handed her my card to pay, she threw it back on the counter to me. I will never again eat here nor will I recommend this place to anyone. My patronage is a privilege and must be earned!
Love this lil cafe. Great food never
Atmosphere: 5
Food: 5
Service: 5
I had a disappointing experience at Copans Cafe during my recent visit. I ordered the breakfast special which included eggs cooked over hard. Unfortunately, the eggs initially came out runny, so I had to return them. What shocked me was that the owner, seemingly from nowhere, took the eggs from the cook, rearranged them with his bare hands without washing them or using gloves, and handed them back to me. This was quite unhygienic and concerning.I felt uncomfortable about the situation and mentioned it, which led to the owner displaying a rather unpleasant attitude. Eventually, he offered a refund. Overall, my experience at Copans Cafe was marred by this incident, and I hope they can improve their food quality and customer service in the future.
Atmosphere: 1
Food: 1
Service: 1
This place was packed and I can see why? Food was great. Fresh and very nicely presented. Service was fast. It can be hard to find if not familiar with it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Burger
Cindy was our server this morning on 08/31/2023, she was absolutely amazing super friendly and super attentive. Made us feel like family! Will deff be back thank you again for our delicious breakfast! And thank you to all the staff who made it so great! They also have amazing prices!
Atmosphere: 5
Food: 5
Service: 5
I am from Minnesota and came here twice to eat. The service and food was great. Will definitely be back when here in Florida again.
Atmosphere: 5
Food: 5
Service: 5
Chicken noodle soup was yummy, needed some pepper but I always douse My soup w pepper. Cindy my waitress was sweet and attentive. Cozy atmospere too.
Food: 4
Service: 5
Recommended dishes: Greek Salad with Blackened Chicken
Long time ago food was great. Now try again 2x and still closed while app say open. Won't try it again
I have been ordering lunch delivery for 20 years at least 4 times a week from here since it was called Sadie's and never had an issue till today. First of all COVID is done with so you should be bringing my food inside I shouldn't have to be leaving my job to go outside today had to go outside three times because the driver kept on forgetting things he also had three receipts three separate orders didn't know which receipt was he forgot my drink told me it might be in the car when I go outside he had left when we call,to let them know items are missing and orders are wrong we get told that the items that are missing cannot be taken off the bill and the person that answers the phone told us that they're running a business. Didn't try to offer any compensation at all what kind of business is that
Atmosphere: 1
Food: 1
Service: 1
The foods not bad its pretty good only thing that bothered me a bit was that none of the people that mess with the food use gloves and touches the food bare hand. Little unappetizing to watch them grab my food and place it on the plate with their hands but i didnt really care to much, if you’re not the type of person to care about that too much then I recommend because the food is good but if you get bothered about that stuff then dont go
Honestly, it took a-lot for me to finally write this review. All i can say is, I’m beyond shocked on how someone can own a restaurant with such poor customer service. Your rudeness is unmatched. You gotta do better dear!
Restaurantji Recommends
Second time eating breakfast here. Dining in, staff were very friendly and served super quick. Love coming by this place when I get the chance.
Great Food and Service! Highly Recommend this place.
The order taker is beyond rude. I called to check the status of an order I placed over an hour ago and she asked if I had placed an order already. Once I explained a second time who I was and what I was calling about she said you called and complained before, which I have. She told me next time just come pick it up. LOL as if I'm not a paying customer that tips as well. Customer service is at an all time low. simple fix, but her communication skills are level 0
Great burgers sandwiches and fries. Server was very friendly
I just left this place and I must say the women that took my order was very rude. She did not great me, she did not look at me, and when I handed her my card to pay, she threw it back on the counter to me. I will never again eat here nor will I recommend this place to anyone. My patronage is a privilege and must be earned!