I came upon an invitation after the meeting. I had prejudices. Since we were crowded, I wanted to keep up with the crowd. I wanted steak and shrimp as an order. The calamari arrived before the meal. The chef's show was incredible. We watched it with great pleasure with all my friends. I have never eaten such sumptuous and delicious food before. That's why my score is 5/5. I'm going to eat fried ice cream soon. I'm sure the dessert is delicious too.☺️☺️☺️I came upon an invitation after the meeting. I had prejudices. Since we were crowded, I wanted to keep up with the crowd. I wanted steak and shrimp as an order. The calamari arrived before the meal. The chef's show was incredible. We watched it with great pleasure with all my friends. I have never eaten such sumptuous and delicious food before. That's why my score is 5/5. I'm going to eat fried ice cream soon. I'm sure the dessert is delicious too. ☺️☺️☺️
Atmosphere: 5
Food: 5
Service: 5
Cameron Moran
They don't honor their closing time. Came in for a Togo order at 9:20 and was told the kitchen was closed. Close time says 10pm. I would have made a different decision had I known.
Quinn L.
Ichiban Steak & Sushi on Windward has TERRIBLE customer service! My family has been celebrating kids birthdays for over 12 years and this will DEFINITELY be our last!!! Chef had ZERO interaction while cooking, food had NO taste and manager was VERY RACIST and refused to offer any help to resolve the bad experience!!! Please do not patronize Ichiban Steak & Sushi any more - SERIOUSLY!!!
Lyndsey Pulliam
I ordered for pickup and it was the worst hibachi I have ever had. It was 37 dollars which I would not have minded if it was good quality. The filet had a weird taste to it and was not seasoned just saturated in oil and the fried rice was not fully cooked. When I called to let them know they said thank you for letting us know.
Food: 1
Service: 1
Steven White
Please tell your bartender that an old fashion does not have sweet and sour mix in it!
Atmosphere: 4
Food: 4
Service: 4
Tricia Carson
Loved watching Chef prepare food. And food was excellent...even the left overs the next day were great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: NY Steak & Shrimp
Timo Weich
We had a nice experience at Ichiban. We shared some delicious Sushi rolls and other dishes. The service was nice and the price ist fair.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Rosenburg
Great Hibachi experience. Good food. And don't skip out on the fatty tuna sushi.
Atmosphere: 5
Food: 5
Service: 5
Warren Cheely
Worst experience I have had in a while at a restaurant. Waited over an hour for a to go order. Then got home and the order was completely wrong. Drove back 30 minutes and had to wait another 40 minutes for the order to get made correctly. Requested a refund for all the head ache and was told no but was offered a free appetizer instead. This is a joke of restaurant run by managers who don’t understand customer service at all. Choose any other restaurant.
Family and I always enjoy our time here. Food is good and the table Chef's are always fun and friendly.
Darius Kohanim
I've been coming here for ten plus years, and it's consistently great food & service. My wife loves their sushi , & it's my favorite hibachi spot north of the city. Sometimes I get my good faster at lunch, than I do waiting in line at Chipotle.
Atmosphere: 5
Food: 5
Service: 5
Zachary
My recent visit had its highs and lows. The positive aspects include prompt seating for my reservation, a pleasant dining companion, and attentive serving staff. The NY strip and chicken hibachi, priced at $30, seemed reasonable compared to other establishments.However, the sushi experience was a letdown. The spicy tuna roll was not what I expected – tuna drowned in buffalo hot sauce and mayo. I returned it and opted not to pay. Disappointingly, my partner's Pokemon roll featured the same unappetizing spicy tuna.While the atmosphere and non-sushi dishes were enjoyable, the overall value didn't match the cost. Regrettably, due to the unsatisfactory sushi and overall experience, we won't be returning.
Atmosphere: 3
Food: 2
Service: 4
Jeff DeSalvo
2nd poor experience. Understaffed. Drinks came waaay late. Stuck us in the corner with cold air coming through the vent. During hibaci, vent didn't work at all and smoked us out. Food was good. Will not be back.
Atmosphere: 1
Food: 3
Service: 1
Greg Genske
No drink refills and automatically added 22% gratuity.
