I ordered a medium size, paid for a medium sized just to get the small cup inside the medium cup!! So lazy, Definitely not getting what I paid for.
Atmosphere: 3
Food: 4
Service: 1
Keena Danae
Customer service was great. Quick and efficient!
Atmosphere: 5
Food: 5
Service: 5
Maikol Garcia
Disappointed, I love this location but one bad experience can go a long way. The servers need to pay more attention to avoid confusion. Like I mentioned I like this location therefore I know what I like, and tonight I wanted to try something new but requested my favorite ice cream flavor and after getting my ice cream I knew something was off and when I requested a new one after I had paid for it, I felt the server was annoyed and kept yelling with the others employees “cake batter “ which made me feel I was doing something wrong. I work with customers and I know how it feels when you have to deal with an upset customer. I know they won’t care about this review but I had to express my disappointment of how I felt after paying for something. Do better and treat everyone with respect.
Ice Cream is awesome. Service is as well as it can be because the store is always packed. Atmosphere is joyous because we're getting ICE CREAM!!!
Atmosphere: 4
Food: 5
Service: 4
Frankie Teran
Service today was phenomenal. We were greeted and our milkshakes were made quickly. It was a pleasure going in.
Atmosphere: 5
Food: 5
Service: 5
Him Ryan
Workers is nice but the milkshakes are terrible they put more milk then ice cream.The milkshakes move like water there is no shake in it the only reason why I’ll go back is because before it was good.Cold stone need to train the new workers, also when you get a milkshake they don’t fill it to the top.
I ordered a medium size, paid for a medium sized just to get the small cup inside the medium cup!! So lazy, Definitely not getting what I paid for.
Atmosphere: 3
Food: 4
Service: 1
Customer service was great. Quick and efficient!
Atmosphere: 5
Food: 5
Service: 5
Disappointed, I love this location but one bad experience can go a long way. The servers need to pay more attention to avoid confusion. Like I mentioned I like this location therefore I know what I like, and tonight I wanted to try something new but requested my favorite ice cream flavor and after getting my ice cream I knew something was off and when I requested a new one after I had paid for it, I felt the server was annoyed and kept yelling with the others employees “cake batter “ which made me feel I was doing something wrong. I work with customers and I know how it feels when you have to deal with an upset customer. I know they won’t care about this review but I had to express my disappointment of how I felt after paying for something. Do better and treat everyone with respect.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Classic Cookie Dough Ice Cream
Some of the best ice cream ever!
Atmosphere: 5
Food: 5
Service: 5
Really good customer service
It was amazing! My girl Mia was fab <3
Ice Cream is awesome. Service is as well as it can be because the store is always packed. Atmosphere is joyous because we're getting ICE CREAM!!!
Atmosphere: 4
Food: 5
Service: 4
Service today was phenomenal. We were greeted and our milkshakes were made quickly. It was a pleasure going in.
Atmosphere: 5
Food: 5
Service: 5
Workers is nice but the milkshakes are terrible they put more milk then ice cream.The milkshakes move like water there is no shake in it the only reason why I’ll go back is because before it was good.Cold stone need to train the new workers, also when you get a milkshake they don’t fill it to the top.
Atmosphere: 4
Food: 1
Service: 1
Best place ice cream everGreat customer
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best team
love this place great service great ice
Atmosphere: 5
Food: 5
Service: 5
Coldstone is the best place to get your ice cream needs in the Riverview area and Dante is the best.
Always a pleasure coming in
Atmosphere: 5
Food: 5
Service: 5
Great service!
Atmosphere: 5
Food: 5
Service: 5