Recommended dishes: Dos Classic Chicken Tacos, Queso
Darlene Ingram
Food is always delicious
Atmosphere: 5
Food: 5
Service: 5
Sara Waskiewicz
Empty, dirty, and slow. We placed our to go order and sat down in the dirty dining room, where one other table was occupied and there was waste on the empty tables and beer that remained unstocked and sitting, waiting to be put into the cooler (which no one did). After 20 minutes of waiting, I decided to ask the status of our order, to which he response was, "oh, here it is." It had been sitting on the shelf for an undetermined amount of time. It was cold. Thanks TJ Flats!
Atmosphere: 1
Food: 1
Service: 1
Hayes Waskiewicz
Unfortunately, even though the restaurant was not busy, the dining room was a disaster of dirty tables with trays of leftover food, and unstocked boxes of beers. I ordered carry out and had a seat. After 20 minutes of not receiving my order, I asked about the status. I was told, "oh, it's here." Great thanks. I have no idea how long it was ready or was sitting there but the food was ice cold by then. And nothing even had sour cream on it. Good thing I had some at home. I do not recommend this location.
Atmosphere: 1
Food: 3
Service: 1
BB
Over the years our family has loved this Tijuana Flats location. It has always been an enjoyable environment, with music, friendly staff, etc. However over the last couple of years, there has been some negative changes. The personality of the store has been scrubbed (cheaper decor, bumper stickers gone, etc.), the staff has no eagerness to help make a good experience and the store itself is just becoming rundown (water dripping, unkept bathrooms, broken sauce dispensers, etc.)With my most recent experience, I am rating a 1-star.Unbeknownst, my online order took longer than someone ordering in store. When asking how much longer, the staff was really defensive. Overall, my actual pickup time was 20 minutes past the time in which pickup was indicated. My drink had no ice, and the food was just thrown in the box with no napkins, straw or anything in the bag. I’m just hoping by me asking how much longer, I don’t “get sick” suddenly. For perspective, this is what $18 will get you.I just hope management will make some changes as I would hate to see this location close. Our family has many memories here, and we do enjoy the food when we are there.
Atmosphere: 1
Food: 1
Service: 1
Z H
Staff is great!
Atmosphere: 5
Food: 5
Service: 5
Dayna Kunkel
Totally awesome. Had there black beans flats meal. They had a hot sauce bar that was truly delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chimichanga Wet with Chipotle and Beefy Queso, Classic Chicken Quesadilla
Jackie Flint
30 minute wait for dried up meat in flautas, 5 small pieces of chicken on chicken burritos, cold quesadillas etc. terrible just awful. Never ever going
Atmosphere: 1
Food: 1
Service: 1
Malory Tipton
Food was only ok. There was barely any protein in either and was kind of
Atmosphere: 3
Food: 2
Service: 4
Hillary A
Ordered the food for curbside pickup. Notified via the app I was there, still had to call 7 minutes after to get food brought out. This happens EVERY time I order from this specific location too.
Had to wait longer than expected for online order. I no longer have the ability to order soft tacos grilled and no longer have wheat and power lite options which is why we don’t go as often anymore.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Dos Tacos
Shearon Arnott
Music is too loud. Everything else was okay.
Atmosphere: 4
Food: 5
Service: 5
Rachelle Gilliam
I love T Flats! Their food and customer service is awesome!
So I’ve been to a different location of this restaurant before and I was beyond impressed with the amount of food the taste of the food and everything about it when I sat down and ate at the restaurant. Today, I ate at this location and got it to go, and let’s just say it definitely changed my opinion, there were maybe 10 chips in the box and the quesadilla that I got hardly had any meat at the end of the quesadilla. Now granted the food was fantastic and tasted great but the quesadilla was barely cooked and there definitely wasn’t much love put into it. I was very impressed with the other location, but this location definitely didn’t uphold the same standards… bummed … definitely not worth $12+Update. Kudos to the management staff I called in and expressed my concern just so that other people wouldn’t go through the same situation and the manager refunded me for the order so I will have to say Customer Service was definitely great following up a bad experience
Atmosphere: 4
Food: 2
Service: 4
Kaden Conner
Love coming here! Staff is always friendly! Love eating outside on their large patio! Food is always on point and taste so fresh!