Had good time..recommend the place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice
I came upon an invitation after the meeting. I had prejudices. Since we were crowded, I wanted to keep up with the crowd. I wanted steak and shrimp as an order. The calamari arrived before the meal. The chef's show was incredible. We watched it with great pleasure with all my friends. I have never eaten such sumptuous and delicious food before. That's why my score is 5/5. I'm going to eat fried ice cream soon. I'm sure the dessert is delicious too.☺️☺️☺️I came upon an invitation after the meeting. I had prejudices. Since we were crowded, I wanted to keep up with the crowd. I wanted steak and shrimp as an order. The calamari arrived before the meal. The chef's show was incredible. We watched it with great pleasure with all my friends. I have never eaten such sumptuous and delicious food before. That's why my score is 5/5. I'm going to eat fried ice cream soon. I'm sure the dessert is delicious too. ☺️☺️☺️
Atmosphere: 5
Food: 5
Service: 5
They don't honor their closing time. Came in for a Togo order at 9:20 and was told the kitchen was closed. Close time says 10pm. I would have made a different decision had I known.
Ichiban Steak & Sushi on Windward has TERRIBLE customer service! My family has been celebrating kids birthdays for over 12 years and this will DEFINITELY be our last!!! Chef had ZERO interaction while cooking, food had NO taste and manager was VERY RACIST and refused to offer any help to resolve the bad experience!!! Please do not patronize Ichiban Steak & Sushi any more - SERIOUSLY!!!
I ordered for pickup and it was the worst hibachi I have ever had. It was 37 dollars which I would not have minded if it was good quality. The filet had a weird taste to it and was not seasoned just saturated in oil and the fried rice was not fully cooked. When I called to let them know they said thank you for letting us know.
Food: 1
Service: 1
Please tell your bartender that an old fashion does not have sweet and sour mix in it!
Atmosphere: 4
Food: 4
Service: 4
Loved watching Chef prepare food. And food was excellent...even the left overs the next day were great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: NY Steak & Shrimp
We had a nice experience at Ichiban. We shared some delicious Sushi rolls and other dishes. The service was nice and the price ist fair.
Atmosphere: 5
Food: 5
Service: 5
Great Hibachi experience. Good food. And don't skip out on the fatty tuna sushi.
Atmosphere: 5
Food: 5
Service: 5
Worst experience I have had in a while at a restaurant. Waited over an hour for a to go order. Then got home and the order was completely wrong. Drove back 30 minutes and had to wait another 40 minutes for the order to get made correctly. Requested a refund for all the head ache and was told no but was offered a free appetizer instead. This is a joke of restaurant run by managers who don’t understand customer service at all. Choose any other restaurant.
Food: 1
Service: 1
Restaurantji Recommends
Family and I always enjoy our time here. Food is good and the table Chef's are always fun and friendly.
I've been coming here for ten plus years, and it's consistently great food & service. My wife loves their sushi , & it's my favorite hibachi spot north of the city. Sometimes I get my good faster at lunch, than I do waiting in line at Chipotle.
Atmosphere: 5
Food: 5
Service: 5
My recent visit had its highs and lows. The positive aspects include prompt seating for my reservation, a pleasant dining companion, and attentive serving staff. The NY strip and chicken hibachi, priced at $30, seemed reasonable compared to other establishments.However, the sushi experience was a letdown. The spicy tuna roll was not what I expected – tuna drowned in buffalo hot sauce and mayo. I returned it and opted not to pay. Disappointingly, my partner's Pokemon roll featured the same unappetizing spicy tuna.While the atmosphere and non-sushi dishes were enjoyable, the overall value didn't match the cost. Regrettably, due to the unsatisfactory sushi and overall experience, we won't be returning.
Atmosphere: 3
Food: 2
Service: 4
2nd poor experience. Understaffed. Drinks came waaay late. Stuck us in the corner with cold air coming through the vent. During hibaci, vent didn't work at all and smoked us out. Food was good. Will not be back.
Atmosphere: 1
Food: 3
Service: 1
No drink refills and automatically added 22% gratuity.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Ahi Crunch