Avoid this specific location. Management needs improvement. Not one smile and greeting from any of the employees. I ordered a caramel Frappuccino with an espresso shot. Simple not at all complicated. They served what seemed to be more like a milk Frappuccino. They seemed to have forgotten the main ingredient, coffee. I asked the the drive through operator and he was annoyed when i asked him if it had coffee. And hand it back to me. I drove around and spoke to someone else, who seemed very annoyed when I asked her if they could make it over because I couldn't drink it like that. The tension was real ? they all seemed so miserable. I get it it was early in the morning, but smile won't hurt anyone.
Atmosphere: 3
Food: 1
Service: 1
A Porat
Clean and newish Starbucks location.
Atmosphere: 5
Food: 5
Service: 5
Mr PG
Always treated well at this store. The app says temporarily closed (1/28/24). Is it closing?
Steven Horovitz
Beautiful store, great service and of course the coffee was
Atmosphere: 5
Food: 5
Service: 5
K Griggs
The way I received Ashley and her attitude says that she’s is clearly only there for a check and could careless about customer satisfaction. Frank and Giovanni are also sweet to me when I come in though.
Atmosphere: 2
Food: 2
Service: 1
Jeremy Le Blanc
This is the best one. Where is Ray?? We miss him!
Atmosphere: 5
Food: 5
Service: 5
Sarah Cullen
If I had known it was going to take 25 minutes to get one coffee, I would never have come here. Nobody has time for this. Never coming to this location again.
Dr. Timothy deRoos
Self employed for 30 years! Sensitive to customer service. Extremely poor service and attitude from the staff who took the order. Just watched the same treatment of an elderly gentleman. Poor reflection of the training and ownership frankly. Should have gone to the local non chain shop.Will next time I want overpriced brew on a cold rainy day. Last visit to this chain.
Atmosphere: 1
Food: 3
Service: 1
D SHIRLEY
Very pleasant and friendly drive thru attendant. Wish I could go there everyday!!! Keep up the Gr8 work Hon!!! Kudos ?? ?....#
Atmosphere: 5
Food: 5
Service: 5
Charles Carranza (Charlie)
I’ve been grabbing a coffee before work here just about every day for the past few years. I don’t think I’ve ever waited for longer than 5 minutes and the baristas here are typically very courteous and friendly to me. ?
Can make a drink to order properly good one to come
Atmosphere: 4
Food: 4
Service: 4
Jonathan Kelley
Mobile order that took 15 min longer than t what “time ready” was provided on app. Messed up the order and the location as not busy as it was around 3:30 in the afternoon
Abby von Poks
I am highly disappointed in this store, as a former starbucks shift lead i felt EXTREMELY judged and disrespected from ordering the drink that i normally get. I walked in at 7am there was 1 car in the drive through and only one other customer physical in the store. I ordered my drink which is typically a Iced London fog latte, which i know is a drink that requires 5 minutes to steep hence the reason i went inside and not through the drive through. As i was ordering my drink Frank (i believe was his name)who was behind the counter informed me that it would take 5 minutes to steep, i told him that is totally fine and i dont mind waiting. Upon that he rolled his eyes and continued taking my order. I ordered a food item and a drink, my food item never got called out but my drink did. I saw the same man at the register slam my food onto the counter. I am NEVER the kind of person to leave a bad review about any business, however knowing how my former store was and me knowing the standard that starbucks as a company is supposed to be upholding i am very upset with the way i was treated as a customer in this store.
Atmosphere: 1
Food: 1
Service: 1
Joe
It's a Starbucks. But what really is a Starbucks? Or what really is a good coffee?It's a fast, reliable, homogenized, coffee experience. It hits all the targets it has created for itself.The coffee is neither bad nor exquisit. It is not too hot or too cold.It is a very Goldy Locks sort of business. It's always there. It's middle of the road, to midway.Its a solid 3 star establishment.What more could you expect?
