Food was not acceptable… found multiple hairs in the food that I ordered. When trying to return food and show them I need it replaced, they were ugly and rude about it. Overall very upsetting experience.
Atmosphere: 1
Food: 1
Service: 1
Christian Foland
I'm been staying in Albany for about a month now for work and love going to taco bell to eat. But everytime I've been to this taco bell they always get something wrong on my order. I always get a bean burrito with no onions when I go. The simplest of all items on the menu it's literally a tortilla with beans and mild sauce and i always request no onions bc it normally comes with onions and I don't like raw onions. Yet overtime I order it they always put onions on it. Like why do you have employees that can't do the simple job of making an item to order, when they literally just want you to put one less ingredient on it which you would that should simplify the their jobs for them. But no instead, all of the 4 times that I have been here to order over the past month they have put onions on by burrito. Do you realize how incontinent it is to customers to have to turn around or go inside to have the employees remake it every single time I go? I can understand this is bout to happen occasionally, especially when they're all busy and have a bunch of orders waiting to be made. But 3 out of the 4 times I've been was around 3 in the afternoon when I was the only customer in the drive thru, and I'm pretty sure two if those times I was the only car even in the entire parking lot. Like seriously don't take the time to take a customers order if you're not going to take the time to get it right. Now Ive started driving to the other side of town to tacobell to eat bc I haven't had any issues with getting correct the simplest order on the entire menus.
Parking: There are plenty of parking spaces available here.Kid-friendliness: Kids would definitely like this place and the food too.Wheelchair accessibility: There is wheelchair accessibility here as well as parking spaces.
Absolutely horrible we ordered delivery and we didn’t receive or drinks, the tacos didn’t have hardly any meat, and our chalupa’s were chicken instead of beef and all the food was cold. We ordered the deluxe cravings box.
Food: 1
cujo bean
Stopped here for lunch on Nov 20. They have a self serv i didn't have time to pick thou the computer so i asked the person behind the counter to take my Order she Refused told me to use the self serv i said all i want is a 2 casa ds and a drink she just Refused to take my Order. I said your not gonna take my order No!! She replied used the self serv. I said I'm reporting you to your corporate she replied Leave we don't need your kind here.
Atmosphere: 1
Food: 1
Service: 1
sam johnson
They put order in bag and mix it up with the other
Atmosphere: 1
Food: 2
Service: 1
brianadams311
As it is at nearly every fast food joint, the employees attitudes are TERRIBLE!!! Not necessarily rude, but unwelcoming, dry attitudes, as tho they blame u for them having to work!
Atmosphere: 3
Food: 3
Service: 1
Les Reed
I will miss the chicken roll UPS! One of the best ideas TB has come up with.
Friendly staff and good food
Atmosphere: 5
Food: 5
Service: 5
Love the new cantina menu!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 5 Nacho Fries and Mini Quesadilla, 5 Layer Beefy Burrito Supreme, Chicken Chalupas Supreme, Salads, Cinnamon Twists, Wrap, Beefy Nacho Burrito, Bean Burrito, Chicken Quesadilla, Soft Taco, Doritos, Nachos, Cheesy Roll Up, Dorito Loco
she didn’t take my order of burgers and pizza
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Cinnamon Twists, Dorito Loco
Hot, fresh and reasonable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Quesadilla
Service was slow and some employees had attitudes. Food was good all around
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: 5 Nacho Fries and Mini Quesadilla, 5 Layer Beefy Burrito Supreme, Beefy Melt Burrito, Chicken Chalupas Supreme, Salads, Cinnamon Twists, Wrap, Beefy Nacho Burrito, Bean Burrito, Chicken Quesadilla, Mexican Pizza, Soft Taco, Doritos, Nachos, Cheesy Roll Up, Cheesy Breakfast Sausage Burrito, Cheesy Sausage Breakfast Burrito, Pizza, Dorito Loco
Food was not acceptable… found multiple hairs in the food that I ordered. When trying to return food and show them I need it replaced, they were ugly and rude about it. Overall very upsetting experience.
Atmosphere: 1
Food: 1
Service: 1
I'm been staying in Albany for about a month now for work and love going to taco bell to eat. But everytime I've been to this taco bell they always get something wrong on my order. I always get a bean burrito with no onions when I go. The simplest of all items on the menu it's literally a tortilla with beans and mild sauce and i always request no onions bc it normally comes with onions and I don't like raw onions. Yet overtime I order it they always put onions on it. Like why do you have employees that can't do the simple job of making an item to order, when they literally just want you to put one less ingredient on it which you would that should simplify the their jobs for them. But no instead, all of the 4 times that I have been here to order over the past month they have put onions on by burrito. Do you realize how incontinent it is to customers to have to turn around or go inside to have the employees remake it every single time I go? I can understand this is bout to happen occasionally, especially when they're all busy and have a bunch of orders waiting to be made. But 3 out of the 4 times I've been was around 3 in the afternoon when I was the only customer in the drive thru, and I'm pretty sure two if those times I was the only car even in the entire parking lot. Like seriously don't take the time to take a customers order if you're not going to take the time to get it right. Now Ive started driving to the other side of town to tacobell to eat bc I haven't had any issues with getting correct the simplest order on the entire menus.
Atmosphere: 3
Food: 2
Service: 1
Good service and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Chalupa Supreme, Chicken Quesadilla, Nachos
Parking: There are plenty of parking spaces available here.Kid-friendliness: Kids would definitely like this place and the food too.Wheelchair accessibility: There is wheelchair accessibility here as well as parking spaces.
Recommended dishes: 5 Nacho Fries and Mini Quesadilla, 5 Layer Beefy Burrito Supreme, Taco, Cinnamon Twists, Wrap, Beefy Nacho Burrito, Chicken Quesadilla, Mexican Pizza, Soft Taco, Tacos Supreme, Bean Burrito, Pack of Cinnabon Delights, Nachos Bellgrande, Mtn Dew Baja Blast Freeze, Dorito Loco
One of the worst experiences ever at a restaurant.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Absolutely horrible we ordered delivery and we didn’t receive or drinks, the tacos didn’t have hardly any meat, and our chalupa’s were chicken instead of beef and all the food was cold. We ordered the deluxe cravings box.
Food: 1
Stopped here for lunch on Nov 20. They have a self serv i didn't have time to pick thou the computer so i asked the person behind the counter to take my Order she Refused told me to use the self serv i said all i want is a 2 casa ds and a drink she just Refused to take my Order. I said your not gonna take my order No!! She replied used the self serv. I said I'm reporting you to your corporate she replied Leave we don't need your kind here.
Atmosphere: 1
Food: 1
Service: 1
They put order in bag and mix it up with the other
Atmosphere: 1
Food: 2
Service: 1
As it is at nearly every fast food joint, the employees attitudes are TERRIBLE!!! Not necessarily rude, but unwelcoming, dry attitudes, as tho they blame u for them having to work!
Atmosphere: 3
Food: 3
Service: 1
I will miss the chicken roll UPS! One of the best ideas TB has come up with.
Atmosphere: 5
Food: 5
Service: 3