Pollo Tropical

17084 Collins Ave, Sunny Isles Beach
(305) 948-7229

Recent Reviews

Veronica V Guerrero

This food is delicious, they maintain the flavor and attention.

Atmosphere: 5

Food: 5

Service: 5

Lero Kowalskii (Loalskii)

Great food, ordered a couple of times. But what's the point in choosing sauce while ordering, if you are not gonna put them anyway. First time they put at least one. Today there was no sauce at all. Number of order was 26407988272283648. Put sausec as separate items in menu perhaps?

Food: 5

Service: 3

Fernando Cometto

If you want to eat fast and cheap, this is the place...

Atmosphere: 3

Food: 4

Service: 3

Eytan Magen

Much better than expectations

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quarter Chicken

The Anointed One

When I first entered this location, I was excited. I ordered my food and waited. The cashier was polite, but the wait was long. The workers mainly attended to online orders and the drive-thru (the drive-thru wasn't even busy, and they received only two online orders), meaning they were slow. The vast majority of the workers only speak Spanish, which made it difficult to get some sauces. When I saw my order, I couldn't wait to eat it. However, as soon as I finished eating, my stomach started hurting. The pain would diffuse and come back; it even worsened to the point where I could barely stand. Even more than an hour later, I still felt pain and discomfort. I genuinely wouldn't come back here. I've eaten at dozens of restaurants and other locations several times, and I've never experienced this. The food looked good but wasn't good after all.

Atmosphere: 1

Food: 2

Service: 3

Simonese Whyte

I love the rice and beans.. the roasted chicken. I enjoy the menu they offer, it's mostly, what I consider, on the healthier side of the fast food eating and it's filling.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chicken Bowl

Blue heaven F (Blue heaven)

I ordered a family meal with rice and beans .No beans it was more a soup. SmhI called to speak to speak to someone but good luck if they answer the phone !

Atmosphere: 4

Food: 1

Service: 1

Mauricio Cardenas

Short manager with 0 knowledge of what his doing, the skinny black Cuban gentleman cutting the chicken eating in front of me while I try to order this is crazy do they get food handlerClass at all? Do they really know what customer service is ?

Atmosphere: 1

Food: 1

Service: 1

Oleg The Russian Bear

Everything was good. Thank you guys & girls?

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Coconut Shrimp - With Rice & Beans, Chicken Bowl

Mayra Borza

Excellent place and the staff's attention is fantastic. Super respectful and helpful. The service is very fast, the food is delivered in perfect condition immediately. The dishes are very abundant and tasty. I repeated several times during my stay.

Atmosphere: 5

Food: 5

Service: 5

Ignacio Cetrangolo

Just gonna leave this photo right here… what is that?!

Atmosphere: 1

Food: 1

Service: 1

Nolimit Buzz

Myrlande always provides the best service possible, she deserves a raise. Everyday I come in and she brightens my day and even remembers my order!

Atmosphere: 5

Food: 5

Service: 5

Christopher Rotondo

Gerson Lis gave me the best experience and service upon my first very pollo tropical visit. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Yasmin Del Socorro Quintero mendoza

Thank you Pollo Tropical at Collings. Wow, what service and what a great flavor that chicken had like no other. The yucca bites are the best! The churrasco had a flavor like nowhere else. I love the price. Lindira very professional and smiling. I'll be back at this time since they are open until 12am. I return with my family to celebrate. Thank you!

Atmosphere: 5

Food: 5

Service: 5

M G

Ordered two fajitwraps that weren't tasty.

Atmosphere: 2

Food: 2

Service: 2

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