Our server Maria was rude and inconsiderate and aggressive towards my spouse and children. We arrived and had to seat ourselves as no one was there to greet us or seat us. Then our server had an attitude because we came in to dine in. She was hostile when my family took 10 minutes to decide what to eat. She was rushing us through our meal. Making it not enjoyable to eat. We ordered our food and it was brought out at two separate times not together. That is not acceptable to me. When she brought out my spouses dinner she came back with-in five minutes with his birthday dessert. How was she supposed to eat a hot meal while her ice cream brownie lava cake was melting. This was our first time at Chili's and it was my child and my spouse's birthday. She was not helpful and attentive at all. I had to seek out my server in the backroom for her assistance. Because of her rude demeanor it made us want to box our meal up and leave. Ultimately question if we will ever come back to this restaurant or Chili's at all. Is this how your staff treats their customers? I wish I was able to talk to higher management to help in our server malfunction.I’m back again at Chili’s. There’s an older black lady. That was rude as hell that is our server. She asked me excuse me. I don’t know why because II’m back again at Chili’s. There’s an older black lady that was rude as hell that is our server. She asked me excuse me. I don’t know why because I was telling her what I wanted. What you could hear what I said if she wouldn’t have that earpiece in her ear, then she can hear what I was saying and then at the end, she asked me what I wanted, but she act like she was in a rush. I still didn’t select My dipping sauce, I told her after she was reaching for the menus and let’s see if I receive it.
Susan Blair
Rico is a asset to this company!!! We didn't have to ask for nothing!!! He is a A 1 server!!!!!! Better keep him employed!!!!!! YESParking: Plenty of room to park
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Dipper
Judy Lester
Our dining experience was quite wonderful tonight as food was hot and delicious. Our server was spot on thru the entire meal. Kenneth, I'm thinking manager, stoppd by our table to ensure Everything was perfect!!!
Atmosphere: 5
Food: 5
Service: 5
lut perez
I love ...
Atmosphere: 5
Food: 5
Service: 5
Madison Chiasson
Bad experience with manager. Our friend ate the food and got extremely sick right after and was throwing up in their bathroom, he was completely fine before eating here. We talked to the manager and her only response was “the soup well isn’t working” and “yeah that’s weird I’m sorry”. No form of reimbursement or compensation. Nothing. Most restaurants would try their absolute best to make things right. Not this place.
McKenna Gunn
Manager doesn’t care about your experience. Their food had our friend throwing up in their bathroom and the manager said “that’s weird i’m sorry”. that’s it. hopefully you are never in a position where you need to speak to a manager because nothing will be resolved.
Marc Onesta
As a franchise goes this is by far one of the best places to eat at for value and service. Been at this location many times and always had good service and no food issues. I often skip locally owned places knowing I'll get good service at this location.
Atmosphere: 5
Food: 5
Service: 5
tyrone felton
For the first time ever really enjoyed the food and atmosphere nowi might become a regular spot for me and the wife
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Julia Shelton
Service was excellent! We had Louis and he was awesome!
Bartender was super slow so our drinks took over 20 minutes to arrive. Our server was great, but neglected to let us know that they had no ribs, which is what we came in for. We already had an appetizer so we just ate that and left to go somewhere else. Very loud.
Atmosphere: 1
Food: 1
Service: 4
Amanda Balgobin
Staff is great and there are options for everyone. I have to say, surprisingly, the chili is not great but the Honey Chipotle chicken crispers are delicious! Sampler gets you 3 great options. They're usually running a great promotion. 2 for 1 drinks are always a plus! Brandon, Vicky and Theresa are great!
Atmosphere: 4
Food: 4
Service: 5
Mark Griffith
Pretty good meal for an understaffed Tuesday evening. Waiter was outstanding handing a kid's birthday party of 21 people single handedly. Food was serviceable (edible), certainly not the best part of the event.
