Place order online to avoid lines. NEVER READY. ONLY DROP ORDER WHEN I ARRIVE AND ASK FOR IT. 30 min later sucks not very good timing here and no free stuff to make up for lack of service not good plan to be here a while!!!!!!! 2nd time and late….. sad
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Fried Chicken Dinner
Sultan Albinali
Bad staff, they confuse my order and give the order to other customer. The staff didn’t help us.
Atmosphere: 1
Service: 1
Troy Smith
I recently moved to the area and have been hesitant to eat at this location because of the poor reviews. However I took a shoot at 8:30pm On a Monday. The food was fantastic. Hot and delicious! Paired with good service with a smile. I will be back. Thanks for the good southern meal. Shrimp and chicken combo with mashed potatoes yum!!!
Atmosphere: 5
Food: 5
Service: 5
Joseph Tony Stafford
I don’t understand how almost every time I order from here I don’t get what I ordered. I plainly ordered a 3 piece and only got 2 .
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Fried Chicken Dinner
dmitriy kaluta
Walked in at 9:52pm they said "they ain't got nothing to sell."The website said it closes at 10pm. And they confirmed they close at 10But at 9:52 all the food was packed up and divided up umungs them selves (the 5 employees that are still there.) And was so annoyed at me for wanting to purchase food during regular business hours.If I was the store manager I would know exactly why the store is struggling.
Service: 1
Catrina Zanotto
The server gave me incorrect pricing information, which resulted in less food and a completely unacceptable mix. Normally, this location is fast, accurate, and friendly. I ordered a 12 piece meal. She said it was cheaper to get just the 12 piece and 2 sides. I asked for 2 large potatoes. I got 1 large and 1 small. No biscuits, which I realized after I paid. Lesson learned. Don't trust the information a new employee gives you. And definitely verify that a 12 piece means 3 breasts, 3 wings, 3 legs, and 3 thighs. I got 1 breast, 1 thigh, 4 drumsticks, and 6 wings.
Food: 4
Service: 3
Hilda Taborda
The food is good, but the presentation and customer service are very bad, they treat people as if they were asking and not buying. I do not recommend
Atmosphere: 4
Food: 4
Service: 1
anthony capello
Absolutely the worst experience I've had I GET it's Christmas but this worker was so pathetic and sad she had no social skills and or an ounce of kindness. We spent 36$ for her to fill my mac n cheese half way. Tha. Charge us for ONE sauce after 36$??? Nah count your days this is B.S. I'll be back only to get my refund I know that much
Scott Albright
I went in to order and while I was still ordering another employee was filling my order. It was ready before I paid for it. Not sure who she is be she did an awesome job. Best service from Popeyes. And I have been to several.
MS MEME - MRS DONNA - MS CORLIYAHthese are the names that management needs to thank and give credit to. The kitchen staff did an awesome job of making tasty food too but I didn’t get to interact with them.The ladies at the register were all nice, helpful, 10/10 fantastic customer serviceThank you!
Atmosphere: 5
Food: 5
Service: 5
Lisa saullo
Cashier that took my order was so rude! I said hello she said nothing to me. I waited for her to hello. It’s like this every time we go there. Walked away with my food with unhappy.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Fried Chicken
Bink Meister
Came to this Popeyes cuz even though there is one closer to the house on US1, this Popeyes used to have the better quality chicken. I say used to, but not anymore. And they can't even count to 12, like in a 12 piece family meal. Got home to find we got 11 pieces. And to top it all off, 5 of the 12 pieces are wings... what a bargain! Not!Update 11/27/23: Dropped in here again after doc appt, cuz it's right down the road. Someone need to smack me in the head for being so stupid!Ordered 8 piece family meal, got 9. Bargain? Not! 3 breasts, 1 thigh, 5 wings!Are you kidding me people! What happened to 2 drumsticks and another thigh!??!Unless you like being ripped off, stay away! That goes double for me!!
Samantha Williams
Two raw chicken sandwiches. Over 20 minutes waiting while there was only one worker back there because the manager had all the employees sitting in the dining room for a very long meeting while guests obviously waited and waited for orders.
Food: 1
Service: 1
Stephanie Ochoa
Took forever just to take my order . I was literally in the middle of ordering and the employee stops taking it and goes to fill other orders or prep food or whatever in the middle of taking my order . Very rude !Once I ordered i got food quickly but it was not what I ordered . And was the tiniest chicken thigh I’ve ever seen.
