A horrible experience. Cashier very rude with no manners. coffe not at the known dunking donuts quality, tasted like hot water, left it untouched, no reimbursement offered. My money was stolen at this location !!!!
Atmosphere: 1
Food: 1
Service: 1
Alexis Angelina Tedesco
9am and they only had 4 different kinds of donuts… chocolate icing ( with or without sprinkles ) strawberry & glazed donuts. Being an adult I don’t always want sprinkles and icing on my donuts… other locations have a HUGE variety this store/location just doesn’t hit the mark and needs to do better or you will continue to not receive services from your local donut lover.
Atmosphere: 3
Food: 2
Service: 4
Amina Imran
Busy, but online order is ready on time.Friendly
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hash Browns
Takeout: Yes
Daniel Albarenga
The ladies who serve do it in a very bad way. They are unfriendly and refuse to speak Spanish, having heard them talking to each other. Terrible attention, a shame.
Atmosphere: 1
Food: 5
Service: 1
Natalia Fano
Every time I go there is someone complaining about their order. Today they charged me the wrong amount, and when I asked for the receipt, the lady didn't want to give it to me. I took it out of the machine and saw that I was charged for a drink I didn't order. Another lady came because I was saying that something wasn't right. They started to communicate in a foreign language. I told them that the amount was wrong and she said, "The person before didn't pay so I didn't charge you for the donut". I told them it wasn't my fault and that the total was way more. I asked for a manager which came and started talking with the other 2 in the same language, she was also rude and said it was a mistake. Never apologized, just game me the difference back because she wouldn't void the transaction. They never clean the tables and they lock the bathrooms and tell the customers to use the bathrooms next door (another business). Shame on these employees and however is running this business.
Atmosphere: 1
Food: 1
Service: 1
Irina Eckert
Verify the prices. The prices on the display is not what you are being charged.
lisbeydi m.
The worse place ever. Drink is disgusting. Attention is not politely. Not going to this location again.
Jose Arriaga
It is a regular Dunkin store and have great service!
Atmosphere: 5
Food: 5
Service: 5
Stefanie A.
If I could give this place a zero I would they have horrible service and the manager is downright rude. I had a similar experience here about a yr ago but thought surely they have changed! NOPE! They have a zero customer service skills!
This location is always out of items, the morning manager has a horrible attitude and poor customer service. What kind of example is she displaying for the rest of the staff. I asked for the corporate number and she got rude again plus hung up the phone in my face. Refused to give her name everytime I asked.
Nat Chawanpob
The employees at this restaurant are disgusting, Asked a question and got yelled at, never eating at this restaurant again. Employees need to be taught a lesson on how to talk to customers. Couldn't understand a word they were saying.
George Cruz
Ujjwala can’t take orders right after my wife told her twice she wanted the Turtle signature Latt. Pay 2nd time because they didn’t want to corrected the order. Never again
Karen tennant
I went there for coffee on my way to work. The plaza is nice.
Atmosphere: 5
Service: 5
Recommended dishes: Iced Macchiato, Donuts
Melissa Marks
After today, I will never step foot inside of this Dunkin' Donuts store ever again. By far the most disgusting and unprofessional store I've been to.The manager of this store is extremely nasty and unprofessional. When I asked for a refund on my coffee, after the young man made it incorrectly, she refused to give me a refund.She didn't apologize for the mistake and was very inconsiderate. As a result, I have filed a complaint with corporate about the store manager and this particular store. They will never get a dime from me again.
Closed before 6pm
A horrible experience. Cashier very rude with no manners. coffe not at the known dunking donuts quality, tasted like hot water, left it untouched, no reimbursement offered. My money was stolen at this location !!!!
Atmosphere: 1
Food: 1
Service: 1
9am and they only had 4 different kinds of donuts… chocolate icing ( with or without sprinkles ) strawberry & glazed donuts. Being an adult I don’t always want sprinkles and icing on my donuts… other locations have a HUGE variety this store/location just doesn’t hit the mark and needs to do better or you will continue to not receive services from your local donut lover.
Atmosphere: 3
Food: 2
Service: 4
Busy, but online order is ready on time.Friendly
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hash Browns Takeout: Yes
The ladies who serve do it in a very bad way. They are unfriendly and refuse to speak Spanish, having heard them talking to each other. Terrible attention, a shame.
Atmosphere: 1
Food: 5
Service: 1
Every time I go there is someone complaining about their order. Today they charged me the wrong amount, and when I asked for the receipt, the lady didn't want to give it to me. I took it out of the machine and saw that I was charged for a drink I didn't order. Another lady came because I was saying that something wasn't right. They started to communicate in a foreign language. I told them that the amount was wrong and she said, "The person before didn't pay so I didn't charge you for the donut". I told them it wasn't my fault and that the total was way more. I asked for a manager which came and started talking with the other 2 in the same language, she was also rude and said it was a mistake. Never apologized, just game me the difference back because she wouldn't void the transaction. They never clean the tables and they lock the bathrooms and tell the customers to use the bathrooms next door (another business). Shame on these employees and however is running this business.
Atmosphere: 1
Food: 1
Service: 1
Verify the prices. The prices on the display is not what you are being charged.
The worse place ever. Drink is disgusting. Attention is not politely. Not going to this location again.
It is a regular Dunkin store and have great service!
Atmosphere: 5
Food: 5
Service: 5
If I could give this place a zero I would they have horrible service and the manager is downright rude. I had a similar experience here about a yr ago but thought surely they have changed! NOPE! They have a zero customer service skills!
Restaurantji Recommends
This location is always out of items, the morning manager has a horrible attitude and poor customer service. What kind of example is she displaying for the rest of the staff. I asked for the corporate number and she got rude again plus hung up the phone in my face. Refused to give her name everytime I asked.
The employees at this restaurant are disgusting, Asked a question and got yelled at, never eating at this restaurant again. Employees need to be taught a lesson on how to talk to customers. Couldn't understand a word they were saying.
Ujjwala can’t take orders right after my wife told her twice she wanted the Turtle signature Latt. Pay 2nd time because they didn’t want to corrected the order. Never again
I went there for coffee on my way to work. The plaza is nice.
Atmosphere: 5
Service: 5
Recommended dishes: Iced Macchiato, Donuts
After today, I will never step foot inside of this Dunkin' Donuts store ever again. By far the most disgusting and unprofessional store I've been to.The manager of this store is extremely nasty and unprofessional. When I asked for a refund on my coffee, after the young man made it incorrectly, she refused to give me a refund.She didn't apologize for the mistake and was very inconsiderate. As a result, I have filed a complaint with corporate about the store manager and this particular store. They will never get a dime from me again.
Atmosphere: 1
Food: 1
Service: 1