I couldn't believe how rude the staff spoke to the customers waiting to be served. The young lady spoke without compassion stating it was going to be 20 to 30 minute wait. It was like take it or leave it. On top of that she had this red rag on her head that looked very unprofessional. I will not be attending that location again.
Atmosphere: 1
Food: 1
Service: 1
Ashley Rodriguez
Best smoothies ever!! Not creamy or watery.. just perfect blend of the key ingredients!!
Food: 5
James Lorevil
They were short staffed. Obviously others would get mad. But the 3 girl crew "COOKED" Still forgot the banana. But I forgot too.
Atmosphere: 5
Food: 5
Service: 5
elissa friedenthal
My husband and I went in to order a smoothie. We’ve been in here a few times over the last two years since we moved to this area. Each and every time we’ve been here, the place is a mess. Dirty tables, dirty floor, etc. The last time we were in this past weekend we ordered a smoothie and waited and waited. Finally, we asked the girl what was taking so long and apparently they forgot to make our smoothie. Really disappointing. I love their smoothies and would come more often if they would just get their act together.
Alexis Atkinson
I was excited to go here for the first time just to walk into rude people. The lady at the register was so rude & changed my smoothie order to something I didn’t ask for and when I asked her to make it correctly she huff and puff and was upset about it. The food was okay but the service is horrible. Need better people working there with better customer service skills . Will not be going back !!!!
Atmosphere: 1
Service: 1
Jasmine Saunders
Smoothie wasn’t made properly. Color was off from the norm and there was no flavor. The chipotle chicken club was sloppy and gross with sauce everywhere and a tomato in the bag. Really wanted a smoothie and was VERY disappointed
Michelle Carney
Sat and waited for my smoothie for over 20 minutes. Was informed by the staff that I had not waited that long even though my receipt did indicate that I had. I was told I needed to wait because there were many orders before mine although no one was in the store when I got there. I sat there my entire lunch break. And had to ask for a refund and went with no lunch. I complained on the app as well but I never get a response there. King smoothie is better.
Atmosphere: 1
Service: 1
Brooklyn Wards
The food was amazing and Dez the cashier was extremely helpful and nice while helping me choose what to order. Best customer service every received from Tropical Smoothie, will definitely visit again!
Atmosphere: 5
Food: 5
Service: 5
cindy lou
Bad customer service. No smile no I'll be right with you. Just waiting until I get told they're out of what I wanted
Stephen
Horrible! I have given this place over a dozen chances. I have ordered an array of smoothies as well as food and it is almost always disgusting! I had them remake my smoothies twice today and they still taste awful, very bland with no flavor. Most tropical smoothie locations are amazing, but not this one. They did not seem to care when I told them that the smoothies still didn't taste or look as they should. So, here I am once again dealing with employees who do not care and food that is not satisfying. I'll make the extra 10 minute drive to the next tropical smoothie from now on, to avoid future subpar food and disappointment.
Nae greeted me with a smile soon as I walked inside of the location, she also recommended the chipotle chicken club flatbread and it was amazing, the temperature of the food was very hot and the tasted amazing, Tricia made my smoothie after she recommended the beach bun with white chocolate and I absolutely loved
Very fast service and very polite staff! Thanks Zhane and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Chicken Club
Gennifer Almodovar
Ordered for online pickup. Waited an extra 10 minutes to be handed a chicken pesto without a sticker to keep it closed. Now I’m wearing pesto sauce all over my clothes. More than likely will not return.
ant The what
Great costumer service provided by Zhane & Lee. Food was fresh and top quality, thankyou !
I couldn't believe how rude the staff spoke to the customers waiting to be served. The young lady spoke without compassion stating it was going to be 20 to 30 minute wait. It was like take it or leave it. On top of that she had this red rag on her head that looked very unprofessional. I will not be attending that location again.
Atmosphere: 1
Food: 1
Service: 1
Best smoothies ever!! Not creamy or watery.. just perfect blend of the key ingredients!!
Food: 5
They were short staffed. Obviously others would get mad. But the 3 girl crew "COOKED" Still forgot the banana. But I forgot too.
Atmosphere: 5
Food: 5
Service: 5
My husband and I went in to order a smoothie. We’ve been in here a few times over the last two years since we moved to this area. Each and every time we’ve been here, the place is a mess. Dirty tables, dirty floor, etc. The last time we were in this past weekend we ordered a smoothie and waited and waited. Finally, we asked the girl what was taking so long and apparently they forgot to make our smoothie. Really disappointing. I love their smoothies and would come more often if they would just get their act together.
I was excited to go here for the first time just to walk into rude people. The lady at the register was so rude & changed my smoothie order to something I didn’t ask for and when I asked her to make it correctly she huff and puff and was upset about it. The food was okay but the service is horrible. Need better people working there with better customer service skills . Will not be going back !!!!
Atmosphere: 1
Service: 1
Smoothie wasn’t made properly. Color was off from the norm and there was no flavor. The chipotle chicken club was sloppy and gross with sauce everywhere and a tomato in the bag. Really wanted a smoothie and was VERY disappointed
Sat and waited for my smoothie for over 20 minutes. Was informed by the staff that I had not waited that long even though my receipt did indicate that I had. I was told I needed to wait because there were many orders before mine although no one was in the store when I got there. I sat there my entire lunch break. And had to ask for a refund and went with no lunch. I complained on the app as well but I never get a response there. King smoothie is better.
Atmosphere: 1
Service: 1
The food was amazing and Dez the cashier was extremely helpful and nice while helping me choose what to order. Best customer service every received from Tropical Smoothie, will definitely visit again!
Atmosphere: 5
Food: 5
Service: 5
Bad customer service. No smile no I'll be right with you. Just waiting until I get told they're out of what I wanted
Horrible! I have given this place over a dozen chances. I have ordered an array of smoothies as well as food and it is almost always disgusting! I had them remake my smoothies twice today and they still taste awful, very bland with no flavor. Most tropical smoothie locations are amazing, but not this one. They did not seem to care when I told them that the smoothies still didn't taste or look as they should. So, here I am once again dealing with employees who do not care and food that is not satisfying. I'll make the extra 10 minute drive to the next tropical smoothie from now on, to avoid future subpar food and disappointment.
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Chicken Bacon Ranch Flatbread, Chicken Pesto, Kiwi Quencher, Beach Bum, Detox Island Green Smoothie, Mango Magic, Peanut Paradise, Sunrise Sunset
Restaurantji Recommends
Nae greeted me with a smile soon as I walked inside of the location, she also recommended the chipotle chicken club flatbread and it was amazing, the temperature of the food was very hot and the tasted amazing, Tricia made my smoothie after she recommended the beach bun with white chocolate and I absolutely loved
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Chicken Club, Beach Bum
Very fast service and very polite staff! Thanks Zhane and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Chicken Club
Ordered for online pickup. Waited an extra 10 minutes to be handed a chicken pesto without a sticker to keep it closed. Now I’m wearing pesto sauce all over my clothes. More than likely will not return.
Great costumer service provided by Zhane & Lee. Food was fresh and top quality, thankyou !
Atmosphere: 5
Food: 5
Service: 5
Great serviceParking: It was good.
Recommended dishes: Sunrise Sunset