I just left this location4/21/2024. I asked for a Baja chicken with no chicken no cheese and extra tomato sauce. The first wrap i received had no rice, the 2 following wraps i received was full of chicken and cheese. I received 2 more wraps which i thought was made correctly but halfway through eating the wrap I noticed small bits of chicken in it . I have been a vegetarian for 4 years and lactose intolerant all my life so most likely i will be sick by tonight by ingesting the small pieces of meat . I see that Dylan is listed on this ticket i am unsure if this is who was making my order but it was Dylans shift that was on the floor. This was by far the worst experience i have ever endured in any restaurant. Yes i received a refund and a free smoothie but those in the kitchen (those in charge of making the food ) are literal kids and they have no business working anywhere if they can not follow simple instructions. Aka. I was in the restaurant for an hour waiting for this wrap .
Food: 1
Service: 2
chiara longo
Great smoothies and great customer service!!! Charlie is amazing so sweet and did a great job!
Atmosphere: 5
Food: 5
Service: 5
C
I don’t normally leave reviews but felt I needed to this time. I’ve been to 3 different Tropical Smoothies in Saint Johns and this is by far the best quality. I order the Açaí bowl and every time I get it from this location it’s made wonderfully. The fruit is fresh, packed to the top and all around great service. I even order my Chai smoothie with strawberry instead of peanut butter and they get it right every time. The others usually mess up and I end up with peanut butter or the bowl is half made and with little toppings. I think the service there has its ups and downs, taking longer than it should but, they are never rude.
Atmosphere: 5
Food: 5
Service: 5
Nikki N
I frequent the drive thru pretty often, like 3 times a week. Some of the employees here are so rude. How you gonna ask for a tip but can’t even say hi when I pull up to the window???“It’s gonna ask you a question.”*i pay*“ok it’ll be out soon”really?!?!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Quesadilla, Mango Magic, Sandwiches, All American Wrap, Buffalo Chicken, Pomegranate Plunge, Cheese Quesadilla, Sunrise Sunset, Beach Bum, Chicken Pesto, Chicken Bacon Ranch, Island Green
Mia Santi
Dutch is very kind she provided a welcoming experience I love interacting with her during my tropical smoothie trips. Lovely people and great hospitality.
i went through the drive through which only had 1 car in front of us and it took almost 40 minutes to get our food, which was IN FACT not made correctly and barely put together. very disappointed in my experience here. do better. i asked for no ranch on my sandwich, as i have an allergy to the ingredients in ranch (buttermilk). but when i bit into my sandwich i tasted the ranch which made me break into hives ON A FIRST DATE. not only embarassing, also very unsafe since the employees could not follow my simple directions
Atmosphere: 1
Food: 1
Service: 1
Elaine Raby
The new Green Dream Yogurt is the BEST! Huge blueberries, perfect mango chunks, mini slabs of granola, and the Greek yogurt is silky smooth blended with avocado, spinach and kale. Steven, the manager at Durbin is all about five star customer service. Can't wait to try the other new bowls at TS Cafe!
My family loves the chicken bacon ranch wrap. So delish and smoothies for dessert.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunrise Sunset, Peanut Butter Cup
Me
Purchased a smoothie that was not “smooth”. Big clumps of ingredients. It tasted like flavored ice. Last time for me.
Food: 1
Service: 1
Larry Rogers
Food and smoothies are really good, but the lines and wait are ridiculously long.
Misty
Went through the drive thur around 8:15 pm for two smoothies and it took over 20 minutes!! There was no one in the dining room and no line for the drive thur!! This not the first time I had to wait over 20 minutes for two smoothies in the drive Thur! Then, when I finally received my two smoothies, they tasted water down and sour! I would highly recommend not going to this smoothie place
Charles Ramirez
I put in a mobile order to prepare four smoothies when I got to the parking lot. It gave me a pick-up time of 20 minutes. I went inside the store to wait. It was clean and was greeted by multiple staff members. I was met by a cheerful member to ask for my order. After I informed her that I had just put in an order. She told me to sit tight. Give minutes later, I received my smoothies with an apology for taking so long. I was impressed because they were 15 minutes early. The smoothies were still accurate and delicious. Great experience coming from a very young staff.
