I went through the drive through earlier today at around 4:30-5:00 pm and i wish i would have gotten the employees name as our service was absolutely terrible. i was greeted in the drive through and asked if i could look at the menu for just a second. all i got back was silence on the other end which felt rude but i figured maybe she was just busy. then, i politely asked if i could ask a question. the employee very rudely said “give me a minute and i’ll take your order.” at this point i was annoyed. i waited a couple minutes and finally she took my order, but was very snappy, didn’t listen very well so kept getting it wrong, and then rudely told me my total and that was it. when i got to the window, i was not greeted in any way, and when the coffees were finally ready, she held them out of the window at me without saying two words to me. i had no clue she was there staring at me rudely until my boyfriend told me to turn around bc she was staring at me with her hand out the window. She forcefully handed me the drinks, and then immediately slammed the window shut and LOCKING it. i was appalled at the customer service and i hope this employee can be reprimanded appropriately. i have always made a point to be kind to fast food workers since i remember how frustrating the job can be, but there was no excuse for this kind of behavior.Apart from this, the coffees were made well.
Atmosphere: 1
Food: 5
Service: 1
Walt Miller
If you want hot bacon and hash browns this is one of the places that actually will cook it while you wait and it doesn't take very long
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Donuts
Bob Bardel
Awesome donuts & wide selection. Good prices too. $1.30 ea. Krispy Creme at Walmart is $2.00 ea. & not quite as good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Alonzohernan Perez
Regular
Adriana Zambrano
I went with my 10 year old daughter who speaks perfect English but like any girl her tone of voice is low. The annoying girl who attends with glasses and blonde, the treatment was very bad. In view of that, I tried with my bad English to ask her for the donuts that we hurt and she sighed. a report because he did not speak to him in English, making very bad gestures, I immediately left the store telling him that his face was terrible…. I will never shop there again. That girl's service is terrible. She treated my daughter very badly, potentially putting the Dunkin chain in serious trouble. She was simply racist towards the Hispanic community! So if you don't know English don't even go there because they will make you feel like garbage The Shop this ubicación: 11302 n dale Mabry hwy Tampa fl
Service: 1
Clay Fox
Looking to start the day with a cold brew and avocado toast ? Look no further !
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Bacon Egg and Cheese, Iced Latte, Egg and Cheese, Breakfast Sandwich, Toasted
Matthew Gillie
Absolutely a great crew dunking donuts and 7-11 cashier is extremely nice.
Atmosphere: 5
Food: 5
Service: 5
Avery C.
i never write reviews but the service was terrible. forgot half my order and when they supposedly "gave me the rest" i was still missing items. terrible attitudes from all the staff and the food tasted like crap. don't go here.
Jeff L.
If you don't speak Spanish they won't acknowledge you at all. If I could give it zero starts I would. Drink was good but donuts were served like they were mangled by a dog. No hello no have a good day nada baby nada. I'll go back to Starbucks.
Daniela Castro
God awful wait time in the drive through. Three cars, the lady in front of me ordered an iced coffee.I placed an online order for pickup and I’ve been waiting for 22 minutes and it doesn’t look like I’m getting my order anytime soon
Maybe the staff was having a rough morning. I placed my order at the drive through. I received my breakfast order but was not given or asked for my receipt. When I checked my order I noticed they gave me the wrong order. I went in and asked for a refund and was not given a full refund without my receipt. I had a similar situation at Mc Donald’s. DD you just lost a customer.
Atmosphere: 1
Food: 1
Service: 1
Hilda Masso
I placed an order on the app, I get to the location the employee was nowhere to be found , I greet her when she comes in she doesn't say anything and then I get my drink and it was missing the whipped cream, caramel and drizzle, I guess I was bothering her so I just left at that point it just wasn't worth it.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Iced Latte
Val O.
Horrible and incompetent people if you don't understand a simple donut then you shouldn't work there I order the same thing everyday and get something different everyday this place needs to be shut down or get new workers and management does this look like a chocolate donut ?
Sash Iagulli
This Morning at 6 am I stopped by (went through the Drive Thru) I ordered three dozen assorted donuts and 50 assorted munchkins! I just wanted to thank the team this morning. I drive out of my way to come to this dunkin because the team is SO nice, so friendly every time I do this… which is like once a month! Thank you guys for all that you do. I am buying for my team at First Watch in Westshore and we really appreciate you guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Naomi Naomi
I had a coupon for a free coffee, the manager didn't gave me the coffee because I didn't have the app but I showed him the coupon.
