Customer care was really bad..came before closing but the employee was very rude
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Veggie Delite
Tanvi Chougule
The Indian lady screamed at our face for coming in at 8:40 while the store closes at 9:00. Incomplete order and customer service was very poor
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Veggie Delite
Kel Hieke
The staff is the most incompetent collective of people I have ever seen. No matter how simple or difficult your order, the staff is guaranteed to find a way to mess it up.
Atmosphere: 1
Food: 1
Service: 1
Anthony Chu
Very rude
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Veggie Delite
J K
Excellent. Steve is very nice and helpful and he keeps the store spotless.
Atmosphere: 5
Food: 5
Service: 5
Asher Thomas
Run so well! The Bread is really really good here, sandwiches made fast and perfectly, everyone very courteous, super clean... kudos to the store manager and the workers... this place has it going!
HA... I've been going to this Subway for a couple yrs now... it's convenient, so I continue. The comments about the middle eastern lady are facts. I've tried being overly nice, talking, not talking, complimentary, no matter what, she is in a bad mood 99% of the time. I thought it was just her culture, the yelling and curt attitude, but NO ONE needs to be THAT rude to customers! And especially to me! I'm the nicest person I know! : )I finally had to write this review. The rest of the staff is on EGGSHELLS when she is there. They leave their shifts and give me that look... on the way out... you know. I mean, I don't want anyone to lose their job, but GOOD GOLLY in the name of all of us paying customers, PLEASE QUIT YELLING AT US!! And EVERYONE else behind the counter, PLEASE?!I'm dead serious, I've avoided changing something on my sandwich because I'm scared of her! DO NOT CHANGE YOUR MIND, ABOVE ALL ELSE, NEVER CHANGE YOUR MIND! If your order isn't right, just throw it away AFTER you leave, trust me!! I fear for your mental state! It will be irrevocably crushed!Woe to you if you didn't get your order exactly correct in the first 5 seconds! Be prepared BEFORE she tells you to order... If you are not ready, then RUN! Don't walk out, you'll hear her disgust on your way out the door... RUN I TELL YOU!I think she is kinda like management, she seems to train others, but others don't last long after her training, I'm telling you, there must be other Subways to work, NO ONE puts up with her for long!When she isn't there, it's a MUCH BETTER ATMOSPHERE! The rest of the staff is wonderful!! It's clean. They are fast and courteous. I feel SO BADLY for those working with her.I don't know how she acts when Subway management stops by to check in, but if they don't see it, maybe someone should visit from their employee relations or human resources department and watch and observe without her knowing? Maybe if someone from that dept suggested some customer facing improvements?! Like QUIT YELLING!... or talk just a smidge slower so we can understand?... and maybe have a tiny bit of patience with customers?!... and QUIT YELLING?! ... and did I say QUIT YELLING?!If she's on the phone sitting down, just TURN AROUND AND WALK OUT! Don't chance it! She yells on the phone also! The entire conversation!She's not lazy, I'll say that FOR SURE! She seems to work extremely hard. But it's just not worth it though.It's just not. I'd rather get my sandwich anger-free, and without the screaming, for myself, my co-workers and my kids. ugh.
Atmosphere: 3
Food: 4
Service: 2
YoungSeok Lee
Was closed for breakfast when it says open
Atmosphere: 3
Food: 3
Service: 1
Danny Martínez.
Excellent bilingual crew, Great customer service and clean place .
Atmosphere: 5
Food: 5
Service: 5
Sonia Garcia
The older Indian lady is extremely rude and mean answers everything screaming and has a horrible attitude slamming things on the counter and looking at people in a very nasty way totally disgusted !!! Don’t forget you exist and stay in business because of your customers lady !!!! I used to love going to subway with my kids I will not go back !!!
During my recent visit to Subway on Webb Bridge Rd, I decided to try their Sweet Onion Chicken Teriyaki Sub, and I must say, it was a truly delightful experience. Nestled in the bustling city of Alpharetta, GA, this Subway location offered a satisfying meal that left me craving for more.The star of the show, without a doubt, was the tender and juicy chicken, glazed in the delectable Sweet Onion Chicken Teriyaki sauce. The combination of sweet and savory flavors blended harmoniously, creating a taste sensation that left me thoroughly impressed. The chicken itself was cooked to perfection, boasting succulence and tenderness that made each bite an absolute pleasure.The Sweet Onion Chicken Teriyaki sauce added a unique and delightful twist to the sub. Its sweet and tangy notes perfectly complemented the savory chicken, enhancing the overall flavor profile. The sauce was well-balanced, not overpowering the other ingredients, and provided a satisfying glaze that made the sub truly memorable.The fresh vegetables, including crisp lettuce, juicy tomatoes, and crunchy onions, added a refreshing crunch and a burst of vibrant flavors to the sub. They balanced out the sweetness of the teriyaki sauce and brought a delightful textural contrast to the soft bread and tender chicken. Of course I have requested to add Ranch too.Speaking of the cheese bread, it was fresh, soft, and held all the ingredients together remarkably well. The sub was assembled with care and attention to detail, ensuring that each bite provided a perfect balance of flavors and textures.The portion size was generous, leaving me feeling satisfied and content. The customization options at Subway allowed me to personalize my sub with additional toppings, such as cheese and condiments, further enhancing the overall experience.The service at this Subway location was friendly and efficient. The staff members were courteous, and my sub was prepared promptly to my specifications. The restaurant itself was clean and well-maintained, creating a pleasant and inviting atmosphere for dining.Please note that taste preferences may vary, but this review reflects my personal experience and appreciation for the Sweet Onion Chicken Teriyaki Sub at Subway Webb Bridge Rd in Alpharetta, GA
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki Footlong Regular Sub
vijaya raghavan Ragunathan
They don't change gloves between orders using same gloves for veg and non- veg orders. No head cover worn.more unhygienic place.Has lost it's charm.
