The slowest and dirtiest McDonald's I've gone to. The tables were not clean. And the employees are rude.
Rafael Vazquez
I recently placed an order through DoorDash for a sausage, egg, and cheese breakfast from my local McDonald's on the morning of Sunday, April 21st(5am). Understanding the fast pace of the morning rush, I immediately called the store seconds after placing my order to request a small but important detail for me – to have my egg scrambled instead of the standard preparation.After waiting a few minutes on the line, a staff member answered and informed me that my order had already been picked up, which was surprising and incorrect as I hadn't yet received any notification from DoorDash about my driver being en route to McDonald's. This turned out to be a blatant misinformation, as it took another 15 minutes before I was notified that my driver was actually on their way to pick up my order.Given this mix-up, I held on to a slim hope that perhaps the confusion might lead to closer attention to my special request. Unfortunately, this was not the case. Upon receiving my order, I discovered that my request for a scrambled egg had been overlooked, and I was presented with the regular preparation.While I understand that the breakfast rush can be a hectic time, clear communication and attention to customer requests are crucial for a positive experience. This incident was disappointing, not only because my simple request was not fulfilled but also due to the misleading information provided by the staff. I hope this feedback will be taken into consideration to improve service and communication in the future.
Ashley Izquierdo
I cannot understand why you guys charge so much for food when the food is never fresh anymore. Can definitely tell that these restaurants are no longer owned by Caspers company.
Atmosphere: 1
Food: 1
Service: 1
Zach Toohey
Fries were legit colder than outside.. it is currently 61F.
Atmosphere: 3
Food: 1
Service: 2
Timothy Wright
Was given the wrong order at the window. I checked before pulled away and informed them it was wrong. They told me to pull forward so they could remake it. The order they brought me was the exact same bag with the wrong order that I returned. Had to leave so I could get back to work, so still never got the right order. This has happened several times at this location. No one here cares at all.
Milagros Morell
Everything is delicious?
Atmosphere: 5
Food: 5
Service: 5
Fastfoodreviewer
Constantly being charged for items here without getting refunded. It's theft. This chain needs to be investigated by corporate asap.
Atmosphere: 1
Food: 1
Service: 1
Eggsbacon&freedom
This restaurant chain is committing fraud. Charging for items not received or given. Not updating store information so that way the McDonald's app can display items not available or out of stock. This store has never tried to refund me and actually went as far as saying that they are unable to refund items purchased through the app even if it's the stores fault for not turning off the items available to be purchased. 20+ dollars at a minimum this place has robbed off me. I have submitted a corporate complaint, and I have submitted a police report, and a FTC investigation request to have them dig DEEP into McDonald's cooperation because of the behavior displayed at this store, and the negligence of their online ordering practices. I should be able to pick up ALL my food in the drive thru if I was charged for it. If not I should be issued an immediate refund! My next step is to go to my states business license department and file a complaint against the business license mc Donald's corp has with my state. I'm going to bundle it all up then issue a charge back on my card and provide said documentation. Theft is theft. If I don't get my money back, I'm coming after criminal charges on this franchise holder. This food is too damn expensive to be robbing people for what they paid for!
Atmosphere: 1
Food: 1
Service: 1
Claudio Pompilio
EN: This is one of the slowest restaurants I've visited several times. The staff doesn't like to attend to the front desk. They prefer to serve the drive-thru customers rather than those dining in the restaurant.ENG: This is one of the slowest restaurants I have visited on several occasions.The staff does not like to serve at the desk.They prefer to serve DRIVE TRUE rather than those who eat in the restaurant.
Atmosphere: 3
Food: 4
Service: 2
Jesus Perez
It is the closest McDonald's to me, which is why I go and both my wife and I never get the complete order nor do they add any accessories.
NEVER NO MATTER WHERE WE GO THEY GET OUR ORDER WRONG.
A Sanchez
This place sucks. Everytime they get something wrong with my order. I only go back because it's closest to my house
Yeni Hernandez
Good experience, speed and
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sándwich
Marilda Chavez
Placed an order online and arrived to pick up at around d 12:45am. Online it says the store is open 24 hours and it says the information was verified seven days ago. When I got there the staff was outside smoking and joking and asked about picking up an order I was told they close at 2am but they were leaving now. I asked about getting a refund and was told they couldn’t help me. I ended up driving to a different one and ordering and paying again. I see now there are many negative reviews on this location. The owner or corporate might want to get involved in the operations of this store. Your employees are a reflection of you and McDonald’s brand/corporation as a whole.
