Manager is very rude and disrespectful to customers. I would never spend a dollar in this location. Manager yells and tells customers that she doesn't know how to make coffee and then yells at the customers. She should not be working in this place!
Atmosphere: 1
Food: 1
Service: 1
sophia sylvester
Slowest dunkin i have ever seen. The ladies at the counters will not stay at their spot and put their fingers up in people’s faces to wait just to get a coffee that isn’t fully mixed or prepared correctly. Would never recommend to a friend.
Atmosphere: 2
Food: 2
Service: 1
Doug Tesch
Seems to me that new management has taken over. They run more efficiently and service over the last few months has been great!
Atmosphere: 3
Food: 4
Service: 4
miss lance
my favorite dunkin of all time and i go almost everyday. i literally go out of my way to get to this one they’ve never got my order wrong and the food always is done better and DRINKS ALWAYS
Atmosphere: 5
Food: 5
Service: 5
Mary Hargrave
Employee was too busy talking on her cell phone to take my order. Then I had to ask for another coffee because the first one was burnt.
Food: 2
Service: 1
Lovely Majestic
The worker there in the window and the Manager Mayra is very unprofessional. The coffee was very disgusting and they got mad because I didn’t like the coffee. Even when I asked to remake it but the lady insisted to go back and forth with me. She stormed off. I drove off and went into the building to return it. And seen that the rude lady at the window re made it, but I didn’t want it. Because I can’t trust a person with an attitude to make my coffee. Who knows if they spit in it or did whatever. The manger Mayra came with a rude attitude telling me she was the one who made the 1st nasty coffee because I was going to see if she can make it for me. But I didn’t want it. I wanted my money back. So she asked for me to give her the donuts back. But didn’t even care to see if I was just going to return the coffee only and want the money back for just the coffee. They was very rude . Even mad because I ask for my refund and receipt. She had me waiting after making 5 people coffees to get my refund. Once i received my receipt. I see it cost 6.57 but in the drive through they told me 7 dollars and something cents. The manger was very disrespectful. I will be calling corporate. And I advise if there is any issues. Always report it. They do not have good customer service. One customer turned around after hearing my experience. The manager can’t make coffee nor can she teach her co workers how to make coffee. Taken place at 11/5/23.
Atmosphere: 1
Service: 1
N W.
Always nice when I go, coffee is sometimes less than desirable but today is was spot on and they even gave me 18 munchkins for the price of 10! Will absolutely return!
Noah
I showed up to get my online order at 5:40 and the employee was just napping in their car in the parking lot. Building was locked and no one was inside 40 minutes after open.
Atmosphere: 1
Food: 1
Service: 1
Felipe Guimarães
Terrible service I will never go back to this place
this Dunkin’ Donuts could not make a frozen coffee correctly even if their life depended on
Food: 2
Service: 3
Christa Stephan
Found a piece of black mold in my ice at this location! I will never be returning to a Dunkin' Donuts again over this.
Atmosphere: 1
Food: 1
Service: 1
Gloria B.
This is the worst Dunkin I've ever been to. Every time I've gone it's something. There's always a long line, rude employees, incorrect order (I went inside to get it corrected and it was made wrong again) they need to tear it down and put a Starbucks in its place.
Elisa Parker
I had a very refreshing experience at this Dunkin’ Donuts, as opposed to the one that I went to in downtown Orlando the other day. The drink that I ordered here taste completely different and taste like they actually put effort into it. After drinking the drink that I had at the downtown location, I did not want to order, another espresso drink, however, this location did a great job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Iced Macchiato
Yul Buzon
Um came in and ordered food and went to wash my hands only in the bathroom and no one had cleaned it.diarrhea everywhere and there are more then enough employees working this morning! Disgusting and need to do better ! Not
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Iced Caramel Macchiato
Manager is very rude and disrespectful to customers. I would never spend a dollar in this location. Manager yells and tells customers that she doesn't know how to make coffee and then yells at the customers. She should not be working in this place!
Atmosphere: 1
Food: 1
Service: 1
Slowest dunkin i have ever seen. The ladies at the counters will not stay at their spot and put their fingers up in people’s faces to wait just to get a coffee that isn’t fully mixed or prepared correctly. Would never recommend to a friend.
Atmosphere: 2
Food: 2
Service: 1
Seems to me that new management has taken over. They run more efficiently and service over the last few months has been great!
Atmosphere: 3
Food: 4
Service: 4
my favorite dunkin of all time and i go almost everyday. i literally go out of my way to get to this one they’ve never got my order wrong and the food always is done better and DRINKS ALWAYS
Atmosphere: 5
Food: 5
Service: 5
Employee was too busy talking on her cell phone to take my order. Then I had to ask for another coffee because the first one was burnt.
Food: 2
Service: 1
The worker there in the window and the Manager Mayra is very unprofessional. The coffee was very disgusting and they got mad because I didn’t like the coffee. Even when I asked to remake it but the lady insisted to go back and forth with me. She stormed off. I drove off and went into the building to return it. And seen that the rude lady at the window re made it, but I didn’t want it. Because I can’t trust a person with an attitude to make my coffee. Who knows if they spit in it or did whatever. The manger Mayra came with a rude attitude telling me she was the one who made the 1st nasty coffee because I was going to see if she can make it for me. But I didn’t want it. I wanted my money back. So she asked for me to give her the donuts back. But didn’t even care to see if I was just going to return the coffee only and want the money back for just the coffee. They was very rude . Even mad because I ask for my refund and receipt. She had me waiting after making 5 people coffees to get my refund. Once i received my receipt. I see it cost 6.57 but in the drive through they told me 7 dollars and something cents. The manger was very disrespectful. I will be calling corporate. And I advise if there is any issues. Always report it. They do not have good customer service. One customer turned around after hearing my experience. The manager can’t make coffee nor can she teach her co workers how to make coffee. Taken place at 11/5/23.
Atmosphere: 1
Service: 1
Always nice when I go, coffee is sometimes less than desirable but today is was spot on and they even gave me 18 munchkins for the price of 10! Will absolutely return!
I showed up to get my online order at 5:40 and the employee was just napping in their car in the parking lot. Building was locked and no one was inside 40 minutes after open.
Atmosphere: 1
Food: 1
Service: 1
Terrible service I will never go back to this place
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
this Dunkin’ Donuts could not make a frozen coffee correctly even if their life depended on
Food: 2
Service: 3
Found a piece of black mold in my ice at this location! I will never be returning to a Dunkin' Donuts again over this.
Atmosphere: 1
Food: 1
Service: 1
This is the worst Dunkin I've ever been to. Every time I've gone it's something. There's always a long line, rude employees, incorrect order (I went inside to get it corrected and it was made wrong again) they need to tear it down and put a Starbucks in its place.
I had a very refreshing experience at this Dunkin’ Donuts, as opposed to the one that I went to in downtown Orlando the other day. The drink that I ordered here taste completely different and taste like they actually put effort into it. After drinking the drink that I had at the downtown location, I did not want to order, another espresso drink, however, this location did a great job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Iced Macchiato
Um came in and ordered food and went to wash my hands only in the bathroom and no one had cleaned it.diarrhea everywhere and there are more then enough employees working this morning! Disgusting and need to do better ! Not
Atmosphere: 1
Food: 1
Service: 1