Our server Maria was rude and inconsiderate and aggressive towards my spouse and children. We arrived and had to seat ourselves as no one was there to greet us or seat us. Then our server had an attitude because we came in to dine in. She was hostile when my family took 10 minutes to decide what to eat. She was rushing us through our meal. Making it not enjoyable to eat. We ordered our food and it was brought out at two separate times not together. That is not acceptable to me. When she brought out my spouses dinner she came back with-in five minutes with his birthday dessert. How was she supposed to eat a hot meal while her ice cream brownie lava cake was melting. This was our first time at Chili's and it was my child and my spouse's birthday. She was not helpful and attentive at all. I had to seek out my server in the backroom for her assistance. Because of her rude demeanor it made us want to box our meal up and leave. Ultimately question if we will ever come back to this restaurant or Chili's at all. Is this how your staff treats their customers? I wish I was able to talk to higher management to help in our server malfunction.I’m back again at Chili’s. There’s an older black lady. That was rude as hell that is our server. She asked me excuse me. I don’t know why because II’m back again at Chili’s. There’s an older black lady that was rude as hell that is our server. She asked me excuse me. I don’t know why because I was telling her what I wanted. What you could hear what I said if she wouldn’t have that earpiece in her ear, then she can hear what I was saying and then at the end, she asked me what I wanted, but she act like she was in a rush. I still didn’t select My dipping sauce, I told her after she was reaching for the menus and let’s see if I receive it.
Rico is a asset to this company!!! We didn't have to ask for nothing!!! He is a A 1 server!!!!!! Better keep him employed!!!!!! YESParking: Plenty of room to park
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Dipper
Our dining experience was quite wonderful tonight as food was hot and delicious. Our server was spot on thru the entire meal. Kenneth, I'm thinking manager, stoppd by our table to ensure Everything was perfect!!!
Atmosphere: 5
Food: 5
Service: 5
I love ...
Atmosphere: 5
Food: 5
Service: 5
Bad experience with manager. Our friend ate the food and got extremely sick right after and was throwing up in their bathroom, he was completely fine before eating here. We talked to the manager and her only response was “the soup well isn’t working” and “yeah that’s weird I’m sorry”. No form of reimbursement or compensation. Nothing. Most restaurants would try their absolute best to make things right. Not this place.
Manager doesn’t care about your experience. Their food had our friend throwing up in their bathroom and the manager said “that’s weird i’m sorry”. that’s it. hopefully you are never in a position where you need to speak to a manager because nothing will be resolved.
As a franchise goes this is by far one of the best places to eat at for value and service. Been at this location many times and always had good service and no food issues. I often skip locally owned places knowing I'll get good service at this location.
Atmosphere: 5
Food: 5
Service: 5
For the first time ever really enjoyed the food and atmosphere nowi might become a regular spot for me and the wife
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Service was excellent! We had Louis and he was awesome!
Atmosphere: 5
Food: 5
Service: 5
It was ok not really what it wanted
Restaurantji Recommends
We had a wonderful late lunch there. Shared a Fahita with steak shrimp & chicken. Everything was amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fajitas, Bottomless Tostada Chips, Steak Fajitas
Bartender was super slow so our drinks took over 20 minutes to arrive. Our server was great, but neglected to let us know that they had no ribs, which is what we came in for. We already had an appetizer so we just ate that and left to go somewhere else. Very loud.
Atmosphere: 1
Food: 1
Service: 4
Staff is great and there are options for everyone. I have to say, surprisingly, the chili is not great but the Honey Chipotle chicken crispers are delicious! Sampler gets you 3 great options. They're usually running a great promotion. 2 for 1 drinks are always a plus! Brandon, Vicky and Theresa are great!
Atmosphere: 4
Food: 4
Service: 5
Pretty good meal for an understaffed Tuesday evening. Waiter was outstanding handing a kid's birthday party of 21 people single handedly. Food was serviceable (edible), certainly not the best part of the event.
Atmosphere: 4
Food: 4
Service: 5
I like Chili's. Good food. Nice service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fajitas