Ended up getting honey mustard instead of honey. I hate honey mustard. Line is too long to go back and get honey.
Tonya Overton
They always mess up your order and the ? are cold
Atmosphere: 3
Food: 1
Service: 1
Rodrigo Garcia
Very good fast food
Food: 5
Service: 5
Renay Matthews
We went through the drive thru for coffees. The line was long but we went through quickly. The order takers took orders quickly in both lines and were quick and efficient. They were friendly and we had no wait time for our coffe and my girlfriends coffee was made the correct way for a change. Most McDonald's screw up but not this one. Thanks guys!
blusmrf84
Went through drive thru this morning in Zephyrhills and there was a line. No biggie...had to wait a bit for food which was fine. They left the window so fast I couldn't ask for anything so I went inside, thinking I would get what I needed. This store has changed to where there's one cashier for all the people that come in to sit down. There's also a wall where the employees and customers can't even see each other for the employees to even care. There were about 10 people just waiting to give their order or waiting on their order. One customer got called before another was ready, which he had already been waiting a while and was thinking of just taking his losses. A customer had a question about the order they just gave her and there wasn't a single employee that even tried to come because they were so busy making sure drive thru was being taken care of. The employees saw that people needed help or that the customers were getting aggravated so one decided to make a smart comment which was " WELCOME TO MCDONALDS, WAIT IN LINE"....where has the customer service gone....if your just going to worry about drive thru then close the inside altogether. I also asked for a sausage, egg, and cheese McMuffin with a scrambled egg and I'm still wondering where the egg is as small as it is.
Atmosphere: 1
Food: 4
Service: 1
R L
Cold stale nuggets!!! Cold stale fries!!Disgusting soda machine obviously not clean!!!! Will NEVER GO THERE AGAIN!!!!!
Chris Drakanas
You can buy 16 hash browns for 2.50 at Walmart. Yet McDonald's wants to charged 2.62 each. McDonald's has never tasted great but they were cheap. Now they want to charge restaurant prices but still have mediocre food. For these price just order better food for pick up at a restaurant
Atmosphere: 1
Food: 1
Service: 1
allen watrous
Called them 10 times to talk about my online order no
Service: 1
Taylor Carey
Fix your broken drive through menu screen. It looks ghetto as hell. And give your customers receipts.
Atmosphere: 1
Food: 4
Service: 3
Joseph Cammack
You will have to order from a kiosk, but I’m really here to complain about the music. You will be blasted with 2010s pop songs at an outrageous volume. It makes it nearly impossible to concentrate if you want to get work done with their wifi.
No matter which, Mc. We go to they manage to mess up our order. We always get unsweetened ice tea, but we get regular ice tea it sucks because we have to drive and get back into the line. Otherwise, the food is fantastic.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Mcnuggets, Egg Mcmuffin, Deluxe Crispy Chicken Sandwich, World Famous Fries, Mcchicken, Dr Pepper, Sausage Mcmuffin
Alec
I don’t know how it’s humanely possible to put in a Happy Meal milk into a delivery bag and forget to put the actual meal in, but these buffoons did it. And continue to do it. Over and over again. I swear you have to have the common sense and reasoning of a dried out starfish to work here. Great job guys, you’re doing
Atmosphere: 1
Food: 1
Service: 1
William Etter
Not happy with the new layout. The newly designed restaurant makes it too easy for the employees to ignore you! I know they are pushing the self-service app and kiosks but I still like human contact and service.
Junior Sc
Waited 40 minutes for my food and never received it , I did ask the pretty cashier and she said they were busy when there was no people walking
Atmosphere: 1
Food: 1
Service: 1
Brian Clouse
Good luck getting food that is prepared correctly and getting it in a timely manner since they hire lazy, illiterate morons.
Ended up getting honey mustard instead of honey. I hate honey mustard. Line is too long to go back and get honey.
They always mess up your order and the ? are cold
Atmosphere: 3
Food: 1
Service: 1
Very good fast food
Food: 5
Service: 5
We went through the drive thru for coffees. The line was long but we went through quickly. The order takers took orders quickly in both lines and were quick and efficient. They were friendly and we had no wait time for our coffe and my girlfriends coffee was made the correct way for a change. Most McDonald's screw up but not this one. Thanks guys!
Went through drive thru this morning in Zephyrhills and there was a line. No biggie...had to wait a bit for food which was fine. They left the window so fast I couldn't ask for anything so I went inside, thinking I would get what I needed. This store has changed to where there's one cashier for all the people that come in to sit down. There's also a wall where the employees and customers can't even see each other for the employees to even care. There were about 10 people just waiting to give their order or waiting on their order. One customer got called before another was ready, which he had already been waiting a while and was thinking of just taking his losses. A customer had a question about the order they just gave her and there wasn't a single employee that even tried to come because they were so busy making sure drive thru was being taken care of. The employees saw that people needed help or that the customers were getting aggravated so one decided to make a smart comment which was " WELCOME TO MCDONALDS, WAIT IN LINE"....where has the customer service gone....if your just going to worry about drive thru then close the inside altogether. I also asked for a sausage, egg, and cheese McMuffin with a scrambled egg and I'm still wondering where the egg is as small as it is.
Atmosphere: 1
Food: 4
Service: 1
Cold stale nuggets!!! Cold stale fries!!Disgusting soda machine obviously not clean!!!! Will NEVER GO THERE AGAIN!!!!!
You can buy 16 hash browns for 2.50 at Walmart. Yet McDonald's wants to charged 2.62 each. McDonald's has never tasted great but they were cheap. Now they want to charge restaurant prices but still have mediocre food. For these price just order better food for pick up at a restaurant
Atmosphere: 1
Food: 1
Service: 1
Called them 10 times to talk about my online order no
Service: 1
Fix your broken drive through menu screen. It looks ghetto as hell. And give your customers receipts.
Atmosphere: 1
Food: 4
Service: 3
You will have to order from a kiosk, but I’m really here to complain about the music. You will be blasted with 2010s pop songs at an outrageous volume. It makes it nearly impossible to concentrate if you want to get work done with their wifi.
Atmosphere: 2
Food: 4
Service: 3
Restaurantji Recommends
No matter which, Mc. We go to they manage to mess up our order. We always get unsweetened ice tea, but we get regular ice tea it sucks because we have to drive and get back into the line. Otherwise, the food is fantastic.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Mcnuggets, Egg Mcmuffin, Deluxe Crispy Chicken Sandwich, World Famous Fries, Mcchicken, Dr Pepper, Sausage Mcmuffin
I don’t know how it’s humanely possible to put in a Happy Meal milk into a delivery bag and forget to put the actual meal in, but these buffoons did it. And continue to do it. Over and over again. I swear you have to have the common sense and reasoning of a dried out starfish to work here. Great job guys, you’re doing
Atmosphere: 1
Food: 1
Service: 1
Not happy with the new layout. The newly designed restaurant makes it too easy for the employees to ignore you! I know they are pushing the self-service app and kiosks but I still like human contact and service.
Waited 40 minutes for my food and never received it , I did ask the pretty cashier and she said they were busy when there was no people walking
Atmosphere: 1
Food: 1
Service: 1
Good luck getting food that is prepared correctly and getting it in a timely manner since they hire lazy, illiterate morons.
Food: 1
Service: 1