this location cant do anything right. I stopped coming here bc theyre unreliable and hardly have my flavor. I revisit them 9 months later and got a cup with a damaged lid. Ice cream spilling everywhere
Atmosphere: 1
Food: 1
Service: 1
Erica Stokes
Ordered via doordash app and was told that my order was picked up by someone else. They took no responsibility for giving my order to the wrong person. They did not offer to make it right. I had to contact Doordash to get a refund. Complete disgrace.
Service: 1
Mel B
Not sure what's happening but the butter pecan I ordered via Uber Eats was another brand. The flavor was totally off and this was the first time this has happened. Maybe they received the wrong flavor and passed it off as butter pecan. Hope they get it right.
Food: 2
Leafaitulagi Tafa
Had a coffee ice cream on cup with recess cups topping. Ice doesn’t taste like coffee at all and the recess is old eewww yuck. Dumped out the toppings to eat just the ice cream but that old candy taste as still there
Tyshaia Brown
I always get the non dairy strawberry banana ice cream in a waffle cone. It is so good! Good quality always from Bruster's. The young ladies there are always nice and quick!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Delicious Treats from Brusters Freshly Made
T L
Could be great, but never have many flavors and the customer service is horrible. They have all these silly little girls, that play too much and don’t have any concept of customer service. The last thing I purchased was a strawberry shortcake and it was horrible. I want to be able to see what they’re doing bc it wasn’t right. The NY cheesecake tasted like vanilla and the butter pecan did as well. I remember 1 pecan. I can’t with this place. Why is everything always subpar in our area? Why when I go out to other neighborhoods do I get a completely different experience? Do better black people!
Atmosphere: 1
Food: 1
Service: 1
Cecilia Houston Torrence
Ordered 2 banana splits. BOTH were WRONG!! We were very disappointed. ??????
A_Lauren
Completely disappointed to arrive to bruster’s on a summer evening at 8:30 pm and be told that they were closed. Please update the hours of operation to accurately reflect the hours you are open.
Xavis Dill
I will never visit this location again The customer service was unprofessional after waiting in a long line just to find out what i wanted they were out of the strawberry shortcake there was no sign or anything saying they were out too many young people in this location y'all need to hire a grown up
Miss Tori
They are entirely too slow to just be serving ice cream. The girls move with no sense of urgency. We were literally in line for 30 minutes with 4 people in front of us. The young ladies just barely moved. I understand that moving faster doesn’t speed up their shift, but it might make time go faster if they cared.
First time in a while going here. I stayed away because I had better tasting ice cream. I decided to give them another try. I must admit, the NY Cheesecake was very good. I also had the black walnut and pistachio, all very tasty. Very creamy and fresh tasting. I will patronize again. Good customer service.
jasmine woods
Customer Service Is Always At It’s Best. Absolutely Love The NonDairy Flavors!
Keshia Byrd
I love Brusters Ice Cream. They have a large selection to choose from. I wish they never took the one from Camp Creek away because now I have to drive a little ways to get Brusters.
John Long
My wife love the chocolate ice cream with the waffle cone. We will be back.
Brenda Smith
Excellent place to purchase ice cream and dessert. Custom service is excellent.
this location cant do anything right. I stopped coming here bc theyre unreliable and hardly have my flavor. I revisit them 9 months later and got a cup with a damaged lid. Ice cream spilling everywhere
Atmosphere: 1
Food: 1
Service: 1
Ordered via doordash app and was told that my order was picked up by someone else. They took no responsibility for giving my order to the wrong person. They did not offer to make it right. I had to contact Doordash to get a refund. Complete disgrace.
Service: 1
Not sure what's happening but the butter pecan I ordered via Uber Eats was another brand. The flavor was totally off and this was the first time this has happened. Maybe they received the wrong flavor and passed it off as butter pecan. Hope they get it right.
Food: 2
Had a coffee ice cream on cup with recess cups topping. Ice doesn’t taste like coffee at all and the recess is old eewww yuck. Dumped out the toppings to eat just the ice cream but that old candy taste as still there
I always get the non dairy strawberry banana ice cream in a waffle cone. It is so good! Good quality always from Bruster's. The young ladies there are always nice and quick!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Delicious Treats from Brusters Freshly Made
Could be great, but never have many flavors and the customer service is horrible. They have all these silly little girls, that play too much and don’t have any concept of customer service. The last thing I purchased was a strawberry shortcake and it was horrible. I want to be able to see what they’re doing bc it wasn’t right. The NY cheesecake tasted like vanilla and the butter pecan did as well. I remember 1 pecan. I can’t with this place. Why is everything always subpar in our area? Why when I go out to other neighborhoods do I get a completely different experience? Do better black people!
Atmosphere: 1
Food: 1
Service: 1
Ordered 2 banana splits. BOTH were WRONG!! We were very disappointed. ??????
Completely disappointed to arrive to bruster’s on a summer evening at 8:30 pm and be told that they were closed. Please update the hours of operation to accurately reflect the hours you are open.
I will never visit this location again The customer service was unprofessional after waiting in a long line just to find out what i wanted they were out of the strawberry shortcake there was no sign or anything saying they were out too many young people in this location y'all need to hire a grown up
They are entirely too slow to just be serving ice cream. The girls move with no sense of urgency. We were literally in line for 30 minutes with 4 people in front of us. The young ladies just barely moved. I understand that moving faster doesn’t speed up their shift, but it might make time go faster if they cared.
Restaurantji Recommends
First time in a while going here. I stayed away because I had better tasting ice cream. I decided to give them another try. I must admit, the NY Cheesecake was very good. I also had the black walnut and pistachio, all very tasty. Very creamy and fresh tasting. I will patronize again. Good customer service.
Customer Service Is Always At It’s Best. Absolutely Love The NonDairy Flavors!
I love Brusters Ice Cream. They have a large selection to choose from. I wish they never took the one from Camp Creek away because now I have to drive a little ways to get Brusters.
My wife love the chocolate ice cream with the waffle cone. We will be back.
Excellent place to purchase ice cream and dessert. Custom service is excellent.