I just left this location4/21/2024. I asked for a Baja chicken with no chicken no cheese and extra tomato sauce. The first wrap i received had no rice, the 2 following wraps i received was full of chicken and cheese. I received 2 more wraps which i thought was made correctly but halfway through eating the wrap I noticed small bits of chicken in it . I have been a vegetarian for 4 years and lactose intolerant all my life so most likely i will be sick by tonight by ingesting the small pieces of meat . I see that Dylan is listed on this ticket i am unsure if this is who was making my order but it was Dylans shift that was on the floor. This was by far the worst experience i have ever endured in any restaurant. Yes i received a refund and a free smoothie but those in the kitchen (those in charge of making the food ) are literal kids and they have no business working anywhere if they can not follow simple instructions. Aka. I was in the restaurant for an hour waiting for this wrap .
Food: 1
Service: 2
Great smoothies and great customer service!!! Charlie is amazing so sweet and did a great job!
Atmosphere: 5
Food: 5
Service: 5
I don’t normally leave reviews but felt I needed to this time. I’ve been to 3 different Tropical Smoothies in Saint Johns and this is by far the best quality. I order the Açaí bowl and every time I get it from this location it’s made wonderfully. The fruit is fresh, packed to the top and all around great service. I even order my Chai smoothie with strawberry instead of peanut butter and they get it right every time. The others usually mess up and I end up with peanut butter or the bowl is half made and with little toppings. I think the service there has its ups and downs, taking longer than it should but, they are never rude.
Atmosphere: 5
Food: 5
Service: 5
I frequent the drive thru pretty often, like 3 times a week. Some of the employees here are so rude. How you gonna ask for a tip but can’t even say hi when I pull up to the window???“It’s gonna ask you a question.”*i pay*“ok it’ll be out soon”really?!?!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Quesadilla, Mango Magic, Sandwiches, All American Wrap, Buffalo Chicken, Pomegranate Plunge, Cheese Quesadilla, Sunrise Sunset, Beach Bum, Chicken Pesto, Chicken Bacon Ranch, Island Green
Dutch is very kind she provided a welcoming experience I love interacting with her during my tropical smoothie trips. Lovely people and great hospitality.
Atmosphere: 5
Food: 5
Service: 5
The BEST Acai bowl I've ever had!
Food: 5
Tropical Smoothie made me have a Topical Poothie
Real bad food. Unsanitary! Stay
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chipotle Chicken Club, Mango Magic, Chicken Caprese
i went through the drive through which only had 1 car in front of us and it took almost 40 minutes to get our food, which was IN FACT not made correctly and barely put together. very disappointed in my experience here. do better. i asked for no ranch on my sandwich, as i have an allergy to the ingredients in ranch (buttermilk). but when i bit into my sandwich i tasted the ranch which made me break into hives ON A FIRST DATE. not only embarassing, also very unsafe since the employees could not follow my simple directions
Atmosphere: 1
Food: 1
Service: 1
The new Green Dream Yogurt is the BEST! Huge blueberries, perfect mango chunks, mini slabs of granola, and the Greek yogurt is silky smooth blended with avocado, spinach and kale. Steven, the manager at Durbin is all about five star customer service. Can't wait to try the other new bowls at TS Cafe!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My family loves the chicken bacon ranch wrap. So delish and smoothies for dessert.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunrise Sunset, Peanut Butter Cup
Purchased a smoothie that was not “smooth”. Big clumps of ingredients. It tasted like flavored ice. Last time for me.
Food: 1
Service: 1
Food and smoothies are really good, but the lines and wait are ridiculously long.
Went through the drive thur around 8:15 pm for two smoothies and it took over 20 minutes!! There was no one in the dining room and no line for the drive thur!! This not the first time I had to wait over 20 minutes for two smoothies in the drive Thur! Then, when I finally received my two smoothies, they tasted water down and sour! I would highly recommend not going to this smoothie place
I put in a mobile order to prepare four smoothies when I got to the parking lot. It gave me a pick-up time of 20 minutes. I went inside the store to wait. It was clean and was greeted by multiple staff members. I was met by a cheerful member to ask for my order. After I informed her that I had just put in an order. She told me to sit tight. Give minutes later, I received my smoothies with an apology for taking so long. I was impressed because they were 15 minutes early. The smoothies were still accurate and delicious. Great experience coming from a very young staff.