They charge for flavors. I go to Dunkin’s all over the Tampa Bay Area on a daily basis and this location as well is the other one owned by them on 4th street north are the only ones who charge for flavors. I go to Dunkin because I am not nickel and dined but this owner does charge.
Anthony Raiano
The two ladies working the drive-through on Monday at 8 PM were awesome! This is definitely my go-to place for donuts in St. PeteKid-friendliness: Awesome Customer Service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Bre
I frequent this Dunkin often for breakfast and the girls that work there are awesome! I am always in and out the drive thru within 1-2 minutes, the girls are always pleasant, my order is always correct and fresh.
Atmosphere: 5
Food: 5
Service: 5
Tatica Mendoza
Coffee and donut Boston cream ❤️
Andrew Hathorn
I go to Dunkin on 4th St. once or twice a month with the exact same order 2 muffins, 3 juices, and 12 picked doughnuts. My son (this is our weekend thing) loves it and everyone is so nice to us in the drive through. I've never had an issue with any order until today.When I arrived home and my kids opened the doughnuts, we were given 12 double chocolate, instead of 4 and an assortment of others. No problem, I'll drive back and get the order corrected. Enter Manager Gina (zero stars)I explained to Gina (manager at the counter) that I received 12 double chocolate, and that was not what I had ordered. Gina let me know: that's what they (the drive through) said I ordered. She did not seem to be focused on solving my problem, and I was feeling like she was suggesting this was my or someone else’s mistake. I said ok, but that's not what I ordered and held up the receipt. Gina again told me “they said it was” - not trying to solve my problem. I replied that's not what's on the receipt. Gina then looked at the receipt and began correcting the order.While getting the right doughnuts, Gina began snapping at the drive through staff. Basically complaining that they screwed up and asking "which one told her it was 12 double chocolate?".I was not happy that she was snapping at others and was just trying to blame someone (including me) when all Gina had to do was say "no problem, let me fix that for you."I communicated my disappointment. I told Gina that she needs to work on her customer service. I told her she had first tried to blame the issue on me, and now she was snapping/blaming the staff, and she not once said "sorry about that, let me fix this".Gina was not happy with my feedback. She snapped at me and argued a bit more. I can't believe this was happening. I just wanted to get my order correct. I considered returning the order, but I left letting Gina know “her customer service sucked” and walked to the door.Gina replied "Not as much as you suck".I could not believe it. I asked for the Manager. Gina let me know she was the manager. I asked for the General Manager. Gina let me know she was the General Manager. I asked for the owner. She said he was in NY.I left.When I got home I called to get the contact info of the owner. Gina answered. I communicated my displeasure in her lack of customer service again.Gina said "She was nasty to me because I triggered her with my receipt".Gina said "I was physically aggressive with my receipt, and she was going to get the video tapes to show it." I said yes - get the tapes.I let Gina know that I come in there sometimes weekly (more like a couple times a month though), and this service is not acceptable.Gina let me know she had been there since June and had never seen me. I told her she could look my orders up and see. I guess losing a good customer did not matter to Gina.Going to Dunkin is really something I do regularly with my son. He loves the drive through and everyone (NOT GINA) is so friendly to us.I asked for Gina's last name and she refuse to give that to me. She said Deb the district manager would be in on Tuesday and I could talk to her. I asked for Deb's last name and she refused to give it.Gina then said "She was going through personal stuff and was taking it out elsewhere. She said she was sorry"This was about the worst customer experience I have ever had at any business. I will come talk to Deb (District Manager) on Tuesday as well. At this point I will not do business with Dunkin while Gina remains employed at this location.
Atmosphere: 3
Food: 3
Service: 1
Marty Muise
We get DD 5 times a week. Frequently visit all 5 in Bradenton and the 1 near downtown St. Pete.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pain Au Chocolat
Haylee
Dunkin always tends to be chaotic but the employees are great, friendly, and fast. My only complaint is that sometimes the iced coffee tastes like poison but that's not this location's fault I just think it's a Dunkin thing somehow I am not sure, Lol.. ?
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sausage
Dan Restivo
I just like going to this Dunkin drive-thru because my dog loves them and the pup-cups.
Atmosphere: 5
Food: 4
Service: 5
Al Bendeck
Coffee was good, last couple times it was watery at other locations. Donuts were nice and fresh and soft and lovely. Drive-thru was a little long but the line moved fairly quickly.
Atmosphere: 4
Food: 5
Service: 5
Miguel Angel Tautiva
I just got here at 8:20pm I ask for a doble espresso in the coffee and was cold, it wasn’t even warm and i said no cream and she put cream on it..and I was the only customer on the store
I didn't even have to explain myself fully, Christian was friendly and replaced the drink that I got up north on 63rd. Thank you so much. Really, thank you. ?
Atmosphere: 5
Food: 5
Service: 5
Samantha B.
Disturbed that I was actually handed my drink this way.. it looks like it was somebody else's drink. I ordered a small cold brew and was given half of a drink... definitely will not be going back to this location for the foreseeable future.