Always yummy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dos Classic Chicken Tacos, Queso
Food is always delicious
Atmosphere: 5
Food: 5
Service: 5
Empty, dirty, and slow. We placed our to go order and sat down in the dirty dining room, where one other table was occupied and there was waste on the empty tables and beer that remained unstocked and sitting, waiting to be put into the cooler (which no one did). After 20 minutes of waiting, I decided to ask the status of our order, to which he response was, "oh, here it is." It had been sitting on the shelf for an undetermined amount of time. It was cold. Thanks TJ Flats!
Atmosphere: 1
Food: 1
Service: 1
Unfortunately, even though the restaurant was not busy, the dining room was a disaster of dirty tables with trays of leftover food, and unstocked boxes of beers. I ordered carry out and had a seat. After 20 minutes of not receiving my order, I asked about the status. I was told, "oh, it's here." Great thanks. I have no idea how long it was ready or was sitting there but the food was ice cold by then. And nothing even had sour cream on it. Good thing I had some at home. I do not recommend this location.
Atmosphere: 1
Food: 3
Service: 1
Over the years our family has loved this Tijuana Flats location. It has always been an enjoyable environment, with music, friendly staff, etc. However over the last couple of years, there has been some negative changes. The personality of the store has been scrubbed (cheaper decor, bumper stickers gone, etc.), the staff has no eagerness to help make a good experience and the store itself is just becoming rundown (water dripping, unkept bathrooms, broken sauce dispensers, etc.)With my most recent experience, I am rating a 1-star.Unbeknownst, my online order took longer than someone ordering in store. When asking how much longer, the staff was really defensive. Overall, my actual pickup time was 20 minutes past the time in which pickup was indicated. My drink had no ice, and the food was just thrown in the box with no napkins, straw or anything in the bag. I’m just hoping by me asking how much longer, I don’t “get sick” suddenly. For perspective, this is what $18 will get you.I just hope management will make some changes as I would hate to see this location close. Our family has many memories here, and we do enjoy the food when we are there.
Atmosphere: 1
Food: 1
Service: 1
Staff is great!
Atmosphere: 5
Food: 5
Service: 5
Totally awesome. Had there black beans flats meal. They had a hot sauce bar that was truly delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chimichanga Wet with Chipotle and Beefy Queso, Classic Chicken Quesadilla
30 minute wait for dried up meat in flautas, 5 small pieces of chicken on chicken burritos, cold quesadillas etc. terrible just awful. Never ever going
Atmosphere: 1
Food: 1
Service: 1
Food was only ok. There was barely any protein in either and was kind of
Atmosphere: 3
Food: 2
Service: 4
Ordered the food for curbside pickup. Notified via the app I was there, still had to call 7 minutes after to get food brought out. This happens EVERY time I order from this specific location too.
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
Had to wait longer than expected for online order. I no longer have the ability to order soft tacos grilled and no longer have wheat and power lite options which is why we don’t go as often anymore.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Dos Tacos
Music is too loud. Everything else was okay.
Atmosphere: 4
Food: 5
Service: 5
I love T Flats! Their food and customer service is awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Queso, Guacamole, Megajuana Quesadillas, Classic Chicken Flautas, Chicken Soft Taco
So I’ve been to a different location of this restaurant before and I was beyond impressed with the amount of food the taste of the food and everything about it when I sat down and ate at the restaurant. Today, I ate at this location and got it to go, and let’s just say it definitely changed my opinion, there were maybe 10 chips in the box and the quesadilla that I got hardly had any meat at the end of the quesadilla. Now granted the food was fantastic and tasted great but the quesadilla was barely cooked and there definitely wasn’t much love put into it. I was very impressed with the other location, but this location definitely didn’t uphold the same standards… bummed … definitely not worth $12+Update. Kudos to the management staff I called in and expressed my concern just so that other people wouldn’t go through the same situation and the manager refunded me for the order so I will have to say Customer Service was definitely great following up a bad experience
Atmosphere: 4
Food: 2
Service: 4
Love coming here! Staff is always friendly! Love eating outside on their large patio! Food is always on point and taste so fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dos Tacos