I've been here twice now. Before and after remodel. The remodel looks great. Looks like a whole new restaurant. I will say the food was good both times. This restaurant got a lot of online orders and those orders take priority over the people actually ordering in the restaurant. I think the staff needs help because honestly they seemed angry and miserable on both visits.
Atmosphere: 5
Food: 5
Service: 2
Angelica Mallory
The store was clean and neat. The staff was friendly and did a great job with taking orders and still interacting with customers in a welcoming way. I will definitely come again.
Atmosphere: 5
Food: 5
Service: 5
Bruce Scheff
Ordered ahead via the app. My request was followed perfectly. The quality was top notch.
Atmosphere: 5
Food: 5
Service: 5
samir elmaraghi
Came to get a sandwich,Need to use the restroom before ordering.I was told that they won’t let me use the bathroom until I other and pay.So I left.Thank you!Ended up going to Publix and realized I should get my sandwiches from Publix instead,way better customer service, cleaner bathrooms, and THE PHILLY SUB ( the first time I tried here is A PHILLY SANDWICH!!!)
Mishka Moon
Online orders aren't always accurate, but still decent.
Atmosphere: 4
Food: 4
Service: 4
E L
We ordered in the restaurant online, the lady wasn't friendly at all, my wife's Italian wasn't made correctly, my Philly sub wasn't made correctly, nor did it have any mayo on it as requested. It was over toasted. After our subs were fixed the lady that fixed them knew I was waiting and just tossed them in the pick up bin, instead of kindly letting me know they were done. Very unfriendly atmosphere. I won't go back
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich, Italian Sub, Italian B M T Footlong Regular Sub
Alexis Hood
Worst subway ever. I order online all the time and finally just gave up because my order is never right. They always forget the same exact condiment every time. This is a constant problem.
Elisha Princess
I have been going to only this particular Subway for over 6 years. There is a female who’s been working at this location for as long as I’ve been coming. She is absolutely amazing. She’s very efficient and makes the sandwiches exceptionally. I can’t say that about any other employees. Some have been extremely slow. One told me once she couldn’t do something because she had other things to do. I waited on her for 5 minutes to make online orders which doesn’t seem right when there is a customer in front of her. I asked her to lightly toast my steak sub and got back to work with a cold sub. That was disgusting. Then this most recent time I went and I could tell the sub wasn’t made good. It had a weird burnt smell and just didn’t taste that great. I decided I won’t eat subway unless the manager lady is there. Sorry to leave a bad review but it’s just disappointing a lot of the times.
Atmosphere: 4
Food: 4
Service: 4
Jay Smooth
The service has went down ever since the old manger girl left (Ginger Hair) the bread and cookies are always over baked now, staff don’t seem happy to be working, also whoever is making the strawberry lemonade needs to stop, it’s watered down. The only reason I was even going to this subway was because of the service the old manager gave along with the old staff that was there and food was always good but not anymore.
Atmosphere: 5
Food: 3
Service: 3
Steve Journigan
Sub tasted great and hot. Quick service and came in just before the lunch crowd!
Bread is important, plastic bread very chewy not adding nothing.
Atmosphere: 2
Food: 2
Service: 2
S K
Kid working there hates his job and takes it out on your order.
Atmosphere: 2
Food: 1
Service: 1
Eric Cantillo
The lunch meat was soggy and tasted old. It was definitely not “freshly sliced”.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Sandwich
celso mascarenhas
Great food and quick service also they have wifi , clean and hygienic, great place to visit and eat great food with good customer service on counter
Atmosphere: 5
Food: 5
Service: 5
sliceforluck2
Quite literally perfect.Yes, this is a Subway. The food will taste like Subway, and it will also be priced like Subway — So you can’t expect perfect quality of ingredients or whatnot,But you can expect this to be THE Subway - Exactly like it’s advertised. It is a model store, after all.Out of all Subway locations I have visited, the food here is stellar in comparison. This is the first Subway I have visited that makes such a strong effort for their food to be consistent and exactly what you expect - EVERY time. Every other subway I’ve been to has been hit or miss, as if each visit is a completely random chance for something good or mediocre. This is the opposite.This location is also the most clean, open, and organized Subway I have ever been in. Everything has its place and there is plenty more than enough room for people to get around. Being a model store, it is also evident that this Subway location is very up-to-date not only from a design perspective, but also with updated fountain drink dispensers and other equipment.Speaking of having plenty of room - This Subway actually needs it. Normally Subways feel forgotten. There’s usually only one person behind the counter and I hardly ever see more than two customers in other locations at one time. But this Subway was actually busy, and for good reason; This location is worth it.And then the service. For one, there are actual staff here. This is the first Subway I have ever seen with not just two, but three workers behind the counter actively assembling subs. And by actively, I mean VERY actively. I actually found myself fumbling words trying to figure out what to put on my custom sub because I’m so used to there being only one person behind the counter taking their time, thus giving me time to wait around and think about options. But with the staff here? One second it’s out of the toaster, the next second it’s back behind the counter and they’re asking what else I want on the sub. For a Subway? Unheard of. Not to mention, of course, all members were very friendly the entire way and made great efforts to serve us and confirm what we wanted while still being quick, even with premade orders just in case - And even then, by only a minute I had my sandwich completely finished, assembled from scratch. That’s the fastest service I’ve ever had from a Subway!Seriously, check this place out. Subway does NOT get better than this!Parking: Parking is shared with rest of shopping plaza. Store is large so there are plenty of parking spaces.
