First time here—server was very helpful walking through the numerous options. Custard with mix-ins was a refreshing treat. Hawaiian shaved ice was on par with Maui quality.Only caution is eating outside at picnic tables, insects were very aggressive on biting the legs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Custard
Hakan Hatip
I love the smores and m&m’s toppings. Inside store is great.
Atmosphere: 5
Food: 5
Service: 5
Dan
Thick, rich, heavy frozen custard. Should satisfy the most discriminating ice cream aficionados.
Atmosphere: 4
Food: 5
Service: 5
Brooke Oatis
The shack has such a cool atmosphere and they have AMAZING ice cream! We were here for a long weekend and came here three night in a row. I highly recommend! Also the people working have been super nice. Each night there were different workers and we received the same amazing customer service each night.
Atmosphere: 5
Food: 5
Service: 5
Melissa Walters
Absolutely delicious ice cream! You won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mint Cookies 'N Creme
Bob Eluskie
Excellent service and lots of options.
Atmosphere: 5
Food: 5
Service: 5
Sandro Durrer
Best ice cream shop in the whole world!Service and ice cream top
Sally Archer
Always delicious, happy and upbeat employees. Always a treat to go to the Shack.
Atmosphere: 5
Food: 5
Service: 5
Sarah Brewer
First time visiting this establishment. The ice cream was wonderful, the service was not. The young lady who took our order was put out that I changed my order size. Very curt with my older guest. I paid and stepped back. When called to pick up order she tells me my card didn’t go through so I used a different credit card. After I pulled out my card she said she accidentally made me pay again for someone else’s order. Then couldn’t figure out how to refund me. She had someone else try to help me (who was very nice) but she jumped on the next register to help someone else and couldn’t look at me. I now have to go back tomorrow to get it sorted out. Mistakes happed but could have been handled differently.
Atmosphere: 1
Food: 5
Service: 1
Lane Stevenson
Fluffernutter cookie flavor of the day was very good. Quick service on a Saturday.
First time here—server was very helpful walking through the numerous options. Custard with mix-ins was a refreshing treat. Hawaiian shaved ice was on par with Maui quality.Only caution is eating outside at picnic tables, insects were very aggressive on biting the legs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Custard
I love the smores and m&m’s toppings. Inside store is great.
Atmosphere: 5
Food: 5
Service: 5
Thick, rich, heavy frozen custard. Should satisfy the most discriminating ice cream aficionados.
Atmosphere: 4
Food: 5
Service: 5
The shack has such a cool atmosphere and they have AMAZING ice cream! We were here for a long weekend and came here three night in a row. I highly recommend! Also the people working have been super nice. Each night there were different workers and we received the same amazing customer service each night.
Atmosphere: 5
Food: 5
Service: 5
Absolutely delicious ice cream! You won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mint Cookies 'N Creme
Excellent service and lots of options.
Atmosphere: 5
Food: 5
Service: 5
Best ice cream shop in the whole world!Service and ice cream top
Always delicious, happy and upbeat employees. Always a treat to go to the Shack.
Atmosphere: 5
Food: 5
Service: 5
First time visiting this establishment. The ice cream was wonderful, the service was not. The young lady who took our order was put out that I changed my order size. Very curt with my older guest. I paid and stepped back. When called to pick up order she tells me my card didn’t go through so I used a different credit card. After I pulled out my card she said she accidentally made me pay again for someone else’s order. Then couldn’t figure out how to refund me. She had someone else try to help me (who was very nice) but she jumped on the next register to help someone else and couldn’t look at me. I now have to go back tomorrow to get it sorted out. Mistakes happed but could have been handled differently.
Atmosphere: 1
Food: 5
Service: 1
Fluffernutter cookie flavor of the day was very good. Quick service on a Saturday.
Restaurantji Recommends
I love this place! Everything is great and the service is
Atmosphere: 5
Food: 5
Service: 5
This place was amazing they were really nice and had great ice
Atmosphere: 5
Food: 5
Service: 5
Best custard on the island I will definitely come here
Atmosphere: 5
Food: 5
Service: 5
Amazing custard, great customer service. Highly recommended! We will definitely be back!
Delightful staff. Best ice cream that I have had in the region. A must stop on Sanibel, especially after or during a bike ride!
Atmosphere: 5
Food: 5
Service: 5