Your employee, Ayelen, was very friendly. Along with her excellent service, she assured me and my family received our food quickly!
Service: 5
Salome P.
the food isn't the best and it's kind of pricey. it's a mall so it loud a and not very good. service is ok but food sucks for the price
Julliana H.
You need to get a he guava mango while they still have it, and make sure to get it spicy (chamoey/tajin)
Johnny M
mom's favorite?
Janique G
The worst service ever!!! I work in the mall and I told them to add the discount, but I guess the guy didn’t know how to so he didn’t when he told me that he did. After getting my receipt, I asked if they could add the mall discount and they just looked at each other and said they wouldn’t because “they would have to go through a whole process”. So, instead they tried to give me 25 cents back, after I bought 2 pretzels and a lemonade. Now the pretzels they had out looked dry, so I told them that I would wait the 5-10 minutes for the fresh pretzels and when I got them they were also burnt. This place is very unprofessional and lazy, don’t even waste your time here. Might as well go to the other pretzel place in the mall.
Google user
The worst service ever!!! I work in the mall and I told them to add the discount, but I guess the guy didn’t know how to so he didn’t when he told me that he did. After getting my receipt, I asked if they could add the mall discount and they just looked at each other and said they wouldn’t because “they would have to go through a whole process”. So, instead they tried to give me 25 cents back, after I bought 2 pretzels and a lemonade. Now the pretzels they had out looked dry, so I told them that I would wait the 5-10 minutes for the fresh pretzels and when I got them they were also burnt. This place is very unprofessional and lazy, don’t even waste your time here. Might as well go to the other pretzel place in the mall.
Fer B
Just loved it!!
reimundo Frometa
Be very careful, I passed the card and he told me that the transaction was not carried out, I passed another one and it happened well, they concluded they charged me double
Arpita G.
Pretzels are my favorite shopping snack and Wetzel's never disappoints. The service was excellent, the guy was so nice and even gave us frozen lemonade samples while we waited. We got the regular pretzel bits and they were packed to the top. Easily shared between 2-3 people! Warm and buttery. Definitely a win.
Albert B.
Pretzels were tasty but the service was lacking. The young lady who helped us couldn't really answer a simple question about a fresh batch of pretzels that came out. They were shiny and we were asking what was on the pretzels and she kept saying they were plain pretzels...it wasn't until we asked what made the pretzels shiny that she answered they butter them.
Your employee, Ayelen, was very friendly. Along with her excellent service, she assured me and my family received our food quickly!
Service: 5
the food isn't the best and it's kind of pricey. it's a mall so it loud a and not very good. service is ok but food sucks for the price
You need to get a he guava mango while they still have it, and make sure to get it spicy (chamoey/tajin)
mom's favorite?
The worst service ever!!! I work in the mall and I told them to add the discount, but I guess the guy didn’t know how to so he didn’t when he told me that he did. After getting my receipt, I asked if they could add the mall discount and they just looked at each other and said they wouldn’t because “they would have to go through a whole process”. So, instead they tried to give me 25 cents back, after I bought 2 pretzels and a lemonade. Now the pretzels they had out looked dry, so I told them that I would wait the 5-10 minutes for the fresh pretzels and when I got them they were also burnt. This place is very unprofessional and lazy, don’t even waste your time here. Might as well go to the other pretzel place in the mall.
The worst service ever!!! I work in the mall and I told them to add the discount, but I guess the guy didn’t know how to so he didn’t when he told me that he did. After getting my receipt, I asked if they could add the mall discount and they just looked at each other and said they wouldn’t because “they would have to go through a whole process”. So, instead they tried to give me 25 cents back, after I bought 2 pretzels and a lemonade. Now the pretzels they had out looked dry, so I told them that I would wait the 5-10 minutes for the fresh pretzels and when I got them they were also burnt. This place is very unprofessional and lazy, don’t even waste your time here. Might as well go to the other pretzel place in the mall.
Just loved it!!
Be very careful, I passed the card and he told me that the transaction was not carried out, I passed another one and it happened well, they concluded they charged me double
Pretzels are my favorite shopping snack and Wetzel's never disappoints. The service was excellent, the guy was so nice and even gave us frozen lemonade samples while we waited. We got the regular pretzel bits and they were packed to the top. Easily shared between 2-3 people! Warm and buttery. Definitely a win.
Pretzels were tasty but the service was lacking. The young lady who helped us couldn't really answer a simple question about a fresh batch of pretzels that came out. They were shiny and we were asking what was on the pretzels and she kept saying they were plain pretzels...it wasn't until we asked what made the pretzels shiny that she answered they butter them.
Restaurantji Recommends
Part of the pretzel was soggy. I didnt order a drink...I was totally caught off guard!
We loved and got addicted to Wetzel's Pretzels while staying in the United States. Those pretzels were just great!
Your employee Zeiny is very rude and clearly not prepared to give decent customer service.
Those cinnamon bites are damn addicting.
Pretzels are amazing!!