Apparently, they are partnering with Doordash instead of paying/having regular delivery drivers (really????). You will wait at least an hour before you get your pizza, IF you get your pizza. Ours showed as "delivered". It's over 2 hours later and it's not here. I tried contacting the Doordash driver and he's ignoring the call. I don't know what the Doordash driver did with our pizza and salad. Maybe he ate it. I appreciate the manager being kind about this, but we are done. This is the second time with a Doordash delivery (first time took forever and the pizza was cold). Before Doordash, everything was great! We live close by so we quickly got delicious, hot pizza delivered. I'm not going through this again. We'll order from somewhere else.
Dont bother ordering pizolis from this Marcos. If you order more than one, you know which one is which because they dont put anything on the boxes to let you know what you ordered, and the people cooking your food are cracked the hell up becuse they put ranch sauce with food that should have pizza sauce and pizza sauce with food that should have ranch sauce. I couldn't tell what the hell I had. The manage was NO help!
Food: 2
Service: 2
Gwen Kosnow
We love Marcos pizza best pizza
Atmosphere: 5
Food: 5
Service: 5
Ezzard Robinson
Average
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Pepperoni Magnifico
Juan Fuentes
Went there for my first ever, this guy don't know his name with a huge beard kind of chubby was taking for ever. The store was packed with customers and he was talking and talking on top of everyone's food, he also mentioned that if anyone was in rush they could go to the next Marcos pizza, this happened around 4:55 if management decides to check the videos, I would not recommend this place to no one.
Atmosphere: 1
Food: 1
Service: 1
Jordan R.
Best pizza in the the world and dex was a very sweet guy I would come here to get pizza for a party it was great
Ashley W.
Pizza tastes fine but what good is having curbside if your workers won't bring out the pizza?!! When you call and ask if they're bringing it out, they act like they didn't know you arrived when you're parked immediately out front. This has happened to us multiple times. Management, train your people!
Seth C
Completely incapable of making orders in an even remotely prompt manner. Show up at the "promised" time to pick up a carryout order, was told it would be 15 minute. 20 minutes later, they say it will be 15 minutes more. Can hear the absolute chaos from the back with no organizational system whatsoever. Nobody at the helm and the ship is taking on water. I wish I could say this is an unusual experience here, but it's the norm. Better off driving the 20 minutes to the next closest location if you're really craving Marcos.
Atmosphere: 1
Food: 3
Service: 1
cotton slurpy
The pizza is good, but dont expect your pizza to be ready on time. Marcos gives you a "promise" time when you order, but this location will break that promise every time. It has gotten gradually worse over the last year, and I've finally decided to avoid ordering from this location. My experiences are carryout. Good luck if you order for delivery.
Where to start? The employee was vaping in the middle of the kitchen while making pizza. Every other word was the f bomb. I was told I could grab my husband’s meatballs if I wanted them. I felt sorry for the young lady working there because he was so aggressive. I would appreciate it if the owner would reach out to me.
Atmosphere: 1
Food: 1
Service: 1
Sarah S.
Food Safety- vaping while making pizza, no hand washing, no aprons, no hair/beard nets.... Service- vulgar language- every other word. Told to grab my husband's meatballs if I wanted some. Abusive- I felt terrible for the nice young lady working there. It's a franchise so I'm going to assume there's no HR department. WOW !!! Hey owner- you may want to make some changes. The cherry on top: my order was wrong
Sarah Harris
Excellent customer service. It’s Christmas Eve and they were very busy and she had a great positive attitude and smile.
Service: 5
Michelle B.
Had problems ordering online. Ordered pizza in person told it was 30 minutes wait. They was charging for dipping sauce where online it was free. Even though I showed them the cashier was like I don't understand. So I had her take it off the order. I went to get my eyebrows done and shopping in Publix when I got back my order was not ready and they couldn't find the ticket. No explanation and no I'm sorry. I was told it's going to take another 10 minutes they have to reprint the ticket and make my order. I tried to talk to the manager and the only thing she had to say I personally just made your pizza. The pizza was good but the service sucks!!!! They have poor communication skills. I was not the only one that they lost the tickets for!
