I ordered 2 Meat Lover's® Melts in the amount of 25.02, and tipped 20%. The delivery never made it and was out for delivery for over an hour, so after I realized they were not coming, I cancelled the order because I had to head to Missouri, and they charged me but never returned my money. After talking to dispatch and the store, they told me they got busy. I have switched to Dominoes after all this mess. They wont return my calls, or my money, and sent a message to corporate who said they contacted the store to call me, and still have not reached out almost 2 weeks later. Obviously they don't care about the customer, or their missed delivery.
Caitlyn Seeger
THERE IS NO PIZZA HUT
Atmosphere: 1
Food: 1
Service: 1
Keely S.
We ordered food at 7:55 pm and did not get our food until after 9:30 pm additionally, the food we received was not what we ordered, after being told that it would be 35 minutes. Nobody at the store answered the phone. Absolutely horrendous service. Do not order from this location.
Art C.
A good option Tonight, we ordered a large pizza for carryout to satisfy our granddaughter, half with pepperoni and half just cheese. She liked it. I like pizza with more toppings, but having my slices covered with pepperoni was ok. I initially tried to order online. They show a variety of specialty things and it took me a minute to figure out how to just order a basic pizza. What I didn't figure out was getting past a problem adding the pizza to the cart. I gave up and just drove over. When I arrived, there were two employees talking with each other and they ignored me, but someone in the back spoke up and said someone would be with me. A nice lady came around and took my order and my money, and I took off to pick up something from Walmart. When I returned my pizza was ready. I headed home, this is strictly a takeout / delivery operation. It was a good option and it all disappeared.
fer a. razera
I work here but we closed rn
D 94
I called to place an order and they said they were closed. Guess they have no desire to stay in business.
Patricia L.
got seriously ill from either the pizza with meat or chicken wings we are not sure
Michele S.
Very rude staff and management on duty today. Very sad how they treat their loyal customers!!! The manager I spoke to tonight was incredibly unhelpful and arrogant!! He even had the nerve to hang up the phone on me!
Joshua Miller
The staff was incredibly friendly, and I’m sure they were ready to be done for the night as it was around 1045PM when I ordered, but the breadsticks were hard as a rock and useless to eat. Nothing against the crew, just wished they would have realized it. Nothing you can do about it when you get home and realize it, it’s not worth the drive back.
Lottie L.
Pizza is good taste good typical Pizza Hut . Dinner box was hot , fresh and delicious! Service was ok. Parking is good.
I love Pizza Hut. I came in and was given a coupon pamphlet by the owner. He told me they will honor those coupons all the time (a lunch deal in particular) that I am welcome to use whenever and no coupon is required. I said great! But every time I come here I have to haggle with whoever is at the counter that the owner told me they are supposed to honor it anytime, and they tell me they need the coupon until finally they let me. I wish I wouldn't have to do this every time I come otherwise I love the pizza here.
Mike Patterson
Crapy service they take forever just to try to get your address over the phone Problem my order would even come out right ater Do not recommend you order Pizza Hut Why say location in Venice is phone apart now because I can't make no money cause I can't get people's orders right Sarasota occasion socks tail Proud without other ones doers while
Emily D.
Ordered extra sauce and garlic crust, got neither. Hardly any toppings on the pizza. Only ordered Pizza Hut because of a good deal on app yet their app isn't that great and the pizza is just okay. Our P'Zone was over cooked which I actually liked but others may not. Just not as satisfied here as I am when I order pizza from other places.
Art H.
After 1.5 hours tonight still no pizza....I call and it's been dispatched. At two + hours I call back and I'm told they cancelled my order and they'll REIMBURSE MY CARD IN 3 - 5 DAYS. They said the driver knocked and no one answered, only problem with their scenario was I'd been sitting out front for the last hour and a half and I wasn't sleeping.
I ordered 2 Meat Lover's® Melts in the amount of 25.02, and tipped 20%. The delivery never made it and was out for delivery for over an hour, so after I realized they were not coming, I cancelled the order because I had to head to Missouri, and they charged me but never returned my money. After talking to dispatch and the store, they told me they got busy. I have switched to Dominoes after all this mess. They wont return my calls, or my money, and sent a message to corporate who said they contacted the store to call me, and still have not reached out almost 2 weeks later. Obviously they don't care about the customer, or their missed delivery.
THERE IS NO PIZZA HUT
Atmosphere: 1
Food: 1
Service: 1
We ordered food at 7:55 pm and did not get our food until after 9:30 pm additionally, the food we received was not what we ordered, after being told that it would be 35 minutes. Nobody at the store answered the phone. Absolutely horrendous service. Do not order from this location.
A good option Tonight, we ordered a large pizza for carryout to satisfy our granddaughter, half with pepperoni and half just cheese. She liked it. I like pizza with more toppings, but having my slices covered with pepperoni was ok. I initially tried to order online. They show a variety of specialty things and it took me a minute to figure out how to just order a basic pizza. What I didn't figure out was getting past a problem adding the pizza to the cart. I gave up and just drove over. When I arrived, there were two employees talking with each other and they ignored me, but someone in the back spoke up and said someone would be with me. A nice lady came around and took my order and my money, and I took off to pick up something from Walmart. When I returned my pizza was ready. I headed home, this is strictly a takeout / delivery operation. It was a good option and it all disappeared.
I work here but we closed rn
I called to place an order and they said they were closed. Guess they have no desire to stay in business.
got seriously ill from either the pizza with meat or chicken wings we are not sure
Very rude staff and management on duty today. Very sad how they treat their loyal customers!!! The manager I spoke to tonight was incredibly unhelpful and arrogant!! He even had the nerve to hang up the phone on me!
The staff was incredibly friendly, and I’m sure they were ready to be done for the night as it was around 1045PM when I ordered, but the breadsticks were hard as a rock and useless to eat. Nothing against the crew, just wished they would have realized it. Nothing you can do about it when you get home and realize it, it’s not worth the drive back.
Pizza is good taste good typical Pizza Hut . Dinner box was hot , fresh and delicious! Service was ok. Parking is good.
Restaurantji Recommends
Delicious , hot and fresh!
I love Pizza Hut. I came in and was given a coupon pamphlet by the owner. He told me they will honor those coupons all the time (a lunch deal in particular) that I am welcome to use whenever and no coupon is required. I said great! But every time I come here I have to haggle with whoever is at the counter that the owner told me they are supposed to honor it anytime, and they tell me they need the coupon until finally they let me. I wish I wouldn't have to do this every time I come otherwise I love the pizza here.
Crapy service they take forever just to try to get your address over the phone Problem my order would even come out right ater Do not recommend you order Pizza Hut Why say location in Venice is phone apart now because I can't make no money cause I can't get people's orders right Sarasota occasion socks tail Proud without other ones doers while
Ordered extra sauce and garlic crust, got neither. Hardly any toppings on the pizza. Only ordered Pizza Hut because of a good deal on app yet their app isn't that great and the pizza is just okay. Our P'Zone was over cooked which I actually liked but others may not. Just not as satisfied here as I am when I order pizza from other places.
After 1.5 hours tonight still no pizza....I call and it's been dispatched. At two + hours I call back and I'm told they cancelled my order and they'll REIMBURSE MY CARD IN 3 - 5 DAYS. They said the driver knocked and no one answered, only problem with their scenario was I'd been sitting out front for the last hour and a half and I wasn't sleeping.