The first and the last time I will ever eat here! I asked for no onions on my sandwich and got onions. I could’ve gotten a better sandwich at Subway for less money.
Food: 1
Service: 4
Terry Truhlar
The bread has changed! I don't care what they claim. It used to be airier and fluffy, now it is denser and not as tasty. I don't know if this is due to the supposed menu update or not, but they have made the sandwiches less appealing. Too bad I used to like them a lot, but not anymore.
Atmosphere: 4
Food: 3
Service: 4
Marieanne Porter
I love this place, the food is always excellent and the atmosphere is super chill. Plenty of outlets for working on your laptop, and service is super kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
AG
Never thought a sandwich shop would be my thing, but the sandwiches are sooo good!!! They turned a simple turkey sandwich into something I could eat every day.
Atmosphere: 5
Food: 5
Service: 5
Kevin Foster
Always great sandwiches love this place since I was a
Continually out of pizza on Wednesdays. This is the fourth time.
shelia mcdevitt
Food was delicious. Cashier not really paying attention to ordering. Bathroom was terrible,toilets were not flushed and backed up.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Turkey Bacon Club
Sharon Lay
I just had a,Avocado Turkey sandwich! Talk about absolutely delicious. It was. I had to pause for a moment and reflect. Thank you for a wonderful sandwich!
Food: 5
Service: 5
Michelle Boyer
The wait in line was a little long, but the attention and service given to each individual was really outstanding. Excellent sandwiches!
Atmosphere: 4
Food: 5
Service: 5
Kevin Y.
Was visiting my daughter at St Mary's hospital and heading back to Winder saw this and had to go. My son and I have t been to one in years and couldn't wait! Drive through was empty so picked up a turkey and a Rueben (rye), I wanted that famous sour dough. Took a bit to get home so opened up and dug in and these were fantastic!!! The turkey had a lb of meat or close, great bread and soo good, Rueben was not as big but spot on. We only at half and had to stop and will eat more later but we got fast service, good food, happy camper !! Recommend!!!
The worst Schlotzsky's I've ever been to and I've been to at least a dozen locations. I'm an Athens local, I was so excited to move near a one, but my gosh it's so so bad!!! From being ignored by employees for 20 min at the counter, to the quality of the sandwiches, to the upkeep, and cleanliness inside the dining room. It's all horrible and it makes me sad cause I truly love their food! Today I decided to go because I had a $5 off coupon, placed my order online, showed up, they couldn't locate my online order, which I ordered at their location. So canceled the order and this truly is the last time I'll have a horrible experience with them because I'm never going back. Corporate needs to step in here to get new management cause their current "system" most definitely isn't working.
Bernie Hockman
The soup is really good. Sandwiches are hard to eat because the fine cut lettuce falls all over the
Atmosphere: 3
Food: 3
Service: 4
Kayla King
Schlotzsky's is the best, hands down! I don't know the cashier's name I usually see, but I normally get a pack of the Classic Cinnabons (usually 6-9 at a time) for my coworkers and they're always so polite & quick.
Atmosphere: 5
Food: 5
Service: 5
Sandy KC
If you like service with an attitude and food that does not match the chain's typical high quality, then Athens, GA would be your location!For 30 years I've had the privilege of dining at the Suwanee, Georgia location, which in recent years has been rated the highest rated Schlotzsky's in the USA! It's great! The people in Suwanee are great! The service in Suwanee is great! And the food in Suwanee is fabulous.THEN.. we moved to Athens, GA. I seriously find myself wondering if this is the worst location of Schlotzsky's in the USA! Today, after about a dozen mediocre to bad visits, I told my husband I'm done with the Athens, GA location!On the bright side, my order itself was correct today. However, my sandwich at first appearance didn't look quite right. When I bit into it the bread was very weird and doughy. I found it kind of pasty and it tasted very plain. It was more like something I could have gotten by walking across the parking lot and buying something at the grocery store myself. It was not your typical Schlotzsky's bunz.So I asked one of the ladies, "Did Schlotzsky's change their bread recipe?"She quipped back, "No! It's the same recipe it has been for 40 years. We've got the same cook we've had for a decade. That's the same bun." And she walked off, carrying her attitude high.. never considering it might be worth asking me if something was wrong with the bun.After she left, I turned to my husband and said, "I've been dining at Schlotzsky's for 30 years, and this is not their typical bun. It doesn't taste anything like a Schlotzsky's bun!"Hubby responded that his bun wasn't as good as usual either, and it was crumbly more than usual. He had gotten a medium sandwich, so his bread was from a different batch. I had torn off a piece of my bun for my husband to taste. We both agreed that this was much more like a bun out of a bag at the grocery store. It was on the pasty & doughy side rather than the typical Schlotzsky's sourdough bunz!I've had this location in Athens serve me a salad with rotten apple on it before, and have had my order wrong on more than one occasion. And it's corrected if I complain, which is nice, but I could do without the snarky attitudes towards the customers. Today I wasn't in the mood to deal with it, as is usually the case, so I just choked it down, not enjoying it at all.In any case, this is NOT a quality Schlotzsky's location in Athens, GA in 2022-2023. If you've only dined at this location, and decided you don't like Schlotzsky's, for the love of Schlotzsky's, please go to any other location before writing them off completely!If you're ever near Suwanee, Georgia, and you want to have great Schlotzsky's to see what that's like, go there. As for me and my household, this Schlotzsky's in Athens is being written off the books.I should have taken photos of my sandwich before I even bit into it, but I didn't. So I don't know if you can tell anything from the photos I did take, but this dense, doughy bread is not the way Schlotzsky's Bunz typically are! SAD FACE!!
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: The Original
Georgia Garden Girl's Homestead
Great sandwichs!!!The staff were fantastic!!The quality of service was terrific!