Sharon Austin
Very nice people, wonderful food and customer service. ?
Apparently, they are partnering with Doordash instead of paying/having regular delivery drivers (really????). You will wait at least an hour before you get your pizza, IF you get your pizza. Ours showed as "delivered". It's over 2 hours later and it's not here. I tried contacting the Doordash driver and he's ignoring the call. I don't know what the Doordash driver did with our pizza and salad. Maybe he ate it. I appreciate the manager being kind about this, but we are done. This is the second time with a Doordash delivery (first time took forever and the pizza was cold). Before Doordash, everything was great! We live close by so we quickly got delicious, hot pizza delivered. I'm not going through this again. We'll order from somewhere else.
Great pizza, that is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Deluxe Pizza Bowl
Dont bother ordering pizolis from this Marcos. If you order more than one, you know which one is which because they dont put anything on the boxes to let you know what you ordered, and the people cooking your food are cracked the hell up becuse they put ranch sauce with food that should have pizza sauce and pizza sauce with food that should have ranch sauce. I couldn't tell what the hell I had. The manage was NO help!
Food: 2
Service: 2
We love Marcos pizza best pizza
Atmosphere: 5
Food: 5
Service: 5
Average
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Pepperoni Magnifico
Went there for my first ever, this guy don't know his name with a huge beard kind of chubby was taking for ever. The store was packed with customers and he was talking and talking on top of everyone's food, he also mentioned that if anyone was in rush they could go to the next Marcos pizza, this happened around 4:55 if management decides to check the videos, I would not recommend this place to no one.
Atmosphere: 1
Food: 1
Service: 1
Best pizza in the the world and dex was a very sweet guy I would come here to get pizza for a party it was great
Pizza tastes fine but what good is having curbside if your workers won't bring out the pizza?!! When you call and ask if they're bringing it out, they act like they didn't know you arrived when you're parked immediately out front. This has happened to us multiple times. Management, train your people!
Completely incapable of making orders in an even remotely prompt manner. Show up at the "promised" time to pick up a carryout order, was told it would be 15 minute. 20 minutes later, they say it will be 15 minutes more. Can hear the absolute chaos from the back with no organizational system whatsoever. Nobody at the helm and the ship is taking on water. I wish I could say this is an unusual experience here, but it's the norm. Better off driving the 20 minutes to the next closest location if you're really craving Marcos.
Atmosphere: 1
Food: 3
Service: 1
The pizza is good, but dont expect your pizza to be ready on time. Marcos gives you a "promise" time when you order, but this location will break that promise every time. It has gotten gradually worse over the last year, and I've finally decided to avoid ordering from this location. My experiences are carryout. Good luck if you order for delivery.
Restaurantji Recommends
Where to start? The employee was vaping in the middle of the kitchen while making pizza. Every other word was the f bomb. I was told I could grab my husband’s meatballs if I wanted them. I felt sorry for the young lady working there because he was so aggressive. I would appreciate it if the owner would reach out to me.
Atmosphere: 1
Food: 1
Service: 1
Food Safety- vaping while making pizza, no hand washing, no aprons, no hair/beard nets.... Service- vulgar language- every other word. Told to grab my husband's meatballs if I wanted some. Abusive- I felt terrible for the nice young lady working there. It's a franchise so I'm going to assume there's no HR department. WOW !!! Hey owner- you may want to make some changes. The cherry on top: my order was wrong
Excellent customer service. It’s Christmas Eve and they were very busy and she had a great positive attitude and smile.
Service: 5
Had problems ordering online. Ordered pizza in person told it was 30 minutes wait. They was charging for dipping sauce where online it was free. Even though I showed them the cashier was like I don't understand. So I had her take it off the order. I went to get my eyebrows done and shopping in Publix when I got back my order was not ready and they couldn't find the ticket. No explanation and no I'm sorry. I was told it's going to take another 10 minutes they have to reprint the ticket and make my order. I tried to talk to the manager and the only thing she had to say I personally just made your pizza. The pizza was good but the service sucks!!!! They have poor communication skills. I was not the only one that they lost the tickets for!
Very nice people, wonderful food and customer service. ?
Atmosphere: 5
Food: 5
Service: 5