Atmosphere: 1
Food: 1
Service: 1
Nicholas Weir
Workers extremely rude. Also, you literally had ONE job.
The slowest and dirtiest McDonald's I've gone to. The tables were not clean. And the employees are rude.
I recently placed an order through DoorDash for a sausage, egg, and cheese breakfast from my local McDonald's on the morning of Sunday, April 21st(5am). Understanding the fast pace of the morning rush, I immediately called the store seconds after placing my order to request a small but important detail for me – to have my egg scrambled instead of the standard preparation.After waiting a few minutes on the line, a staff member answered and informed me that my order had already been picked up, which was surprising and incorrect as I hadn't yet received any notification from DoorDash about my driver being en route to McDonald's. This turned out to be a blatant misinformation, as it took another 15 minutes before I was notified that my driver was actually on their way to pick up my order.Given this mix-up, I held on to a slim hope that perhaps the confusion might lead to closer attention to my special request. Unfortunately, this was not the case. Upon receiving my order, I discovered that my request for a scrambled egg had been overlooked, and I was presented with the regular preparation.While I understand that the breakfast rush can be a hectic time, clear communication and attention to customer requests are crucial for a positive experience. This incident was disappointing, not only because my simple request was not fulfilled but also due to the misleading information provided by the staff. I hope this feedback will be taken into consideration to improve service and communication in the future.
I cannot understand why you guys charge so much for food when the food is never fresh anymore. Can definitely tell that these restaurants are no longer owned by Caspers company.
Atmosphere: 1
Food: 1
Service: 1
Fries were legit colder than outside.. it is currently 61F.
Atmosphere: 3
Food: 1
Service: 2
Was given the wrong order at the window. I checked before pulled away and informed them it was wrong. They told me to pull forward so they could remake it. The order they brought me was the exact same bag with the wrong order that I returned. Had to leave so I could get back to work, so still never got the right order. This has happened several times at this location. No one here cares at all.
Everything is delicious?
Atmosphere: 5
Food: 5
Service: 5
Constantly being charged for items here without getting refunded. It's theft. This chain needs to be investigated by corporate asap.
Atmosphere: 1
Food: 1
Service: 1
This restaurant chain is committing fraud. Charging for items not received or given. Not updating store information so that way the McDonald's app can display items not available or out of stock. This store has never tried to refund me and actually went as far as saying that they are unable to refund items purchased through the app even if it's the stores fault for not turning off the items available to be purchased. 20+ dollars at a minimum this place has robbed off me. I have submitted a corporate complaint, and I have submitted a police report, and a FTC investigation request to have them dig DEEP into McDonald's cooperation because of the behavior displayed at this store, and the negligence of their online ordering practices. I should be able to pick up ALL my food in the drive thru if I was charged for it. If not I should be issued an immediate refund! My next step is to go to my states business license department and file a complaint against the business license mc Donald's corp has with my state. I'm going to bundle it all up then issue a charge back on my card and provide said documentation. Theft is theft. If I don't get my money back, I'm coming after criminal charges on this franchise holder. This food is too damn expensive to be robbing people for what they paid for!
Atmosphere: 1
Food: 1
Service: 1
EN: This is one of the slowest restaurants I've visited several times. The staff doesn't like to attend to the front desk. They prefer to serve the drive-thru customers rather than those dining in the restaurant.ENG: This is one of the slowest restaurants I have visited on several occasions.The staff does not like to serve at the desk.They prefer to serve DRIVE TRUE rather than those who eat in the restaurant.
Atmosphere: 3
Food: 4
Service: 2
It is the closest McDonald's to me, which is why I go and both my wife and I never get the complete order nor do they add any accessories.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
NEVER NO MATTER WHERE WE GO THEY GET OUR ORDER WRONG.
This place sucks. Everytime they get something wrong with my order. I only go back because it's closest to my house
Good experience, speed and
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sándwich
Placed an order online and arrived to pick up at around d 12:45am. Online it says the store is open 24 hours and it says the information was verified seven days ago. When I got there the staff was outside smoking and joking and asked about picking up an order I was told they close at 2am but they were leaving now. I asked about getting a refund and was told they couldn’t help me. I ended up driving to a different one and ordering and paying again. I see now there are many negative reviews on this location. The owner or corporate might want to get involved in the operations of this store. Your employees are a reflection of you and McDonald’s brand/corporation as a whole.
Atmosphere: 1
Food: 1
Service: 1
Workers extremely rude. Also, you literally had ONE job.
Atmosphere: 1
Food: 1
Service: 1