Jeanettie B
Would love to visit more but pretty slow service, seemed not much interested in customers and pretty hot in there. Maybe they haven't gotten to learn the Florida trick to cover huge windows with curtains or shade..it would really make a difference I
They charge for flavors. I go to Dunkin’s all over the Tampa Bay Area on a daily basis and this location as well is the other one owned by them on 4th street north are the only ones who charge for flavors. I go to Dunkin because I am not nickel and dined but this owner does charge.
The two ladies working the drive-through on Monday at 8 PM were awesome! This is definitely my go-to place for donuts in St. PeteKid-friendliness: Awesome Customer Service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I frequent this Dunkin often for breakfast and the girls that work there are awesome! I am always in and out the drive thru within 1-2 minutes, the girls are always pleasant, my order is always correct and fresh.
Atmosphere: 5
Food: 5
Service: 5
Coffee and donut Boston cream ❤️
I go to Dunkin on 4th St. once or twice a month with the exact same order 2 muffins, 3 juices, and 12 picked doughnuts. My son (this is our weekend thing) loves it and everyone is so nice to us in the drive through. I've never had an issue with any order until today.When I arrived home and my kids opened the doughnuts, we were given 12 double chocolate, instead of 4 and an assortment of others. No problem, I'll drive back and get the order corrected. Enter Manager Gina (zero stars)I explained to Gina (manager at the counter) that I received 12 double chocolate, and that was not what I had ordered. Gina let me know: that's what they (the drive through) said I ordered. She did not seem to be focused on solving my problem, and I was feeling like she was suggesting this was my or someone else’s mistake. I said ok, but that's not what I ordered and held up the receipt. Gina again told me “they said it was” - not trying to solve my problem. I replied that's not what's on the receipt. Gina then looked at the receipt and began correcting the order.While getting the right doughnuts, Gina began snapping at the drive through staff. Basically complaining that they screwed up and asking "which one told her it was 12 double chocolate?".I was not happy that she was snapping at others and was just trying to blame someone (including me) when all Gina had to do was say "no problem, let me fix that for you."I communicated my disappointment. I told Gina that she needs to work on her customer service. I told her she had first tried to blame the issue on me, and now she was snapping/blaming the staff, and she not once said "sorry about that, let me fix this".Gina was not happy with my feedback. She snapped at me and argued a bit more. I can't believe this was happening. I just wanted to get my order correct. I considered returning the order, but I left letting Gina know “her customer service sucked” and walked to the door.Gina replied "Not as much as you suck".I could not believe it. I asked for the Manager. Gina let me know she was the manager. I asked for the General Manager. Gina let me know she was the General Manager. I asked for the owner. She said he was in NY.I left.When I got home I called to get the contact info of the owner. Gina answered. I communicated my displeasure in her lack of customer service again.Gina said "She was nasty to me because I triggered her with my receipt".Gina said "I was physically aggressive with my receipt, and she was going to get the video tapes to show it." I said yes - get the tapes.I let Gina know that I come in there sometimes weekly (more like a couple times a month though), and this service is not acceptable.Gina let me know she had been there since June and had never seen me. I told her she could look my orders up and see. I guess losing a good customer did not matter to Gina.Going to Dunkin is really something I do regularly with my son. He loves the drive through and everyone (NOT GINA) is so friendly to us.I asked for Gina's last name and she refuse to give that to me. She said Deb the district manager would be in on Tuesday and I could talk to her. I asked for Deb's last name and she refused to give it.Gina then said "She was going through personal stuff and was taking it out elsewhere. She said she was sorry"This was about the worst customer experience I have ever had at any business. I will come talk to Deb (District Manager) on Tuesday as well. At this point I will not do business with Dunkin while Gina remains employed at this location.
Atmosphere: 3
Food: 3
Service: 1
We get DD 5 times a week. Frequently visit all 5 in Bradenton and the 1 near downtown St. Pete.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pain Au Chocolat
Dunkin always tends to be chaotic but the employees are great, friendly, and fast. My only complaint is that sometimes the iced coffee tastes like poison but that's not this location's fault I just think it's a Dunkin thing somehow I am not sure, Lol.. ?
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sausage
I just like going to this Dunkin drive-thru because my dog loves them and the pup-cups.
Atmosphere: 5
Food: 4
Service: 5
Coffee was good, last couple times it was watery at other locations. Donuts were nice and fresh and soft and lovely. Drive-thru was a little long but the line moved fairly quickly.
Atmosphere: 4
Food: 5
Service: 5
I just got here at 8:20pm I ask for a doble espresso in the coffee and was cold, it wasn’t even warm and i said no cream and she put cream on it..and I was the only customer on the store
Restaurantji Recommends
1.50 for oatmilk? You just lost a daily customer.
I didn't even have to explain myself fully, Christian was friendly and replaced the drink that I got up north on 63rd. Thank you so much. Really, thank you. ?
Atmosphere: 5
Food: 5
Service: 5
Disturbed that I was actually handed my drink this way.. it looks like it was somebody else's drink. I ordered a small cold brew and was given half of a drink... definitely will not be going back to this location for the foreseeable future.
Would love to visit more but pretty slow service, seemed not much interested in customers and pretty hot in there. Maybe they haven't gotten to learn the Florida trick to cover huge windows with curtains or shade..it would really make a difference I
Atmosphere: 2
Food: 3
Service: 3
Horrible don’t waste your time 25 mins just for a
Atmosphere: 1
Food: 1
Service: 1