I went through the drive thru, and my order was completely wrong. I walked in to get it corrected. I dealt with a really nice man who did correct the order. However, once I got to my car and took a couple of bites of the burger, I had to throw it away. It tasted rancid. I was so disappointed.
Atmosphere: 1
Food: 1
Service: 3
Julianne Eyre
Filthy restaurant. Soupy shake. Worst shake ever. Disgusting bathroom with no flushing handle…just a string. So gross. I don’t recommend.
Atmosphere: 1
Food: 1
Service: 5
Jack Jovan
Excellent choice for a delicious double steak burger and fries at a great price
Atmosphere: 3
Food: 4
Service: 3
Susan Covel
Brianna omg makes the best milkshakes finally found a good team the burger was great not the other times so greasy.....yep we will definitely ? go for that crew
Atmosphere: 5
Food: 5
Service: 5
Lamont Frey
Burger was good. Chili was watered down terrible. Every table or booth was dirty. Food smeared on the tables. Food on the floor. No napkins in the despenser.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sandwich
Tanya Summerville
I do not like going to a place where no one is there to greet you! You have to place your order at a kiosk. Tickets print for your drinks. You have to scan that at another counter to get it your drink, then wait for them to call your name when the food is ready. There was no interaction with a person. The person who calls your name walks away!However, the burgers are definitely delicious!So if you want no interaction with anyone and want to do everything yourself, then this is the place for you.
Atmosphere: 2
Food: 5
Service: 1
Salon Aniu
So disgusting don’t bother the whole place is filthy. Placed our order and paid then left, when we took a good look around.
JJ Raymond
Ordering at kiosk was easy and order was ready faster then McD's. Big double cheeseburger with extra toppings and generous amount of fries - $5.29.
Atmosphere: 3
Food: 4
Service: 4
Matthew Ladd
Drive through was quick and double steak burger with cheese and fries hit the spot!
Atmosphere: 5
Service: 5
Recommended dishes: Sandwich, Fries
Amy Elzey
So run down since the hurricane. It's practically self serve with the kiosk and drink station, having to pick up our tray. Bathroom was so dirty. My husband's butter burger was drenched with juices/butter that we had to use three napkins just to sop it up. It dripped all over the place and the bun was completely soggy. Wouldn't want to complain at the time because we were the only ones in there. The shake was delicious and the burgers other than the wetness was good. It's just we probably won't be returning.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Double Cheeseburger and Fries, Kit Kat, Fries
I love this place little nostalgic but damn great hamburgers and fantastic milkshakes.. you can't go wrong.
Atmosphere: 5
Food: 5
Service: 5
Debra Donatto
This particular Steak n Shake is always dirty, and the staff is rude. If you are too busy for customer service, then schedule more employees.
Atmosphere: 1
Food: 5
Service: 1
Dan parker
Witnessed a young man, going up and beyond his duties as an employee – too bad, the world doesn’t have more of these kind of young
Atmosphere: 5
Food: 5
Service: 5
Mavel Rivera
Took my granddaughters for a late lunch. The place was empty and it has an automated ordering system. Felt like a ghost town. I think there were a total of 4 employees on shift. The place is not kept clean. The floors felt slippery, I'm assuming with grease because they were not wet. The chairs were sticky, my husband went to the bathroom to get paper towels to wipe them down. He said the bathroom was in bad shape too. Too bad, it used to be a great place to take the family. The kids asked not to return.
Atmosphere: 1
Food: 3
Service: 3
Gary Race
Food was mediocre but one of the cooks helped me with order. Computers make it too hard to order.
I went through the drive thru, and my order was completely wrong. I walked in to get it corrected. I dealt with a really nice man who did correct the order. However, once I got to my car and took a couple of bites of the burger, I had to throw it away. It tasted rancid. I was so disappointed.
Atmosphere: 1
Food: 1
Service: 3
Filthy restaurant. Soupy shake. Worst shake ever. Disgusting bathroom with no flushing handle…just a string. So gross. I don’t recommend.
Atmosphere: 1
Food: 1
Service: 5
Excellent choice for a delicious double steak burger and fries at a great price
Atmosphere: 3
Food: 4
Service: 3
Brianna omg makes the best milkshakes finally found a good team the burger was great not the other times so greasy.....yep we will definitely ? go for that crew
Atmosphere: 5
Food: 5
Service: 5
Burger was good. Chili was watered down terrible. Every table or booth was dirty. Food smeared on the tables. Food on the floor. No napkins in the despenser.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sandwich
I do not like going to a place where no one is there to greet you! You have to place your order at a kiosk. Tickets print for your drinks. You have to scan that at another counter to get it your drink, then wait for them to call your name when the food is ready. There was no interaction with a person. The person who calls your name walks away!However, the burgers are definitely delicious!So if you want no interaction with anyone and want to do everything yourself, then this is the place for you.
Atmosphere: 2
Food: 5
Service: 1
So disgusting don’t bother the whole place is filthy. Placed our order and paid then left, when we took a good look around.
Ordering at kiosk was easy and order was ready faster then McD's. Big double cheeseburger with extra toppings and generous amount of fries - $5.29.
Atmosphere: 3
Food: 4
Service: 4
Drive through was quick and double steak burger with cheese and fries hit the spot!
Atmosphere: 5
Service: 5
Recommended dishes: Sandwich, Fries
So run down since the hurricane. It's practically self serve with the kiosk and drink station, having to pick up our tray. Bathroom was so dirty. My husband's butter burger was drenched with juices/butter that we had to use three napkins just to sop it up. It dripped all over the place and the bun was completely soggy. Wouldn't want to complain at the time because we were the only ones in there. The shake was delicious and the burgers other than the wetness was good. It's just we probably won't be returning.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Double Cheeseburger and Fries, Kit Kat, Fries
Restaurantji Recommends
I love this place little nostalgic but damn great hamburgers and fantastic milkshakes.. you can't go wrong.
Atmosphere: 5
Food: 5
Service: 5
This particular Steak n Shake is always dirty, and the staff is rude. If you are too busy for customer service, then schedule more employees.
Atmosphere: 1
Food: 5
Service: 1
Witnessed a young man, going up and beyond his duties as an employee – too bad, the world doesn’t have more of these kind of young
Atmosphere: 5
Food: 5
Service: 5
Took my granddaughters for a late lunch. The place was empty and it has an automated ordering system. Felt like a ghost town. I think there were a total of 4 employees on shift. The place is not kept clean. The floors felt slippery, I'm assuming with grease because they were not wet. The chairs were sticky, my husband went to the bathroom to get paper towels to wipe them down. He said the bathroom was in bad shape too. Too bad, it used to be a great place to take the family. The kids asked not to return.
Atmosphere: 1
Food: 3
Service: 3
Food was mediocre but one of the cooks helped me with order. Computers make it too hard to order.
Atmosphere: 4
Food: 2
Service: 5