I've been here twice now. Before and after remodel. The remodel looks great. Looks like a whole new restaurant. I will say the food was good both times. This restaurant got a lot of online orders and those orders take priority over the people actually ordering in the restaurant. I think the staff needs help because honestly they seemed angry and miserable on both visits.
Atmosphere: 5
Food: 5
Service: 2
The store was clean and neat. The staff was friendly and did a great job with taking orders and still interacting with customers in a welcoming way. I will definitely come again.
Atmosphere: 5
Food: 5
Service: 5
Ordered ahead via the app. My request was followed perfectly. The quality was top notch.
Atmosphere: 5
Food: 5
Service: 5
Came to get a sandwich,Need to use the restroom before ordering.I was told that they won’t let me use the bathroom until I other and pay.So I left.Thank you!Ended up going to Publix and realized I should get my sandwiches from Publix instead,way better customer service, cleaner bathrooms, and THE PHILLY SUB ( the first time I tried here is A PHILLY SANDWICH!!!)
Online orders aren't always accurate, but still decent.
Atmosphere: 4
Food: 4
Service: 4
We ordered in the restaurant online, the lady wasn't friendly at all, my wife's Italian wasn't made correctly, my Philly sub wasn't made correctly, nor did it have any mayo on it as requested. It was over toasted. After our subs were fixed the lady that fixed them knew I was waiting and just tossed them in the pick up bin, instead of kindly letting me know they were done. Very unfriendly atmosphere. I won't go back
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich, Italian Sub, Italian B M T Footlong Regular Sub
Worst subway ever. I order online all the time and finally just gave up because my order is never right. They always forget the same exact condiment every time. This is a constant problem.
I have been going to only this particular Subway for over 6 years. There is a female who’s been working at this location for as long as I’ve been coming. She is absolutely amazing. She’s very efficient and makes the sandwiches exceptionally. I can’t say that about any other employees. Some have been extremely slow. One told me once she couldn’t do something because she had other things to do. I waited on her for 5 minutes to make online orders which doesn’t seem right when there is a customer in front of her. I asked her to lightly toast my steak sub and got back to work with a cold sub. That was disgusting. Then this most recent time I went and I could tell the sub wasn’t made good. It had a weird burnt smell and just didn’t taste that great. I decided I won’t eat subway unless the manager lady is there. Sorry to leave a bad review but it’s just disappointing a lot of the times.
Atmosphere: 4
Food: 4
Service: 4
The service has went down ever since the old manger girl left (Ginger Hair) the bread and cookies are always over baked now, staff don’t seem happy to be working, also whoever is making the strawberry lemonade needs to stop, it’s watered down. The only reason I was even going to this subway was because of the service the old manager gave along with the old staff that was there and food was always good but not anymore.
Atmosphere: 5
Food: 3
Service: 3
Sub tasted great and hot. Quick service and came in just before the lunch crowd!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sandwich
Restaurantji Recommends
Bread is important, plastic bread very chewy not adding nothing.
Atmosphere: 2
Food: 2
Service: 2
Kid working there hates his job and takes it out on your order.
Atmosphere: 2
Food: 1
Service: 1
The lunch meat was soggy and tasted old. It was definitely not “freshly sliced”.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Sandwich
Great food and quick service also they have wifi , clean and hygienic, great place to visit and eat great food with good customer service on counter
Atmosphere: 5
Food: 5
Service: 5
Quite literally perfect.Yes, this is a Subway. The food will taste like Subway, and it will also be priced like Subway — So you can’t expect perfect quality of ingredients or whatnot,But you can expect this to be THE Subway - Exactly like it’s advertised. It is a model store, after all.Out of all Subway locations I have visited, the food here is stellar in comparison. This is the first Subway I have visited that makes such a strong effort for their food to be consistent and exactly what you expect - EVERY time. Every other subway I’ve been to has been hit or miss, as if each visit is a completely random chance for something good or mediocre. This is the opposite.This location is also the most clean, open, and organized Subway I have ever been in. Everything has its place and there is plenty more than enough room for people to get around. Being a model store, it is also evident that this Subway location is very up-to-date not only from a design perspective, but also with updated fountain drink dispensers and other equipment.Speaking of having plenty of room - This Subway actually needs it. Normally Subways feel forgotten. There’s usually only one person behind the counter and I hardly ever see more than two customers in other locations at one time. But this Subway was actually busy, and for good reason; This location is worth it.And then the service. For one, there are actual staff here. This is the first Subway I have ever seen with not just two, but three workers behind the counter actively assembling subs. And by actively, I mean VERY actively. I actually found myself fumbling words trying to figure out what to put on my custom sub because I’m so used to there being only one person behind the counter taking their time, thus giving me time to wait around and think about options. But with the staff here? One second it’s out of the toaster, the next second it’s back behind the counter and they’re asking what else I want on the sub. For a Subway? Unheard of. Not to mention, of course, all members were very friendly the entire way and made great efforts to serve us and confirm what we wanted while still being quick, even with premade orders just in case - And even then, by only a minute I had my sandwich completely finished, assembled from scratch. That’s the fastest service I’ve ever had from a Subway!Seriously, check this place out. Subway does NOT get better than this!Parking: Parking is shared with rest of shopping plaza. Store is large so there are plenty of parking spaces.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich