Poor customer Service! I was in the drive thru for about 15 min. Patiently waiting. I pulled around to the front to walk in and the door was locked. An employee or manager walked up didn't acknowledge me and unlocked the door locked the door back up in front of me as I was asking if they were closed. Mind you it's 630 by now and they supposedly open at 5:30. The service at this location is continously a negative star rating for me. Save yourself the stress and go to another location! I would give a negative star rating if it was possible
Atmosphere: 1
Food: 1
Service: 1
Maritza Herrera
I don't know what you want to read, but in my opinion they should have more jobs according to the volume of customers they receive, they don't give me the order as I asked for it and it also took them half an hour to give my order which was not good and it wasn't just to I saw many dissatisfied customers with the service
Atmosphere: 2
Food: 2
Service: 2
Luis Armando
I get to do an order, I tell one of the two girls that if I can order, they tell me to wait for me, I go to the bathroom and when I come back, she still doesn't attend to me and I see her checking messages on her phone, I had to go because I didn't have time for that terrible service.
Service: 1
Christopher Micheal
saddened this is the second time i have been all new staff kinda immature. once they did not have change for $100 and another time they disnt have change for a $50 really $10 drinks plus more per
Atmosphere: 2
Food: 3
Service: 3
April Alvarez
I will pass 2-3 Starbucks just to get to this 1. The energy and they welcome in coming and going. They get you in and out. You all are doing a wonderful job. I'm in the nursing field and when I come in they ask what my name and get to my order. You all are awesome. Keep up the good work!! ????????
Mario at the register was super sweet and accommodating. I’ve had a rough day with the kids and this man was very caring and compassionate. I appreciate the hospitality on a hard day. I made sure to ask for his name so I could mention him. Thanks Mario!
Erick Rivera
Nice place to get coffee and sandwich, very peaceful.
Atmosphere: 5
Food: 4
Service: 5
Alexandra Dayton
This is a great location! The partners are so friendly and the service is speedy. Love coming for my morning coffee to this location, it’s so pleasant! And they pour my espresso proper every time!Vegetarian options: Yes vegetarian sandwichesParking: Easy lots of parkingKid-friendliness: Kids welcomedWheelchair accessibility: Yes easily
Atmosphere: 5
Food: 5
Service: 5
Tawny
Every thing was really clean staff were
Atmosphere: 5
Food: 5
Service: 5
Andy Marchion
Could one place possibly be any slower? It was a rhetorical question. Apparently it's too hard to find good help these days. I have literally been waiting in line for 40 minutes for a COFFEE. Who ever is the manager of this place should be fired.
Recommended dishes: Caramel Ribbon Crunch with Java Chips
Expesially Expresso
They closed for renovation Sadie they were going to be open I think the eleventh the first time, then they said the nineteenth. I go there on the nineteenth and now they say Friday maybe. They’re taking half the seating away and it looks like they are putting uncomfortable chairs in. I think they’re tired of having costumers. Dunkin opened on time and closed later.
Atmosphere: 1
Service: 4
Recommended dishes: Caramel Ribbon Crunch with Java Chips
William Ball
This used to be the best Starbucks I’ve been to. The service is still great except that now nobody will stay working for the new manager so it’s almost always new employees so now only sometimes my coffee is right. But mostly I liked knowing everybody. And she took ask the hood furniture out from in front of the place. It was cool. But I knew things were going to go wrong when I saw her reinterviewing the good employees. Nobody needs that. It’s sad. If the previous manager was transferred I’d like to know where.
Atmosphere: 1
Food: 3
Service: 4
M S
This drive through is ridiculously slow. It’s been slow for a good 4 months now. The staff is rude to say the least. Cove road slams the window in your face after handing you your items and doesn’t ask if you need napkins or straw. They roll eyes or have an attitude if you do ask for one, I don’t get it you work at a place that sells mainly drinks SO OFFER A STRAW! It’s not coming out of your pockets, you guys order straws for a reason. I get not giving straws if you’re limited that day or not giving out extras, but come on have some customer service and offer.
Food: 2
Service: 1
Eddy C.
Half hour waiting for coffee, people tired of waiting in line , not coming back. Happens every time I go to this location.
