Apathetic staff, extremely long delivery times upwards of several hours.
Fallon Anderson
Everytime I order delivery it takes TWO HOURS. I love jimmy johns food so much that I always give it another shot but this happens over and over again and no one picks up the phone when I am calling. The app will say its out for delivery for over an hour and they are right down the street (walking distance)
Service: 1
Angel Springhoffs
The very worst thing you can do is have bad service at the front counter Really You cannot have an attitude with people. I don’t know these ladies from a hole in the wall but Jesus Christ what an attitude.! These three ladies should find another job they look miserable
Food: 3
Service: 1
Dean Malka
Maybe stick to making sandwiches and leave the deliveries to other people. 60 minutes for a door dash order 1 mile away.
Atmosphere: 1
Food: 1
Service: 1
Zihou Zhang
Never order takeout from here, they will never deliver your food or give u the refound, blacklist this store！
Atmosphere: 1
Food: 1
Service: 1
S E
This place is the best Jimmy John’s in Atlanta. They have fast service and great customer service! Shamera was the one that helped me!
Atmosphere: 5
Food: 5
Service: 5
aduchee johnson
Bad service from a guy they had behind the register, (don’t know if he works there) but Keshia was very attentive, and even brought my food out while I was waiting, but a personally like his may be being the business down.
Atmosphere: 3
Food: 5
Service: 1
Chris Assal
We placed an order and never received our food. We never received any notifications about our order and no one answers the phone at this store. We called several times and no answer. We waited almost two hours and still no one would answer the phone so we could cancel our order. Finally had to just order something else and we’ll find out if we get our order credited back to us. This isn’t the first time this has happened when we order from this store. Hate to say it, because we love Jimmy John’s, but won’t be ordering from here anymore! They need to change their tag line! It’s not Freaky Fast!
Chris Lewis
Place legitimately closes whenever they want regularly. I live upstairs and have tried to walk in to order food at 5:15, 6:20, and 7:47. Each time they’re randomly closing for no reason… Even had an ubereats delivery from here one day at NOON and they called me to let me know they ran out of bread……. I’ve historically loved Jimmy John’s, especially coming from out of state but this location is awful.
Atmosphere: 1
Food: 1
Service: 1
Christopher L.
Place legitimately closes whenever they want regularly. I live upstairs and have tried to walk in to order food at 5:15, 6:20, and 7:47. Each time they're randomly closing for no reason... Even had an ubereats delivery from here one day at NOON and they called me to let me know they ran out of bread....... I think out of the 10 times I've tried to go here I've probably been served once. I've historically loved Jimmy John's, especially coming from out of state but this location is awful.
i’ve always loved JJ. wanted to try the pesto pasta salad. The use by dates is 11/30-12/3. it’s 12/6. don’t really appreciate getting old food. now makes me wonder if anything used in my sandwich was used past the date it was supposed to be.
Brett Erickson
At 10:08am I placed on online order, walked in to grab it at 10:29. This location almost never puts to-go orders on the designated shelf. A customer is expected to go to the end of the sandwich line and ask for the order. No big deal, so long as someone is there to hand it to you. I got the attention of an employee and said "Hey, I have a mobile order for Brett." They just stared at me like I was asking something unreasonable. Carried on with something else. So I checked online and they open for in person orders at 10:30. Maybe the worker was giving an attitude because I was kicking their day off a little too quickly. In any case, I just ask to be acknowledged with a "I'll be right with you" or similar, rather than ignored. If I'm in the wrong place at the wrong time, let me know.For clarification, I asked a separate employee if I had arrived too early. No, online orders are in fact allowed at 10am. I just don't want to be treated like an inconvenience by default. Please fix this.Food is good though, always made correctly.
Atmosphere: 3
Food: 5
Service: 1
Whit A.
Walked in an hour before they were suppose to close (on 11/14/23 at 7:55pm) and they just said "we're closing early, only accepting online orders". Whoever runs this place needs to wake up.
emilcorday
Was closed three hours early. Also, staff was very rude.
