Owner if you're reading this can you tell your employees to stop shorting and shaking the smoothies! Love this place I just don't like when they shake it before handing it to me to hide how its missing a little at the top.
Mrs Williams
The cashier Kaleese was VERY RUDE AND UNPROFESSIONAL! She literally threw my drink at me, she made my order wrong and she made my experience horrible. I will never go back
Blautism Education Davis
My husband and I frequent the Northe Monroe location at least 5 out ofn7 days a week. Tonight, we placed an order before they closed and raced over to the location as we knew they were closing 9pm our order was going to be ready at 8:44 so after paying on the app we went to the window as to not disturb the employees closing. The attitude that I received at the window was awful!!!!! If my husband (who is in Law Enforcement) was not with me... I would have asked for a refund. The young lady came to the window. Told me... next time stop to the intercom... slammed the window went to retrieve our items and bought them back. As a Mother and African American woman it was the lack of curiosity from this young African American young lady. Race is not the factor, but I say it so if is not confused with any other employee that may have been there.I rarely write bad reviews, because most times I just blow it off. However, we spend a great deal of money in your business and we thought you should know.
Papa S.
Terrible customer service, was willing to pay double to create my own smoothie and was told cooperate does not allow this. Contacted corporate and told otherwise
Helena Lilith
Smoothie was good. Wasn't big on the worker's customer service.
Patricia Jackson
I frequent the Smoothie King off of Tennessee and get the same thing everytime. I tried this location on my way to work and decided to put my quarters to use. Went through the drive thru—-There were 3 African American girls (which makes it worse) working and I could hear the one helping me laughing the whole time as she’s counting my money. The total came out to 10.75 I gave her 11 in quarters. She gave me a penny back. I sat there for a sec thinking whether I should say something and I decided to. Another girl came to the window and I politely let her know I believe I was given the wrong change. She with a slight attitude asked for the penny back. She came back with the quarter and I said thank you …..she said nothing to me.I felt like it was a crime that I had used my quarters. I thank God I’m in a great financial state because imagine if I wasn’t. I want to encourage these young ladies to be careful with how they handle customers.
Grace P.
Do NOT interrupt the employees collecting their hourly wage. They are too busy to deal with the likes of YOU, the consumer. The corporate recipe smoothies are great but don't bother going here because the employees just don't have education/motivation to deal with you. They're not even cleaning just annoyed customers show up at all. Every. Single. Time. Two starts for the smoothie zero for everything els. No thanks.
Misha Fowler
Service is always very fast and accurate
Ghost
You people that work here are slow as hell
MPAC obs
Everything!! The smoothies and food are excellent!!! Arthur is phenomenal!!!
My favorite place to charge up with a smoothie! Always fast and delicious
Aubrey
Best smoothie king location in town! They just taste better here and idk if it’s the ingredients or the employees, but they are rockstars!
Joshua Guest
North monroe smoothie king is awesome! Arthur, Olivia, and Amber are amazing!
Isaiah Scott
Fantastic staff. Amazing smoothies. Clean environment. These guys go above and beyond, striving for excellence every single time. They’ve made me a dedicated customer of the Smoothie Kingdom.
Ryan M
Extremely clean Smoothie King! Yes, I did take a photo of the bathroom because of how clean it was.They are also fast and efficient!
Owner if you're reading this can you tell your employees to stop shorting and shaking the smoothies! Love this place I just don't like when they shake it before handing it to me to hide how its missing a little at the top.
The cashier Kaleese was VERY RUDE AND UNPROFESSIONAL! She literally threw my drink at me, she made my order wrong and she made my experience horrible. I will never go back
My husband and I frequent the Northe Monroe location at least 5 out ofn7 days a week. Tonight, we placed an order before they closed and raced over to the location as we knew they were closing 9pm our order was going to be ready at 8:44 so after paying on the app we went to the window as to not disturb the employees closing. The attitude that I received at the window was awful!!!!! If my husband (who is in Law Enforcement) was not with me... I would have asked for a refund. The young lady came to the window. Told me... next time stop to the intercom... slammed the window went to retrieve our items and bought them back. As a Mother and African American woman it was the lack of curiosity from this young African American young lady. Race is not the factor, but I say it so if is not confused with any other employee that may have been there.I rarely write bad reviews, because most times I just blow it off. However, we spend a great deal of money in your business and we thought you should know.
Terrible customer service, was willing to pay double to create my own smoothie and was told cooperate does not allow this. Contacted corporate and told otherwise
Smoothie was good. Wasn't big on the worker's customer service.
I frequent the Smoothie King off of Tennessee and get the same thing everytime. I tried this location on my way to work and decided to put my quarters to use. Went through the drive thru—-There were 3 African American girls (which makes it worse) working and I could hear the one helping me laughing the whole time as she’s counting my money. The total came out to 10.75 I gave her 11 in quarters. She gave me a penny back. I sat there for a sec thinking whether I should say something and I decided to. Another girl came to the window and I politely let her know I believe I was given the wrong change. She with a slight attitude asked for the penny back. She came back with the quarter and I said thank you …..she said nothing to me.I felt like it was a crime that I had used my quarters. I thank God I’m in a great financial state because imagine if I wasn’t. I want to encourage these young ladies to be careful with how they handle customers.
Do NOT interrupt the employees collecting their hourly wage. They are too busy to deal with the likes of YOU, the consumer. The corporate recipe smoothies are great but don't bother going here because the employees just don't have education/motivation to deal with you. They're not even cleaning just annoyed customers show up at all. Every. Single. Time. Two starts for the smoothie zero for everything els. No thanks.
Service is always very fast and accurate
You people that work here are slow as hell
Everything!! The smoothies and food are excellent!!! Arthur is phenomenal!!!
Restaurantji Recommends
My favorite place to charge up with a smoothie! Always fast and delicious
Best smoothie king location in town! They just taste better here and idk if it’s the ingredients or the employees, but they are rockstars!
North monroe smoothie king is awesome! Arthur, Olivia, and Amber are amazing!
Fantastic staff. Amazing smoothies. Clean environment. These guys go above and beyond, striving for excellence every single time. They’ve made me a dedicated customer of the Smoothie Kingdom.
Extremely clean Smoothie King! Yes, I did take a photo of the bathroom because of how clean it was.They are also fast and efficient!