The Italian ice is okay, but the custard is gross- way too eggy, I handed it back to them right away! The place stinks like pee!! I’ve tried to give it chances, but wall out every time due to the pee stench.
Atmosphere: 1
Food: 3
Service: 1
Domzilla1818
There are many people on this platform who will do nothing but complain and can never be satisfied. This is one of the best places to share a family experience. The girl that helped us was so kind and helpful despite what others want to say, and to go to the lengths to improvise an order for someone when what they ordered wasn’t on the menu. Taking the initiative to make sure a women with her kids have the best possible experience. When asked what she recommends she was more than happy to give many suggestions to suit what the customer would enjoy. All in all great service and better atmosphere.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Italian Ice, Custard, Frozen Custard, Hot Fudge
Tiffany Denier
Delicious custard. A lot of options to choose from.
Atmosphere: 5
Food: 5
Service: 5
Sal Abruscato
Our server Tony was extremely busy as he was working alone and customers kept coming in. He was upbeat and just kept moving along with a smile.
Atmosphere: 4
Food: 5
Service: 5
Mister J
Got the Dr pepper flavored ice which was different and actually pretyy good, guy behind the counter was nice and helpful. 4 stars because the place smelled moldy and very musty, sorry he has to work in there with that. Also the ice cream on top was the weirdest ice cream ive ever had, it was a little cheesy tasting and almost warm, very thick, kinda like cake icing.. It was ok mixed with the ice but I definitely couldn't eat a cup of it plain.
Isis Cordova
The young kids behind the counter are always very friendly and helpful! They work quickly and effectively! I am always grated immediately upon arrival! Couldn't ask for better!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Italian Ice
Faith “Chris” Joy
I just left Ritas. I was served by a red-headed, heavier young man. He was relatively nice. My total came to $5.34. I gave him $6, and he got the change out the register and dropped it right in his tip jar without asking me while my mother was tipping him a dollar herself. I have no problem tipping you for your work, but let ME tip you. You dont take it upon yourself to do so simple. Because I would've given him more. I usually go to West Palm Location, and this has never happened. I didn't say anything cause it caught me off guard.
chris calderon
Good Italian Ice, just as I remember it from Long Island, the only issue was the place smelled a bit funny and had to eat outside.
Ralph Avila, Jr.
Love this place. Johnny was busy but handled it perfectly 8/23/23
Samantha Lambro
Best customer service!! Johnny was working all by himself and he was absolutely wonderful!! He handled the high volume of clients with grace!! He apologized for the wait but moved with speed and was efficient!! HIGHLY RECOMMEND!!
Horrible. I paid for two small ice cone paid $15 and change my son asked me just for cone plain just the cone without ice cream or anything in it charged $7 and some change never back to this store at all. So basically I got charged for the whole scoop which I did not receive.Honesty is good.
Sakeena Shageer
Absolutely lovely gentleman serving, got the cherry flavored ice and vanilla custard, layers done perfectly! So very yummy! 5 stars!
Monique Lanaux
It was good but it wasn't the greatest I ever had.
Brent Csutoras
Joshua is amazing and always make the process easy and fast. Great options and easy parking with plenty of seating options.
Becky Brown
Great service, staff was very cheerful and the custard is always delicious. Always a treat!
The Italian ice is okay, but the custard is gross- way too eggy, I handed it back to them right away! The place stinks like pee!! I’ve tried to give it chances, but wall out every time due to the pee stench.
Atmosphere: 1
Food: 3
Service: 1
There are many people on this platform who will do nothing but complain and can never be satisfied. This is one of the best places to share a family experience. The girl that helped us was so kind and helpful despite what others want to say, and to go to the lengths to improvise an order for someone when what they ordered wasn’t on the menu. Taking the initiative to make sure a women with her kids have the best possible experience. When asked what she recommends she was more than happy to give many suggestions to suit what the customer would enjoy. All in all great service and better atmosphere.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Italian Ice, Custard, Frozen Custard, Hot Fudge
Delicious custard. A lot of options to choose from.
Atmosphere: 5
Food: 5
Service: 5
Our server Tony was extremely busy as he was working alone and customers kept coming in. He was upbeat and just kept moving along with a smile.
Atmosphere: 4
Food: 5
Service: 5
Got the Dr pepper flavored ice which was different and actually pretyy good, guy behind the counter was nice and helpful. 4 stars because the place smelled moldy and very musty, sorry he has to work in there with that. Also the ice cream on top was the weirdest ice cream ive ever had, it was a little cheesy tasting and almost warm, very thick, kinda like cake icing.. It was ok mixed with the ice but I definitely couldn't eat a cup of it plain.
The young kids behind the counter are always very friendly and helpful! They work quickly and effectively! I am always grated immediately upon arrival! Couldn't ask for better!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Italian Ice
I just left Ritas. I was served by a red-headed, heavier young man. He was relatively nice. My total came to $5.34. I gave him $6, and he got the change out the register and dropped it right in his tip jar without asking me while my mother was tipping him a dollar herself. I have no problem tipping you for your work, but let ME tip you. You dont take it upon yourself to do so simple. Because I would've given him more. I usually go to West Palm Location, and this has never happened. I didn't say anything cause it caught me off guard.
Good Italian Ice, just as I remember it from Long Island, the only issue was the place smelled a bit funny and had to eat outside.
Love this place. Johnny was busy but handled it perfectly 8/23/23
Best customer service!! Johnny was working all by himself and he was absolutely wonderful!! He handled the high volume of clients with grace!! He apologized for the wait but moved with speed and was efficient!! HIGHLY RECOMMEND!!
Restaurantji Recommends
Horrible. I paid for two small ice cone paid $15 and change my son asked me just for cone plain just the cone without ice cream or anything in it charged $7 and some change never back to this store at all. So basically I got charged for the whole scoop which I did not receive.Honesty is good.
Absolutely lovely gentleman serving, got the cherry flavored ice and vanilla custard, layers done perfectly! So very yummy! 5 stars!
It was good but it wasn't the greatest I ever had.
Joshua is amazing and always make the process easy and fast. Great options and easy parking with plenty of seating options.
Great service, staff was very cheerful and the custard is always delicious. Always a treat!