Atmosphere: 1
Food: 1
Service: 1
Tony Dyer
Nasty food place is nasty ? I will never spend my money here again I would rather walk down to
Apathetic staff, extremely long delivery times upwards of several hours.
Everytime I order delivery it takes TWO HOURS. I love jimmy johns food so much that I always give it another shot but this happens over and over again and no one picks up the phone when I am calling. The app will say its out for delivery for over an hour and they are right down the street (walking distance)
Service: 1
The very worst thing you can do is have bad service at the front counter Really You cannot have an attitude with people. I don’t know these ladies from a hole in the wall but Jesus Christ what an attitude.! These three ladies should find another job they look miserable
Food: 3
Service: 1
Maybe stick to making sandwiches and leave the deliveries to other people. 60 minutes for a door dash order 1 mile away.
Atmosphere: 1
Food: 1
Service: 1
Never order takeout from here, they will never deliver your food or give u the refound, blacklist this store！
Atmosphere: 1
Food: 1
Service: 1
This place is the best Jimmy John’s in Atlanta. They have fast service and great customer service! Shamera was the one that helped me!
Atmosphere: 5
Food: 5
Service: 5
Bad service from a guy they had behind the register, (don’t know if he works there) but Keshia was very attentive, and even brought my food out while I was waiting, but a personally like his may be being the business down.
Atmosphere: 3
Food: 5
Service: 1
We placed an order and never received our food. We never received any notifications about our order and no one answers the phone at this store. We called several times and no answer. We waited almost two hours and still no one would answer the phone so we could cancel our order. Finally had to just order something else and we’ll find out if we get our order credited back to us. This isn’t the first time this has happened when we order from this store. Hate to say it, because we love Jimmy John’s, but won’t be ordering from here anymore! They need to change their tag line! It’s not Freaky Fast!
Place legitimately closes whenever they want regularly. I live upstairs and have tried to walk in to order food at 5:15, 6:20, and 7:47. Each time they’re randomly closing for no reason… Even had an ubereats delivery from here one day at NOON and they called me to let me know they ran out of bread……. I’ve historically loved Jimmy John’s, especially coming from out of state but this location is awful.
Atmosphere: 1
Food: 1
Service: 1
Place legitimately closes whenever they want regularly. I live upstairs and have tried to walk in to order food at 5:15, 6:20, and 7:47. Each time they're randomly closing for no reason... Even had an ubereats delivery from here one day at NOON and they called me to let me know they ran out of bread....... I think out of the 10 times I've tried to go here I've probably been served once. I've historically loved Jimmy John's, especially coming from out of state but this location is awful.
Restaurantji Recommends
i’ve always loved JJ. wanted to try the pesto pasta salad. The use by dates is 11/30-12/3. it’s 12/6. don’t really appreciate getting old food. now makes me wonder if anything used in my sandwich was used past the date it was supposed to be.
At 10:08am I placed on online order, walked in to grab it at 10:29. This location almost never puts to-go orders on the designated shelf. A customer is expected to go to the end of the sandwich line and ask for the order. No big deal, so long as someone is there to hand it to you. I got the attention of an employee and said "Hey, I have a mobile order for Brett." They just stared at me like I was asking something unreasonable. Carried on with something else. So I checked online and they open for in person orders at 10:30. Maybe the worker was giving an attitude because I was kicking their day off a little too quickly. In any case, I just ask to be acknowledged with a "I'll be right with you" or similar, rather than ignored. If I'm in the wrong place at the wrong time, let me know.For clarification, I asked a separate employee if I had arrived too early. No, online orders are in fact allowed at 10am. I just don't want to be treated like an inconvenience by default. Please fix this.Food is good though, always made correctly.
Atmosphere: 3
Food: 5
Service: 1
Walked in an hour before they were suppose to close (on 11/14/23 at 7:55pm) and they just said "we're closing early, only accepting online orders". Whoever runs this place needs to wake up.
Was closed three hours early. Also, staff was very rude.
Atmosphere: 1
Food: 1
Service: 1
Nasty food place is nasty ? I will never spend my money here again I would rather walk down to
Atmosphere: 1
Food: 1
Service: 1