Service: 1
George Claffey
Honestly not sure why everyone is complaining. The folk behind the counter are hard workers (which is nice to see in todays world of laziness). I haven’t seen a subway churn like that during a lunch hour in a decade. The sandwhich was put together great as well. Great job team.
Atmosphere: 5
Food: 5
Service: 5
Krish Subbiah
Bad customer service and does not want to add vegetables or
Atmosphere: 1
Food: 2
Service: 1
Arnab Duttaray
Great food , as always ! So fresh.. lots of choices.. restroom is open to all. It is clean and well-maintained. Healthy drink options available e.g. unsweetened tea. One thing - I forgot to say that in Veggie Delite I need veggie patty ! So, after eating a bite, got surprised ! ? and asked. Then came to know that customer needs to specifically ask for Veggie patty in Veggie Delite when ordering. As there is extra charge for that. However, shop made good by giving me complimentary patties Overall, very good experience.Vegetarian options: Vegetarians can go for the Veggie Delite, with or without patty. Even vegetarians who avoid onion and garlic will get multiple options here. They can also build their own sandwich here.Kid-friendliness: Kids' meal available. It is healthy too. I have eaten kids' meal here as well ?Parking: Shop located in a shopping center with multiple businesses. So, usually parking is available. Customers might have to walk a little bit more from parked car during lunch or dinner hours.Wheelchair accessibility: Handicapped parking available near the shop. Not sure how far though. But usually these parking spaces are built near the shop doors.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Buffalo Chicken, Carved Turkey Breast Sandwich
Customer care was really bad..came before closing but the employee was very rude
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Veggie Delite
The Indian lady screamed at our face for coming in at 8:40 while the store closes at 9:00. Incomplete order and customer service was very poor
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Veggie Delite
The staff is the most incompetent collective of people I have ever seen. No matter how simple or difficult your order, the staff is guaranteed to find a way to mess it up.
Atmosphere: 1
Food: 1
Service: 1
Very rude
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Veggie Delite
Excellent. Steve is very nice and helpful and he keeps the store spotless.
Atmosphere: 5
Food: 5
Service: 5
Run so well! The Bread is really really good here, sandwiches made fast and perfectly, everyone very courteous, super clean... kudos to the store manager and the workers... this place has it going!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Oven Roasted Turkey, Tuna
HA... I've been going to this Subway for a couple yrs now... it's convenient, so I continue. The comments about the middle eastern lady are facts. I've tried being overly nice, talking, not talking, complimentary, no matter what, she is in a bad mood 99% of the time. I thought it was just her culture, the yelling and curt attitude, but NO ONE needs to be THAT rude to customers! And especially to me! I'm the nicest person I know! : )I finally had to write this review. The rest of the staff is on EGGSHELLS when she is there. They leave their shifts and give me that look... on the way out... you know. I mean, I don't want anyone to lose their job, but GOOD GOLLY in the name of all of us paying customers, PLEASE QUIT YELLING AT US!! And EVERYONE else behind the counter, PLEASE?!I'm dead serious, I've avoided changing something on my sandwich because I'm scared of her! DO NOT CHANGE YOUR MIND, ABOVE ALL ELSE, NEVER CHANGE YOUR MIND! If your order isn't right, just throw it away AFTER you leave, trust me!! I fear for your mental state! It will be irrevocably crushed!Woe to you if you didn't get your order exactly correct in the first 5 seconds! Be prepared BEFORE she tells you to order... If you are not ready, then RUN! Don't walk out, you'll hear her disgust on your way out the door... RUN I TELL YOU!I think she is kinda like management, she seems to train others, but others don't last long after her training, I'm telling you, there must be other Subways to work, NO ONE puts up with her for long!When she isn't there, it's a MUCH BETTER ATMOSPHERE! The rest of the staff is wonderful!! It's clean. They are fast and courteous. I feel SO BADLY for those working with her.I don't know how she acts when Subway management stops by to check in, but if they don't see it, maybe someone should visit from their employee relations or human resources department and watch and observe without her knowing? Maybe if someone from that dept suggested some customer facing improvements?! Like QUIT YELLING!... or talk just a smidge slower so we can understand?... and maybe have a tiny bit of patience with customers?!... and QUIT YELLING?! ... and did I say QUIT YELLING?!If she's on the phone sitting down, just TURN AROUND AND WALK OUT! Don't chance it! She yells on the phone also! The entire conversation!She's not lazy, I'll say that FOR SURE! She seems to work extremely hard. But it's just not worth it though.It's just not. I'd rather get my sandwich anger-free, and without the screaming, for myself, my co-workers and my kids. ugh.
