i stood at the counter as one of the girls typed away on her phone after noticing i was waiting to have my order taken. another girl was sweeping and saw me, through her broom down as she huffed and puffed to come take my order. after reaching the register she just stared at me. i decided to greet her and she kept staring at me until i said my order. she shuffled over to give me my lemonade and said not one word to me the whole interaction. typically the girls here are so sweet. you don’t have to enjoy your job but the least you could do is communicate with a friendly customer like you’re paid to do.
Justin Hall
Who does a drop in the middle of having a line? Not a shift change a drop. On national pretzel day. So they don't have to give out free pretzels. Waited 20 mins and she said I should leave lol. Terrible business!
Traci Collins
I stood at the counter and never got waited on. A girl was making pretzels, she was busy. Another lady was on her phone WITH HER GLOVES ON, PLAYING! I was so disappointed! I have been a good customer. I finally left the store! Very upsetting!
Estefania “Tefa G” Gutierrez
Terrible customer service, they do not want to sell or make the orders! Went there many times and the same. The owner should pay attention to this. They could sell more but the service HORRIBLE
Christine Roberts
We placed an order more than 24 hours ahead of time for pick up at this location for the Game Day snack pack. We were scheduled to pick it up at 3:30. When we arrived they were closing up and said they never made our order and would not be making it. This is absolutely ridiculous and they were incredibly rude. They had our number the whole time to notify us if they were not going to make the food we ordered ahead of time and was fully paid for. Absolute worst employees and customer service. Also it says they are open until 9pm but they were closing at 3:30 “for the Super Bowl” that starts at 6 pm. Seems they could have made our food and still made it home for the Super Bowl. But I find it hard to believe they are supposed to close early when they are offering these special packs for people to pick up for the Super Bowl!
starr Laa
Went in at 3pm to get a regular salted pretzel they told me they had no more for the day, they close at 9.
Michela G
Everytime i go to this Auntie Annes...its not great. They never have a variety of items, it always seems their never is an adult around, only minors...which seems they don't love, let alone like their jobs. Anytime I ask if are making anything, they say no! And lets not talk about sanitation!! I witnessed an associate take an order, walk to the back, take payment, open and close their hot case that holds the food, proceeds to try to take my order but fails, and then continues to roll out dough without ever changing his gloves!! Wow! Health department would have a blast! Good luck!!
Sonny Theobald
While I enjoy these pretzels the service is extremely bad!!!
Sarah Hardy
Pretzels were burnt. Had no ice for the pop. Would not make any pretzels and it was 7pm they close at 9pm. Did not bag up my pretzels bites either. Two little girls working.
Jessica L. Bowe-Legan
No the kids never acknowledge you or are in the least bit interested in helping you at all
Everytime i go to this Auntie Annes...its not great. They never have a variety of items, it always seems their never is an adult around, only minors...which seems they don't love, let alone like their jobs. Anytime I ask if are making anything, they say no! And lets not talk about sanitation!! I witnessed an associate take an order, walk to the back, take payment, open and close their hot case that holds the food, proceeds to try to take my order but fails, and then continues to roll out dough without ever changing his gloves!! Wow! Health department would have a blast! Good luck!!
Margaret Hinckley
I used to work as a supervisor at Auntie Anne’s at the mall of NH . We were taught to take pride in the freshness and making of our pretzels .Today I went to the Walmart super center in port Charlotte Florida . The pretzel was so hard and old , I could barely bite it . No bag , so cinnamon sugar was everywhere. I think they were trying to get rid of some cups they had left over from Christmas. The drink was smaller than I ordered . I gave 2 stars because the soda was good .Everything went in the trash .I can’t believe the quality has gotten so bad .
Todd M Legan
One week ago we were grocery shopping in this Walmart location and there was no food available for sale. One week later once again grocery shopping we went to try and purchase food again. The girl behind the counter with the glasses did not acknowledge us standing there and was putting some food into the warmer at the counter closed it then walked over to check her phone. Never said hello or I’ll be right with you. I honestly would not recommend eating at this location but would recommend the location in the food court at the Mall across the street.
Todd M Legan
One week ago we were grocery shopping in this Walmart location and there was no food available for sale. One week later once again grocery shopping we went to try and purchase food again. The girl behind the counter with the glasses did not acknowledge us standing there and was putting some food into the warmer at the counter closed it then walked over to check her phone. Never said hello or I’ll be right with you. I honestly would not recommend eating at this location but would recommend the location in the food court at the Mall across the street.