Atmosphere: 3
Food: 3
Service: 3
Rotunda Singleton
Just a fyi , this particular location Starbucks in Alpharetta by the Goodwill Everytime I go there and order me a cheese danish they never give me a napkin but then they’ll have the nerve to prompt you to ask if u wanna leave a tip absolutely not especially when Everytime I repeat have to ask for a napkin. This is beyond ridiculous. Drive thru
Avoid this specific location. Management needs improvement. Not one smile and greeting from any of the employees. I ordered a caramel Frappuccino with an espresso shot. Simple not at all complicated. They served what seemed to be more like a milk Frappuccino. They seemed to have forgotten the main ingredient, coffee. I asked the the drive through operator and he was annoyed when i asked him if it had coffee. And hand it back to me. I drove around and spoke to someone else, who seemed very annoyed when I asked her if they could make it over because I couldn't drink it like that. The tension was real ? they all seemed so miserable. I get it it was early in the morning, but smile won't hurt anyone.
Atmosphere: 3
Food: 1
Service: 1
Clean and newish Starbucks location.
Atmosphere: 5
Food: 5
Service: 5
Always treated well at this store. The app says temporarily closed (1/28/24). Is it closing?
Beautiful store, great service and of course the coffee was
Atmosphere: 5
Food: 5
Service: 5
The way I received Ashley and her attitude says that she’s is clearly only there for a check and could careless about customer satisfaction. Frank and Giovanni are also sweet to me when I come in though.
Atmosphere: 2
Food: 2
Service: 1
This is the best one. Where is Ray?? We miss him!
Atmosphere: 5
Food: 5
Service: 5
If I had known it was going to take 25 minutes to get one coffee, I would never have come here. Nobody has time for this. Never coming to this location again.
Self employed for 30 years! Sensitive to customer service. Extremely poor service and attitude from the staff who took the order. Just watched the same treatment of an elderly gentleman. Poor reflection of the training and ownership frankly. Should have gone to the local non chain shop.Will next time I want overpriced brew on a cold rainy day. Last visit to this chain.
Atmosphere: 1
Food: 3
Service: 1
Very pleasant and friendly drive thru attendant. Wish I could go there everyday!!! Keep up the Gr8 work Hon!!! Kudos ?? ?....#
Atmosphere: 5
Food: 5
Service: 5
I’ve been grabbing a coffee before work here just about every day for the past few years. I don’t think I’ve ever waited for longer than 5 minutes and the baristas here are typically very courteous and friendly to me. ?
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Can make a drink to order properly good one to come
Atmosphere: 4
Food: 4
Service: 4
Mobile order that took 15 min longer than t what “time ready” was provided on app. Messed up the order and the location as not busy as it was around 3:30 in the afternoon
I am highly disappointed in this store, as a former starbucks shift lead i felt EXTREMELY judged and disrespected from ordering the drink that i normally get. I walked in at 7am there was 1 car in the drive through and only one other customer physical in the store. I ordered my drink which is typically a Iced London fog latte, which i know is a drink that requires 5 minutes to steep hence the reason i went inside and not through the drive through. As i was ordering my drink Frank (i believe was his name)who was behind the counter informed me that it would take 5 minutes to steep, i told him that is totally fine and i dont mind waiting. Upon that he rolled his eyes and continued taking my order. I ordered a food item and a drink, my food item never got called out but my drink did. I saw the same man at the register slam my food onto the counter. I am NEVER the kind of person to leave a bad review about any business, however knowing how my former store was and me knowing the standard that starbucks as a company is supposed to be upholding i am very upset with the way i was treated as a customer in this store.
Atmosphere: 1
Food: 1
Service: 1
It's a Starbucks. But what really is a Starbucks? Or what really is a good coffee?It's a fast, reliable, homogenized, coffee experience. It hits all the targets it has created for itself.The coffee is neither bad nor exquisit. It is not too hot or too cold.It is a very Goldy Locks sort of business. It's always there. It's middle of the road, to midway.Its a solid 3 star establishment.What more could you expect?
Atmosphere: 3
Food: 3
Service: 3
Just a fyi , this particular location Starbucks in Alpharetta by the Goodwill Everytime I go there and order me a cheese danish they never give me a napkin but then they’ll have the nerve to prompt you to ask if u wanna leave a tip absolutely not especially when Everytime I repeat have to ask for a napkin. This is beyond ridiculous. Drive thru
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheese Danish