The first and the last time I will ever eat here! I asked for no onions on my sandwich and got onions. I could’ve gotten a better sandwich at Subway for less money.
Food: 1
Service: 4
The bread has changed! I don't care what they claim. It used to be airier and fluffy, now it is denser and not as tasty. I don't know if this is due to the supposed menu update or not, but they have made the sandwiches less appealing. Too bad I used to like them a lot, but not anymore.
Atmosphere: 4
Food: 3
Service: 4
I love this place, the food is always excellent and the atmosphere is super chill. Plenty of outlets for working on your laptop, and service is super kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Never thought a sandwich shop would be my thing, but the sandwiches are sooo good!!! They turned a simple turkey sandwich into something I could eat every day.
Atmosphere: 5
Food: 5
Service: 5
Always great sandwiches love this place since I was a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Rice Soup, Chicken Bacon Smokecheesy, Broccoli & Cheese Soup
Continually out of pizza on Wednesdays. This is the fourth time.
Food was delicious. Cashier not really paying attention to ordering. Bathroom was terrible,toilets were not flushed and backed up.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Turkey Bacon Club
I just had a,Avocado Turkey sandwich! Talk about absolutely delicious. It was. I had to pause for a moment and reflect. Thank you for a wonderful sandwich!
Food: 5
Service: 5
The wait in line was a little long, but the attention and service given to each individual was really outstanding. Excellent sandwiches!
Atmosphere: 4
Food: 5
Service: 5
Was visiting my daughter at St Mary's hospital and heading back to Winder saw this and had to go. My son and I have t been to one in years and couldn't wait! Drive through was empty so picked up a turkey and a Rueben (rye), I wanted that famous sour dough. Took a bit to get home so opened up and dug in and these were fantastic!!! The turkey had a lb of meat or close, great bread and soo good, Rueben was not as big but spot on. We only at half and had to stop and will eat more later but we got fast service, good food, happy camper !! Recommend!!!
Restaurantji Recommends
The worst Schlotzsky's I've ever been to and I've been to at least a dozen locations. I'm an Athens local, I was so excited to move near a one, but my gosh it's so so bad!!! From being ignored by employees for 20 min at the counter, to the quality of the sandwiches, to the upkeep, and cleanliness inside the dining room. It's all horrible and it makes me sad cause I truly love their food! Today I decided to go because I had a $5 off coupon, placed my order online, showed up, they couldn't locate my online order, which I ordered at their location. So canceled the order and this truly is the last time I'll have a horrible experience with them because I'm never going back. Corporate needs to step in here to get new management cause their current "system" most definitely isn't working.
The soup is really good. Sandwiches are hard to eat because the fine cut lettuce falls all over the
Atmosphere: 3
Food: 3
Service: 4
Schlotzsky's is the best, hands down! I don't know the cashier's name I usually see, but I normally get a pack of the Classic Cinnabons (usually 6-9 at a time) for my coworkers and they're always so polite & quick.
Atmosphere: 5
Food: 5
Service: 5
If you like service with an attitude and food that does not match the chain's typical high quality, then Athens, GA would be your location!For 30 years I've had the privilege of dining at the Suwanee, Georgia location, which in recent years has been rated the highest rated Schlotzsky's in the USA! It's great! The people in Suwanee are great! The service in Suwanee is great! And the food in Suwanee is fabulous.THEN.. we moved to Athens, GA. I seriously find myself wondering if this is the worst location of Schlotzsky's in the USA! Today, after about a dozen mediocre to bad visits, I told my husband I'm done with the Athens, GA location!On the bright side, my order itself was correct today. However, my sandwich at first appearance didn't look quite right. When I bit into it the bread was very weird and doughy. I found it kind of pasty and it tasted very plain. It was more like something I could have gotten by walking across the parking lot and buying something at the grocery store myself. It was not your typical Schlotzsky's bunz.So I asked one of the ladies, "Did Schlotzsky's change their bread recipe?"She quipped back, "No! It's the same recipe it has been for 40 years. We've got the same cook we've had for a decade. That's the same bun." And she walked off, carrying her attitude high.. never considering it might be worth asking me if something was wrong with the bun.After she left, I turned to my husband and said, "I've been dining at Schlotzsky's for 30 years, and this is not their typical bun. It doesn't taste anything like a Schlotzsky's bun!"Hubby responded that his bun wasn't as good as usual either, and it was crumbly more than usual. He had gotten a medium sandwich, so his bread was from a different batch. I had torn off a piece of my bun for my husband to taste. We both agreed that this was much more like a bun out of a bag at the grocery store. It was on the pasty & doughy side rather than the typical Schlotzsky's sourdough bunz!I've had this location in Athens serve me a salad with rotten apple on it before, and have had my order wrong on more than one occasion. And it's corrected if I complain, which is nice, but I could do without the snarky attitudes towards the customers. Today I wasn't in the mood to deal with it, as is usually the case, so I just choked it down, not enjoying it at all.In any case, this is NOT a quality Schlotzsky's location in Athens, GA in 2022-2023. If you've only dined at this location, and decided you don't like Schlotzsky's, for the love of Schlotzsky's, please go to any other location before writing them off completely!If you're ever near Suwanee, Georgia, and you want to have great Schlotzsky's to see what that's like, go there. As for me and my household, this Schlotzsky's in Athens is being written off the books.I should have taken photos of my sandwich before I even bit into it, but I didn't. So I don't know if you can tell anything from the photos I did take, but this dense, doughy bread is not the way Schlotzsky's Bunz typically are! SAD FACE!!
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: The Original
Great sandwichs!!!The staff were fantastic!!The quality of service was terrific!
Atmosphere: 5
Food: 5
Service: 5