Shane Langley
It’s 7:32pm this is the second time I bought pretzels from Murdock Walmart and asked them young girls to dip the pretzels in butter and they haved already dumped the butter out cleaning up before the store even closes the store says it closes at 9 PM and here it is 7:32pm and they’ve already cleaned up and dumped everything out and ready to walk out this definitely not customer service to me .
i stood at the counter as one of the girls typed away on her phone after noticing i was waiting to have my order taken. another girl was sweeping and saw me, through her broom down as she huffed and puffed to come take my order. after reaching the register she just stared at me. i decided to greet her and she kept staring at me until i said my order. she shuffled over to give me my lemonade and said not one word to me the whole interaction. typically the girls here are so sweet. you don’t have to enjoy your job but the least you could do is communicate with a friendly customer like you’re paid to do.
Who does a drop in the middle of having a line? Not a shift change a drop. On national pretzel day. So they don't have to give out free pretzels. Waited 20 mins and she said I should leave lol. Terrible business!
I stood at the counter and never got waited on. A girl was making pretzels, she was busy. Another lady was on her phone WITH HER GLOVES ON, PLAYING! I was so disappointed! I have been a good customer. I finally left the store! Very upsetting!
Terrible customer service, they do not want to sell or make the orders! Went there many times and the same. The owner should pay attention to this. They could sell more but the service HORRIBLE
We placed an order more than 24 hours ahead of time for pick up at this location for the Game Day snack pack. We were scheduled to pick it up at 3:30. When we arrived they were closing up and said they never made our order and would not be making it. This is absolutely ridiculous and they were incredibly rude. They had our number the whole time to notify us if they were not going to make the food we ordered ahead of time and was fully paid for. Absolute worst employees and customer service. Also it says they are open until 9pm but they were closing at 3:30 “for the Super Bowl” that starts at 6 pm. Seems they could have made our food and still made it home for the Super Bowl. But I find it hard to believe they are supposed to close early when they are offering these special packs for people to pick up for the Super Bowl!
Went in at 3pm to get a regular salted pretzel they told me they had no more for the day, they close at 9.
Everytime i go to this Auntie Annes...its not great. They never have a variety of items, it always seems their never is an adult around, only minors...which seems they don't love, let alone like their jobs. Anytime I ask if are making anything, they say no! And lets not talk about sanitation!! I witnessed an associate take an order, walk to the back, take payment, open and close their hot case that holds the food, proceeds to try to take my order but fails, and then continues to roll out dough without ever changing his gloves!! Wow! Health department would have a blast! Good luck!!
While I enjoy these pretzels the service is extremely bad!!!
Pretzels were burnt. Had no ice for the pop. Would not make any pretzels and it was 7pm they close at 9pm. Did not bag up my pretzels bites either. Two little girls working.
No the kids never acknowledge you or are in the least bit interested in helping you at all
Restaurantji Recommends
Everytime i go to this Auntie Annes...its not great. They never have a variety of items, it always seems their never is an adult around, only minors...which seems they don't love, let alone like their jobs. Anytime I ask if are making anything, they say no! And lets not talk about sanitation!! I witnessed an associate take an order, walk to the back, take payment, open and close their hot case that holds the food, proceeds to try to take my order but fails, and then continues to roll out dough without ever changing his gloves!! Wow! Health department would have a blast! Good luck!!
I used to work as a supervisor at Auntie Anne’s at the mall of NH . We were taught to take pride in the freshness and making of our pretzels .Today I went to the Walmart super center in port Charlotte Florida . The pretzel was so hard and old , I could barely bite it . No bag , so cinnamon sugar was everywhere. I think they were trying to get rid of some cups they had left over from Christmas. The drink was smaller than I ordered . I gave 2 stars because the soda was good .Everything went in the trash .I can’t believe the quality has gotten so bad .
One week ago we were grocery shopping in this Walmart location and there was no food available for sale. One week later once again grocery shopping we went to try and purchase food again. The girl behind the counter with the glasses did not acknowledge us standing there and was putting some food into the warmer at the counter closed it then walked over to check her phone. Never said hello or I’ll be right with you. I honestly would not recommend eating at this location but would recommend the location in the food court at the Mall across the street.
One week ago we were grocery shopping in this Walmart location and there was no food available for sale. One week later once again grocery shopping we went to try and purchase food again. The girl behind the counter with the glasses did not acknowledge us standing there and was putting some food into the warmer at the counter closed it then walked over to check her phone. Never said hello or I’ll be right with you. I honestly would not recommend eating at this location but would recommend the location in the food court at the Mall across the street.
It’s 7:32pm this is the second time I bought pretzels from Murdock Walmart and asked them young girls to dip the pretzels in butter and they haved already dumped the butter out cleaning up before the store even closes the store says it closes at 9 PM and here it is 7:32pm and they’ve already cleaned up and dumped everything out and ready to walk out this definitely not customer service to me .