Absolutely ashamed to see this location go downhill. I've been a resident of Winter Haven for all my life and I've seen this restaurant open. I visited this restaurant for quite a while over the years. However if the cost of goods keep going up, while this restaurant's quality and staff continues to go down hill. It's bad enough I have to pay nearly $20 for half a sandwich and side salad, but to have to deal with the attitude is unacceptable. I hate to blanket the entirety off the staff so I won't, I'll only highlight the worse experience of them all. There is a younger, light skin complection gentleman, he's more effeminate (Not that I mean disrespect, this is just a recognizable trait since I do not have the man's name), wore glasses, and had short cut hair. I honestly won't go into explicet detail, but this man needs an attitude adjustment, to be put in the back away from customer interaction, or fired. Unacceptable how he talks to people. I worked in the culinary industry for years. It doesnt matter if you're having a bad day, you always server service with a smile, and definitely not condescending comments and tones. I for one will not be returning to this establishment until somthing is done by management, nor will my followers, family, and friends.
Atmosphere: 1
Food: 2
Service: 1
Tiffany Campbell
Ordered on the app after sitting at a table, best kind of restaurant interaction to me!?
Atmosphere: 4
Food: 5
Service: 4
Diamond Lawrence
I went there the other day and I order a pick 2 combo the employee that checked me out was Oliver and let me just say I’ll be back again and not just for the food?
Atmosphere: 5
Food: 5
Service: 5
Erica B.
"Oliver was so attentive to my orders needs. 10/10. I would let him butter my bagel any day. ?"
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Cinnamon Crunch Bagel, Panera Grilled Cheese and Tomato Soup You Pick 2
Melissa
Ordered from here through Uber Eats twice last week & both times received the wrong salad. Never again...$34 for 2 lunches & could not eat it. They don't care.
Food: 1
Service: 1
devin george
I had the greatest experience with Oliver, I’ve never been serviced so well before. Definitely recommend asking for Oliver the next time you come to this Panera.
Service: 5
Tiki Poopsalot
What started as a quest for a morning bagel at Panera took an unexpected turn when I found myself leaving with a newfound appetite - not for carbs, but for Oliver, the dapper purveyor behind the counter, whose espresso-making skills had me brewing up more than just caffeine-induced heart palpitations.
Atmosphere: 5
Food: 5
Service: 5
Oliver Moon (Oli)
idk who this Oliver guy is but he sounds dope as
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, Toasted Steak & White Cheddar
Logan McJunkin
Met Oliver there and boy I tell ya... it was good for me, I sure hope it was good for him!
Atmosphere: 5
Food: 5
Service: 5
Courtney DeGroat
I love the way Oliver moves while working so diligently...like butter on a bald monkey.
Love the food, specifically the Caesar salad and broccoli cheddar soup. But Oliver is better than both. My heart skips a beat every time I walk in. ❤️?
Atmosphere: 5
Food: 3
Service: 5
Justice Rosa
I met Oliver and had a nice meal at this establishment, the food was good too. Sometimes what you need after a long hard day at work is a lovely lil treat. A snack, if you will. And he certainly is a snack that smiles back.
Atmosphere: 5
Food: 5
Service: 5
Emily Calanza
I went there for food and found a HUNK! 100% would have Oliver serve me again.
Atmosphere: 5
Food: 5
Service: 5
Timarah Hammack
absolutely amazing service from Oliver… would definitely recommend him.. I mean this place ?
Absolutely ashamed to see this location go downhill. I've been a resident of Winter Haven for all my life and I've seen this restaurant open. I visited this restaurant for quite a while over the years. However if the cost of goods keep going up, while this restaurant's quality and staff continues to go down hill. It's bad enough I have to pay nearly $20 for half a sandwich and side salad, but to have to deal with the attitude is unacceptable. I hate to blanket the entirety off the staff so I won't, I'll only highlight the worse experience of them all. There is a younger, light skin complection gentleman, he's more effeminate (Not that I mean disrespect, this is just a recognizable trait since I do not have the man's name), wore glasses, and had short cut hair. I honestly won't go into explicet detail, but this man needs an attitude adjustment, to be put in the back away from customer interaction, or fired. Unacceptable how he talks to people. I worked in the culinary industry for years. It doesnt matter if you're having a bad day, you always server service with a smile, and definitely not condescending comments and tones. I for one will not be returning to this establishment until somthing is done by management, nor will my followers, family, and friends.
Atmosphere: 1
Food: 2
Service: 1
Ordered on the app after sitting at a table, best kind of restaurant interaction to me!?
Atmosphere: 4
Food: 5
Service: 4
I went there the other day and I order a pick 2 combo the employee that checked me out was Oliver and let me just say I’ll be back again and not just for the food?
Atmosphere: 5
Food: 5
Service: 5
"Oliver was so attentive to my orders needs. 10/10. I would let him butter my bagel any day. ?"
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Cinnamon Crunch Bagel, Panera Grilled Cheese and Tomato Soup You Pick 2
Ordered from here through Uber Eats twice last week & both times received the wrong salad. Never again...$34 for 2 lunches & could not eat it. They don't care.
Food: 1
Service: 1
I had the greatest experience with Oliver, I’ve never been serviced so well before. Definitely recommend asking for Oliver the next time you come to this Panera.
Service: 5
What started as a quest for a morning bagel at Panera took an unexpected turn when I found myself leaving with a newfound appetite - not for carbs, but for Oliver, the dapper purveyor behind the counter, whose espresso-making skills had me brewing up more than just caffeine-induced heart palpitations.
Atmosphere: 5
Food: 5
Service: 5
idk who this Oliver guy is but he sounds dope as
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, Toasted Steak & White Cheddar
Met Oliver there and boy I tell ya... it was good for me, I sure hope it was good for him!
Atmosphere: 5
Food: 5
Service: 5
I love the way Oliver moves while working so diligently...like butter on a bald monkey.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
5 out of 5 stars. 3 for the food, service and atmosphere and 2 for Oliver. He helped me find the tastiest snack I've ever had.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, Cinnamon Crunch Bagel
Love the food, specifically the Caesar salad and broccoli cheddar soup. But Oliver is better than both. My heart skips a beat every time I walk in. ❤️?
Atmosphere: 5
Food: 3
Service: 5
I met Oliver and had a nice meal at this establishment, the food was good too. Sometimes what you need after a long hard day at work is a lovely lil treat. A snack, if you will. And he certainly is a snack that smiles back.
Atmosphere: 5
Food: 5
Service: 5
I went there for food and found a HUNK! 100% would have Oliver serve me again.
Atmosphere: 5
Food: 5
Service: 5
absolutely amazing service from Oliver… would definitely recommend him.. I mean this place ?