I went through the drive through earlier today at around 4:30-5:00 pm and i wish i would have gotten the employees name as our service was absolutely terrible. i was greeted in the drive through and asked if i could look at the menu for just a second. all i got back was silence on the other end which felt rude but i figured maybe she was just busy. then, i politely asked if i could ask a question. the employee very rudely said “give me a minute and i’ll take your order.” at this point i was annoyed. i waited a couple minutes and finally she took my order, but was very snappy, didn’t listen very well so kept getting it wrong, and then rudely told me my total and that was it. when i got to the window, i was not greeted in any way, and when the coffees were finally ready, she held them out of the window at me without saying two words to me. i had no clue she was there staring at me rudely until my boyfriend told me to turn around bc she was staring at me with her hand out the window. She forcefully handed me the drinks, and then immediately slammed the window shut and LOCKING it. i was appalled at the customer service and i hope this employee can be reprimanded appropriately. i have always made a point to be kind to fast food workers since i remember how frustrating the job can be, but there was no excuse for this kind of behavior.Apart from this, the coffees were made well.
Atmosphere: 1
Food: 5
Service: 1
If you want hot bacon and hash browns this is one of the places that actually will cook it while you wait and it doesn't take very long
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Donuts
Awesome donuts & wide selection. Good prices too. $1.30 ea. Krispy Creme at Walmart is $2.00 ea. & not quite as good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Regular
I went with my 10 year old daughter who speaks perfect English but like any girl her tone of voice is low. The annoying girl who attends with glasses and blonde, the treatment was very bad. In view of that, I tried with my bad English to ask her for the donuts that we hurt and she sighed. a report because he did not speak to him in English, making very bad gestures, I immediately left the store telling him that his face was terrible…. I will never shop there again. That girl's service is terrible. She treated my daughter very badly, potentially putting the Dunkin chain in serious trouble. She was simply racist towards the Hispanic community! So if you don't know English don't even go there because they will make you feel like garbage The Shop this ubicación: 11302 n dale Mabry hwy Tampa fl
Service: 1
Looking to start the day with a cold brew and avocado toast ? Look no further !
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Bacon Egg and Cheese, Iced Latte, Egg and Cheese, Breakfast Sandwich, Toasted
Absolutely a great crew dunking donuts and 7-11 cashier is extremely nice.
Atmosphere: 5
Food: 5
Service: 5
i never write reviews but the service was terrible. forgot half my order and when they supposedly "gave me the rest" i was still missing items. terrible attitudes from all the staff and the food tasted like crap. don't go here.
If you don't speak Spanish they won't acknowledge you at all. If I could give it zero starts I would. Drink was good but donuts were served like they were mangled by a dog. No hello no have a good day nada baby nada. I'll go back to Starbucks.
God awful wait time in the drive through. Three cars, the lady in front of me ordered an iced coffee.I placed an online order for pickup and I’ve been waiting for 22 minutes and it doesn’t look like I’m getting my order anytime soon
Food: 1
Service: 1
Restaurantji Recommends
Maybe the staff was having a rough morning. I placed my order at the drive through. I received my breakfast order but was not given or asked for my receipt. When I checked my order I noticed they gave me the wrong order. I went in and asked for a refund and was not given a full refund without my receipt. I had a similar situation at Mc Donald’s. DD you just lost a customer.
Atmosphere: 1
Food: 1
Service: 1
I placed an order on the app, I get to the location the employee was nowhere to be found , I greet her when she comes in she doesn't say anything and then I get my drink and it was missing the whipped cream, caramel and drizzle, I guess I was bothering her so I just left at that point it just wasn't worth it.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Iced Latte
Horrible and incompetent people if you don't understand a simple donut then you shouldn't work there I order the same thing everyday and get something different everyday this place needs to be shut down or get new workers and management does this look like a chocolate donut ?
This Morning at 6 am I stopped by (went through the Drive Thru) I ordered three dozen assorted donuts and 50 assorted munchkins! I just wanted to thank the team this morning. I drive out of my way to come to this dunkin because the team is SO nice, so friendly every time I do this… which is like once a month! Thank you guys for all that you do. I am buying for my team at First Watch in Westshore and we really appreciate you guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I had a coupon for a free coffee, the manager didn't gave me the coffee because I didn't have the app but I showed him the coupon.
Atmosphere: 4
Food: 2
Service: 1