Thanks for the 1/3rd full coleslaw lol
Atmosphere: 5
Food: 1
Service: 5
Place order online to avoid lines. NEVER READY. ONLY DROP ORDER WHEN I ARRIVE AND ASK FOR IT. 30 min later sucks not very good timing here and no free stuff to make up for lack of service not good plan to be here a while!!!!!!! 2nd time and late….. sad
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Fried Chicken Dinner
Bad staff, they confuse my order and give the order to other customer. The staff didn’t help us.
Atmosphere: 1
Service: 1
I recently moved to the area and have been hesitant to eat at this location because of the poor reviews. However I took a shoot at 8:30pm On a Monday. The food was fantastic. Hot and delicious! Paired with good service with a smile. I will be back. Thanks for the good southern meal. Shrimp and chicken combo with mashed potatoes yum!!!
Atmosphere: 5
Food: 5
Service: 5
I don’t understand how almost every time I order from here I don’t get what I ordered. I plainly ordered a 3 piece and only got 2 .
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Fried Chicken Dinner
Walked in at 9:52pm they said "they ain't got nothing to sell."The website said it closes at 10pm. And they confirmed they close at 10But at 9:52 all the food was packed up and divided up umungs them selves (the 5 employees that are still there.) And was so annoyed at me for wanting to purchase food during regular business hours.If I was the store manager I would know exactly why the store is struggling.
Service: 1
The server gave me incorrect pricing information, which resulted in less food and a completely unacceptable mix. Normally, this location is fast, accurate, and friendly. I ordered a 12 piece meal. She said it was cheaper to get just the 12 piece and 2 sides. I asked for 2 large potatoes. I got 1 large and 1 small. No biscuits, which I realized after I paid. Lesson learned. Don't trust the information a new employee gives you. And definitely verify that a 12 piece means 3 breasts, 3 wings, 3 legs, and 3 thighs. I got 1 breast, 1 thigh, 4 drumsticks, and 6 wings.
Food: 4
Service: 3
The food is good, but the presentation and customer service are very bad, they treat people as if they were asking and not buying. I do not recommend
Atmosphere: 4
Food: 4
Service: 1
Absolutely the worst experience I've had I GET it's Christmas but this worker was so pathetic and sad she had no social skills and or an ounce of kindness. We spent 36$ for her to fill my mac n cheese half way. Tha. Charge us for ONE sauce after 36$??? Nah count your days this is B.S. I'll be back only to get my refund I know that much
I went in to order and while I was still ordering another employee was filling my order. It was ready before I paid for it. Not sure who she is be she did an awesome job. Best service from Popeyes. And I have been to several.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
MS MEME - MRS DONNA - MS CORLIYAHthese are the names that management needs to thank and give credit to. The kitchen staff did an awesome job of making tasty food too but I didn’t get to interact with them.The ladies at the register were all nice, helpful, 10/10 fantastic customer serviceThank you!
Atmosphere: 5
Food: 5
Service: 5
Cashier that took my order was so rude! I said hello she said nothing to me. I waited for her to hello. It’s like this every time we go there. Walked away with my food with unhappy.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Fried Chicken
Came to this Popeyes cuz even though there is one closer to the house on US1, this Popeyes used to have the better quality chicken. I say used to, but not anymore. And they can't even count to 12, like in a 12 piece family meal. Got home to find we got 11 pieces. And to top it all off, 5 of the 12 pieces are wings... what a bargain! Not!Update 11/27/23: Dropped in here again after doc appt, cuz it's right down the road. Someone need to smack me in the head for being so stupid!Ordered 8 piece family meal, got 9. Bargain? Not! 3 breasts, 1 thigh, 5 wings!Are you kidding me people! What happened to 2 drumsticks and another thigh!??!Unless you like being ripped off, stay away! That goes double for me!!
Two raw chicken sandwiches. Over 20 minutes waiting while there was only one worker back there because the manager had all the employees sitting in the dining room for a very long meeting while guests obviously waited and waited for orders.
Food: 1
Service: 1
Took forever just to take my order . I was literally in the middle of ordering and the employee stops taking it and goes to fill other orders or prep food or whatever in the middle of taking my order . Very rude !Once I ordered i got food quickly but it was not what I ordered . And was the tiniest chicken thigh I’ve ever seen.
Atmosphere: 2
Food: 3
Service: 1