Poor customer Service! I was in the drive thru for about 15 min. Patiently waiting. I pulled around to the front to walk in and the door was locked. An employee or manager walked up didn't acknowledge me and unlocked the door locked the door back up in front of me as I was asking if they were closed. Mind you it's 630 by now and they supposedly open at 5:30. The service at this location is continously a negative star rating for me. Save yourself the stress and go to another location! I would give a negative star rating if it was possible
Atmosphere: 1
Food: 1
Service: 1
I don't know what you want to read, but in my opinion they should have more jobs according to the volume of customers they receive, they don't give me the order as I asked for it and it also took them half an hour to give my order which was not good and it wasn't just to I saw many dissatisfied customers with the service
Atmosphere: 2
Food: 2
Service: 2
I get to do an order, I tell one of the two girls that if I can order, they tell me to wait for me, I go to the bathroom and when I come back, she still doesn't attend to me and I see her checking messages on her phone, I had to go because I didn't have time for that terrible service.
Service: 1
saddened this is the second time i have been all new staff kinda immature. once they did not have change for $100 and another time they disnt have change for a $50 really $10 drinks plus more per
Atmosphere: 2
Food: 3
Service: 3
I will pass 2-3 Starbucks just to get to this 1. The energy and they welcome in coming and going. They get you in and out. You all are doing a wonderful job. I'm in the nursing field and when I come in they ask what my name and get to my order. You all are awesome. Keep up the good work!! ????????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Cookie, Turkey Bacon Cheddar & Egg White Sandwich, Strawberry, Butter Croissant, Iced Lemon Loaf, Chicken Maple Butter & Egg Sandwich, Bacon & Gruyère Egg Bites, Ham & Swiss Croissant
Mario at the register was super sweet and accommodating. I’ve had a rough day with the kids and this man was very caring and compassionate. I appreciate the hospitality on a hard day. I made sure to ask for his name so I could mention him. Thanks Mario!
Nice place to get coffee and sandwich, very peaceful.
Atmosphere: 5
Food: 4
Service: 5
This is a great location! The partners are so friendly and the service is speedy. Love coming for my morning coffee to this location, it’s so pleasant! And they pour my espresso proper every time!Vegetarian options: Yes vegetarian sandwichesParking: Easy lots of parkingKid-friendliness: Kids welcomedWheelchair accessibility: Yes easily
Atmosphere: 5
Food: 5
Service: 5
Every thing was really clean staff were
Atmosphere: 5
Food: 5
Service: 5
Could one place possibly be any slower? It was a rhetorical question. Apparently it's too hard to find good help these days. I have literally been waiting in line for 40 minutes for a COFFEE. Who ever is the manager of this place should be fired.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Love love it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Ribbon Crunch with Java Chips
They closed for renovation Sadie they were going to be open I think the eleventh the first time, then they said the nineteenth. I go there on the nineteenth and now they say Friday maybe. They’re taking half the seating away and it looks like they are putting uncomfortable chairs in. I think they’re tired of having costumers. Dunkin opened on time and closed later.
Atmosphere: 1
Service: 4
Recommended dishes: Caramel Ribbon Crunch with Java Chips
This used to be the best Starbucks I’ve been to. The service is still great except that now nobody will stay working for the new manager so it’s almost always new employees so now only sometimes my coffee is right. But mostly I liked knowing everybody. And she took ask the hood furniture out from in front of the place. It was cool. But I knew things were going to go wrong when I saw her reinterviewing the good employees. Nobody needs that. It’s sad. If the previous manager was transferred I’d like to know where.
Atmosphere: 1
Food: 3
Service: 4
This drive through is ridiculously slow. It’s been slow for a good 4 months now. The staff is rude to say the least. Cove road slams the window in your face after handing you your items and doesn’t ask if you need napkins or straw. They roll eyes or have an attitude if you do ask for one, I don’t get it you work at a place that sells mainly drinks SO OFFER A STRAW! It’s not coming out of your pockets, you guys order straws for a reason. I get not giving straws if you’re limited that day or not giving out extras, but come on have some customer service and offer.
Food: 2
Service: 1
Half hour waiting for coffee, people tired of waiting in line , not coming back. Happens every time I go to this location.