Atmosphere: 3
Food: 4
Service: 2
Was closed for breakfast when it says open
Atmosphere: 3
Food: 3
Service: 1
Excellent bilingual crew, Great customer service and clean place .
Atmosphere: 5
Food: 5
Service: 5
The older Indian lady is extremely rude and mean answers everything screaming and has a horrible attitude slamming things on the counter and looking at people in a very nasty way totally disgusted !!! Don’t forget you exist and stay in business because of your customers lady !!!! I used to love going to subway with my kids I will not go back !!!
Service: 1
Restaurantji Recommends
During my recent visit to Subway on Webb Bridge Rd, I decided to try their Sweet Onion Chicken Teriyaki Sub, and I must say, it was a truly delightful experience. Nestled in the bustling city of Alpharetta, GA, this Subway location offered a satisfying meal that left me craving for more.The star of the show, without a doubt, was the tender and juicy chicken, glazed in the delectable Sweet Onion Chicken Teriyaki sauce. The combination of sweet and savory flavors blended harmoniously, creating a taste sensation that left me thoroughly impressed. The chicken itself was cooked to perfection, boasting succulence and tenderness that made each bite an absolute pleasure.The Sweet Onion Chicken Teriyaki sauce added a unique and delightful twist to the sub. Its sweet and tangy notes perfectly complemented the savory chicken, enhancing the overall flavor profile. The sauce was well-balanced, not overpowering the other ingredients, and provided a satisfying glaze that made the sub truly memorable.The fresh vegetables, including crisp lettuce, juicy tomatoes, and crunchy onions, added a refreshing crunch and a burst of vibrant flavors to the sub. They balanced out the sweetness of the teriyaki sauce and brought a delightful textural contrast to the soft bread and tender chicken. Of course I have requested to add Ranch too.Speaking of the cheese bread, it was fresh, soft, and held all the ingredients together remarkably well. The sub was assembled with care and attention to detail, ensuring that each bite provided a perfect balance of flavors and textures.The portion size was generous, leaving me feeling satisfied and content. The customization options at Subway allowed me to personalize my sub with additional toppings, such as cheese and condiments, further enhancing the overall experience.The service at this Subway location was friendly and efficient. The staff members were courteous, and my sub was prepared promptly to my specifications. The restaurant itself was clean and well-maintained, creating a pleasant and inviting atmosphere for dining.Please note that taste preferences may vary, but this review reflects my personal experience and appreciation for the Sweet Onion Chicken Teriyaki Sub at Subway Webb Bridge Rd in Alpharetta, GA
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki Footlong Regular Sub
They don't change gloves between orders using same gloves for veg and non- veg orders. No head cover worn.more unhygienic place.Has lost it's charm.
Service: 1
Honestly not sure why everyone is complaining. The folk behind the counter are hard workers (which is nice to see in todays world of laziness). I haven’t seen a subway churn like that during a lunch hour in a decade. The sandwhich was put together great as well. Great job team.
Atmosphere: 5
Food: 5
Service: 5
Bad customer service and does not want to add vegetables or
Atmosphere: 1
Food: 2
Service: 1
Great food , as always ! So fresh.. lots of choices.. restroom is open to all. It is clean and well-maintained. Healthy drink options available e.g. unsweetened tea. One thing - I forgot to say that in Veggie Delite I need veggie patty ! So, after eating a bite, got surprised ! ? and asked. Then came to know that customer needs to specifically ask for Veggie patty in Veggie Delite when ordering. As there is extra charge for that. However, shop made good by giving me complimentary patties Overall, very good experience.Vegetarian options: Vegetarians can go for the Veggie Delite, with or without patty. Even vegetarians who avoid onion and garlic will get multiple options here. They can also build their own sandwich here.Kid-friendliness: Kids' meal available. It is healthy too. I have eaten kids' meal here as well ?Parking: Shop located in a shopping center with multiple businesses. So, usually parking is available. Customers might have to walk a little bit more from parked car during lunch or dinner hours.Wheelchair accessibility: Handicapped parking available near the shop. Not sure how far though. But usually these parking spaces are built near the shop doors.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Buffalo Chicken, Carved Turkey Breast Sandwich