This BK has a very bad customer services, there are 5 staffs, but only 1 is working, the other 4 are chit chatting, laughing.... My brother in law and i are trying to place an order by the self check out screen, we have paper coupon and perk account, we didn't know how it work, we asked for help, the staff with red dyeing braided hairs answer us in a very rude way: "Press the paper coupon button, you must be first time here" . There are not the paper coupon button after login perk account, she didn't even come to look and continue chitchatting, we had to manage ourself. Then they mess up the order twice because of forcusing in chitchatting. I suggest the company retraining these employees to make this restaurant better. Self check out machine is to give staffs more time to work on food, not for them to chat and dont care the customers
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: French Toast Sticks, Flame Grilled Beef
Anthony Catoggio
Staff all moving slowly looked dirty and unkempt. Really did NOT want them to touch or serve my food. Short older manager was little to no help with her staff. No zesty sauce. Bag of food was handed to me like a garbage bag. Serve also forgot my small drink. Food was cold. I will not eat here ever again.
Atmosphere: 1
Food: 1
Service: 1
Paisley N
Today the staff was on point . My food was nice and hot . They made my whopper with cheese they why I liked it. It was nice and hot and my fries was on point. Keep up the good work team.
Atmosphere: 5
Food: 5
Service: 5
John Harrie
Job will doneKid-friendliness: Great crew
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Javare Harris
Love the customer serviceKid-friendliness: Very friendly
Atmosphere: 5
Food: 5
Service: 5
priscilla martinez
Food was great and great customer serviceKid-friendliness: The young lady asked to use my phone for a Survey
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets
Randell Jaquez
Don’t even waste your time with this place. Employees yelling at each other inside. Sat in drive through for almost 30 minutes for two whopper jrs. Place is a
Atmosphere: 1
Food: 1
Service: 1
Tommy Turner
Satin worst general manager BK ever had here she needs to be
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Impossible Whopper
Jeffrey Johnson
Pulled up and waited at drive through for 10 mins just to order. Ordered two big kings (suppose to be 6$) and a large drink. Expected to pay around 10$. Woman told me it was 19$. No wonder why this place is always empty. The burgers were cold, and tasted like stale bread.
yolanda bell
The service was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Chicken Sandwich, Whopper
I loved the food and serviceKid-friendliness: The guy and the girl was amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Whopper
Monique Williams
Great team and staffKid-friendliness: The young lady was so nice and made sure I had my food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
MrMojoRising909
They don't even answer the drive thru in the mornings. Most depressing atmosphere ever. Every employee hates their job and they make it your problem.
Atmosphere: 1
Food: 1
Service: 1
jay bee
Clean; decent service today but the triple angus burger taste like and I quote my friend who ate it This burger is disgusting; it taste like they got the unións straight out the ground. And the meat was wet on one side and the other was like 6 day old burnt.
Atmosphere: 5
Food: 1
Service: 5
Frank Rodriguez
Food was EXTREMELY stale and customer service was EXTREMELY Poor...It was as if we were an inconvenience!!!
This BK has a very bad customer services, there are 5 staffs, but only 1 is working, the other 4 are chit chatting, laughing.... My brother in law and i are trying to place an order by the self check out screen, we have paper coupon and perk account, we didn't know how it work, we asked for help, the staff with red dyeing braided hairs answer us in a very rude way: "Press the paper coupon button, you must be first time here" . There are not the paper coupon button after login perk account, she didn't even come to look and continue chitchatting, we had to manage ourself. Then they mess up the order twice because of forcusing in chitchatting. I suggest the company retraining these employees to make this restaurant better. Self check out machine is to give staffs more time to work on food, not for them to chat and dont care the customers
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: French Toast Sticks, Flame Grilled Beef
Staff all moving slowly looked dirty and unkempt. Really did NOT want them to touch or serve my food. Short older manager was little to no help with her staff. No zesty sauce. Bag of food was handed to me like a garbage bag. Serve also forgot my small drink. Food was cold. I will not eat here ever again.
Atmosphere: 1
Food: 1
Service: 1
Today the staff was on point . My food was nice and hot . They made my whopper with cheese they why I liked it. It was nice and hot and my fries was on point. Keep up the good work team.
Atmosphere: 5
Food: 5
Service: 5
Job will doneKid-friendliness: Great crew
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Love the customer serviceKid-friendliness: Very friendly
Atmosphere: 5
Food: 5
Service: 5
Food was great and great customer serviceKid-friendliness: The young lady asked to use my phone for a Survey
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets
Don’t even waste your time with this place. Employees yelling at each other inside. Sat in drive through for almost 30 minutes for two whopper jrs. Place is a
Atmosphere: 1
Food: 1
Service: 1
Satin worst general manager BK ever had here she needs to be
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Impossible Whopper
Pulled up and waited at drive through for 10 mins just to order. Ordered two big kings (suppose to be 6$) and a large drink. Expected to pay around 10$. Woman told me it was 19$. No wonder why this place is always empty. The burgers were cold, and tasted like stale bread.
The service was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Chicken Sandwich, Whopper
Restaurantji Recommends
I loved the food and serviceKid-friendliness: The guy and the girl was amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Whopper
Great team and staffKid-friendliness: The young lady was so nice and made sure I had my food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
They don't even answer the drive thru in the mornings. Most depressing atmosphere ever. Every employee hates their job and they make it your problem.
Atmosphere: 1
Food: 1
Service: 1
Clean; decent service today but the triple angus burger taste like and I quote my friend who ate it This burger is disgusting; it taste like they got the unións straight out the ground. And the meat was wet on one side and the other was like 6 day old burnt.
Atmosphere: 5
Food: 1
Service: 5
Food was EXTREMELY stale and customer service was EXTREMELY Poor...It was as if we were an inconvenience!!!
Atmosphere: 1
Food: 1
Service: 1