The service here is awful. Not worth it. They speak to people with 0 manners. They embarrass my children who were in towels and they assumed they were soaking wet.This is not our first time with a horrible experience here. There are better local places with a more positive experience, after all, I am getting a scoop of ice cream lol
Jessenia G.
This ice cream shop has so much personality! They have a hot pink vibe. Cute merchandise, candy and fun themed purses inside (like taco purse and watermelon purse). It brought back so much nostalgia and distraction while we waited for service. The servers were very friendly. I settled on carrot cake and I think run raisin. The carrot cake was STELLAR! It had massive chunks of carrot cake. If I were local I'd visit more than my doctor would like. Kudos to the ice cream creators and design team here. It's awesome!
Oliver A.
It's good gulp gulp gulp icecream. This is my smile after eating it. Yummy says my tummy. I love icecream! Yaaaaaaaaaaaayyyyyyyyyy!
Susan L.
Super cute decor. They serve ice cream and a really big candy selection. The staff was friendly.
Robert G.
Kitchen articles with the F word plastered all over them are on display in the children's toys section. don't bring your young kids in there unless you want them to learn the F word at three years old.
Raymond Gonzalez
My wife and was waiting in line to check out and the cashier decided to help other people who walked in after us. She just wanted to check out with a bag of candy and after checking out the people that were in front of us, she decided to walk away and help the people that walked in after we were already in line waiting to check out. Overall annoying experience.
Atmosphere: 1
Food: 3
Service: 1
Raymond G.
My wife and was waiting in line to check out and the cashier decided to help other people who walked in after us. She just wanted to check out with a bag of candy and after checking out the people that were in front of us, she decided to walk away and help the people that walked in after we were already in line waiting to check out. Overall annoying experience.
Ilaria Tagariello
This place is amazing and staff members are well trained and always ready to deliver a great customer service. It’s a perfect place to taste one of the top ice cream in the Country, and they have such great assortment of candy apples and chocolates. I love visiting Sloan’s with family and my kids are always happy to browse all their toys .. adults as well!!Dietary restrictions: I love their vegan flavors , very tasty and naturalKid-friendliness: Great staff always available to help families, big variety of toys selections and stuffed animalsWheelchair accessibility: Enough space to go around and large bathroom
Went in to purchase ice cream and there was a black male and white lady screaming at a couple trying to walk in 6 minutes before closing. They need to fire these two nasty humans rather being nice human beings. I also threw my ice cream away because the black male didn’t use gloves and touched the top of my ice cram and refused to change it
Atmosphere: 1
Food: 1
Service: 1
Zaytoven Zaytoven
I walked in at 10:59 with my 2 years old daughter. She wanted to grab an ice cream for her. Soon as I walked in they said we are closed you must leave, you can’t walk in and they kicked my out. They saw my daughter crying for an ice cream and still refused to serve me. I had to drag my daughter out the store. Smh.
This store is supposed to cater to children and the amount of explicit material in your store is appalling. I was there with 6 children and was mortified. DO NOT RECOMMEND AT ALL
Daisy S.
Ice cream was delicious and the out of the box decorations def changes the experience. I also appreciate its location and all the funky shop items available for purchase. I will certainly visit again!
Christine
If Willy Wonka had an ice cream shop this would be it. What an atmosphere ?, and the ice cream is just delicious!! ? A must visit when you’re downtown. Not just an ice cream parlor, it’s an experience. Enjoy!
The service here is awful. Not worth it. They speak to people with 0 manners. They embarrass my children who were in towels and they assumed they were soaking wet.This is not our first time with a horrible experience here. There are better local places with a more positive experience, after all, I am getting a scoop of ice cream lol
This ice cream shop has so much personality! They have a hot pink vibe. Cute merchandise, candy and fun themed purses inside (like taco purse and watermelon purse). It brought back so much nostalgia and distraction while we waited for service. The servers were very friendly. I settled on carrot cake and I think run raisin. The carrot cake was STELLAR! It had massive chunks of carrot cake. If I were local I'd visit more than my doctor would like. Kudos to the ice cream creators and design team here. It's awesome!
It's good gulp gulp gulp icecream. This is my smile after eating it. Yummy says my tummy. I love icecream! Yaaaaaaaaaaaayyyyyyyyyy!
Super cute decor. They serve ice cream and a really big candy selection. The staff was friendly.
Kitchen articles with the F word plastered all over them are on display in the children's toys section. don't bring your young kids in there unless you want them to learn the F word at three years old.
My wife and was waiting in line to check out and the cashier decided to help other people who walked in after us. She just wanted to check out with a bag of candy and after checking out the people that were in front of us, she decided to walk away and help the people that walked in after we were already in line waiting to check out. Overall annoying experience.
Atmosphere: 1
Food: 3
Service: 1
My wife and was waiting in line to check out and the cashier decided to help other people who walked in after us. She just wanted to check out with a bag of candy and after checking out the people that were in front of us, she decided to walk away and help the people that walked in after we were already in line waiting to check out. Overall annoying experience.
This place is amazing and staff members are well trained and always ready to deliver a great customer service. It’s a perfect place to taste one of the top ice cream in the Country, and they have such great assortment of candy apples and chocolates. I love visiting Sloan’s with family and my kids are always happy to browse all their toys .. adults as well!!Dietary restrictions: I love their vegan flavors , very tasty and naturalKid-friendliness: Great staff always available to help families, big variety of toys selections and stuffed animalsWheelchair accessibility: Enough space to go around and large bathroom
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carmel Apples, Cookie Collision Brownie, Mint Chocolate Chunk Ice Cream, Cookie Monster Ice Cream
Went in to purchase ice cream and there was a black male and white lady screaming at a couple trying to walk in 6 minutes before closing. They need to fire these two nasty humans rather being nice human beings. I also threw my ice cream away because the black male didn’t use gloves and touched the top of my ice cram and refused to change it
Atmosphere: 1
Food: 1
Service: 1
I walked in at 10:59 with my 2 years old daughter. She wanted to grab an ice cream for her. Soon as I walked in they said we are closed you must leave, you can’t walk in and they kicked my out. They saw my daughter crying for an ice cream and still refused to serve me. I had to drag my daughter out the store. Smh.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
This store is supposed to cater to children and the amount of explicit material in your store is appalling. I was there with 6 children and was mortified. DO NOT RECOMMEND AT ALL
Ice cream was delicious and the out of the box decorations def changes the experience. I also appreciate its location and all the funky shop items available for purchase. I will certainly visit again!
If Willy Wonka had an ice cream shop this would be it. What an atmosphere ?, and the ice cream is just delicious!! ? A must visit when you’re downtown. Not just an ice cream parlor, it’s an experience. Enjoy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chocolate Chunk, Cookie Dough Cookie, Hot Fudge, Carmel Apples, Cookie Collision Brownie, Carrot Cake, Dad's Chocolate Ice Cream, Chocolate Chip Cookie with Vanilla Ice Cream, Strawberry, Banana Split, Gelato, Mini Peanut Butter Cups Topping, Cookie Dough Topping, Cookie Monster Ice Cream, Carrot Cake & Dad's Milk Chocolate Ice Creams, Cookies
The only issue I have with this store is that they do not read instructions on the delivery order and rarely pick up the phone.
Atmosphere: 5
Food: 5
Service: 3
It is a beautiful place, with a wide variety of sweets and ice cream that children and adults can enjoy.
Atmosphere: 5
Food: 5
Service: 5