Baskin-Robbins

13510 Cypress Glen Ln, Tampa
(813) 972-4481

Recent Reviews

Chris Reed

Avoid at all costs. At least at night. Incompetent and rude. They will walk away to have a conversation with friends. They even told 2 customers in the drive thru to go to another Dunkin where they had more and more options.

Atmosphere: 1

Food: 1

Service: 1

601jodys

This place sucks it's only open for the am rush after that it sucks no donuts no nothing and some how my reviews get deleted

Daniel Sines

Milkshake was more like whipped chocolate milk not cold at all it

Brooke M.

I went through the drive thru and asked for a scoop of ice cream... the lady in the speaker explained that their ice cream machine was broken... but doesn't baskin robins scoop their ice cream? Regardless horrible service and would never return.

Josh Balogh

Worst service ever! Rude behavior, slow, lobby was filthy, even the ice cream was really soft. I do not recommend this place. The company needs to retrain the employees.

Nichole O.

If I could give zero stars I would... walked over from the hotel next door to get an ice cream and the door was locked. We were told to go through the drive thru. Very unprofessional and rude.

Michael Colucci

No ice cream

Robert Rider

Said it was open till 10, went at 9 and already closed. Said they were short staffed and were cleaning. I think they are just lazy and didn't want to work.

robyn aronna

They don’t even have the “flavor of the month” although it’s on their website. I have never been able to order what they advertise. It seems as though this franchise owner cannot buy the inventory.

Galen Rydzik

No chocolate peanut butter ice cream available. I was asked to leave at 8:30 when the hours say 10 on the store and on maps. I wouldn't have gotten anything if I knew it was closing, and these hours were not made clear.

erika López

No syropes and no almonds

Christina Figueroa

I wish there was another BR on this side of town. Every time I come to this place I end up throwing out what I ordered. Coffee and ice cream you really can’t mess up but their food ?This is the semiconductor time in 2 wks I’ve ordered the tomato pesto grilled cheese. It’s supposed to be how, if it’s made fresh which it shld be made to order, or at the very least warm. I waisted 15 min for a cold grilled cheese and that ended up not even having tomatoes ??‍♀️ I won’t come here again. I’ll drive further to get what I want made right and have my ice cream day with my kid elsewhere. Smh

Aidan G.

If I could give this place zero stars I would. The assistant manager is very rude and would not give me her name. I noticed she is constantly bullying her employees and blaming employees for things missing which to me, is not the kind of behavior someone should have as an assistant manager. Do better.

Tiffany Gourdon

Thought I'd get my 31% off since today's March 31 and they clearly had a sign posted yet they didn't honor it. Additionally, no rainbow sherbet an option. And they did not put the caramel in our cappuccino drink

Janell Gonzalez

App says they close at 10. Got there at 9:15 and they were closed.

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