Long wait. Cold pizza. Wrong toppings. Incompetent “managers.” Ridiculous amount of time spent getting to a “manager” that can refund money. The “manager” put the phone down waiting for us to hang up (25 minutes & counting). We can hear them refunding other customers for messing up deliveries. Looks like I’m going the chargeback route. Never, ever again.
Atmosphere: 1
Food: 1
Service: 1
Twinster A
The manager Sean is extremely disrespectful. Has no customer service skills and should not have a job in the service industry. I ordered a two pizzas and only one arrived. And the one that did come was stale and ice cold.
Atmosphere: 1
Food: 1
Service: 1
Deirdre Walker
To the owner of Papa John’s restaurant y’all been in business too long to be serving this very very low qualify of nasty ? food. Garlic Parmesan and buffalo and bbq and lemon pepper boneless wings garbage .The boneless wings is frozen garbage the bread was still wet. I could have got a bag of frozen boneless wings out the grocery store that my grandkids would have liked. My grandkids said Grandma this is nasty. I couldn't take it back because they had closed. I throw all the food away not trying to make my grandkids sick from uncooked garage food. Honestly this store don’t deserve no ⭐️ especially the food. I am very surprised they still in business selling food.
Atmosphere: 1
Food: 1
Service: 1
Roman Drankin
They don’t deserve a star!!! Ordered pic at 740. It’s 10:05 and nothing! I hope they all get fired. Update: I was able to reach them finally around 11 pm. Some woman named Shaundra answered the phone and said the reason they are 4 hours late is because they were “too busy” I used to work for papa John’s and we been very busy… it only takes 10 minutes to make a pizza and deliver it 3 miles is maybe 15 mins in Atlanta in the evening. She was not only very rude but also seemed like she had a very bad attitude. She was inviting me to com visit her at the papa John’s. Seems like she doesn’t care about her job and the staff is most likely on drugs. I went by this location and they had a lot of people soliciting outside doing drugs. Corporate needs to really get involved.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Jarrett Morgan
Pizza was not good and took forever. Just go to a different papa John’s
Leah McCutchen
If I could rate this store a 0 I would. I came in wanting to place an order today. No employee acknowledged that I walked in. It was only me and another guy in the store at the time. I waited patiently to be helped. As I continued to wait another lady came in behind me. The cashier finally came to the register and asked what I wanted and then asked the lady behind me what she wanted. She then processed the lady’s order behind me and never processed my order, the cashier just walked away from the register. She then processed the man’s order who was beside me and then leaves the register, never acknowledging or assisting me in placing my order. She huffed and puffed and complained about being at work and taking orders. She had no customer service whatsoever and acted as if I wasn’t even in the store. After 15- 20 min of no service, I left the store. At the very least the only thing I would do at this store is pick up my order. This store doesn’t want to interact with people and that’s very clear. Highly upset about the service. I will never return here again which is sad because this is the closest store location to me. I’d rather drive out of my way than deal with ignorant, rude, and unprofessional staff.
Atmosphere: 1
Food: 1
Service: 1
Sasha M
This store needs to shut down the management is beyond unprofessional I ordered a delivery never received it and the manager want to have a attitude because they took my
Atmosphere: 1
Food: 1
Service: 1
AJF Notary Services
Second shift delivery uses DoorDash, sometimes your order might not be right. Or the food might be cold by the time it arrives.
This is the worst and most ghetto place ever!!!When I arrived they were throwing a party. Typical for this location!They are unprofessional, unpleasant and most certainly do not take their jobs seriously at all.Avoid it all costs and please complain to corporate so that something can be done about these unruly jokers. This place is a joke!I don't understand how you can play with people's food and hard earned money the way you do. You deserve ZERO stores. This location is well know for being down right ghetto! ??????
Atmosphere: 1
Food: 1
Service: 1
Hope Lightner
We placed an order and they took money out of our account and brought no
Lied about order. Never got it. Do not order within 2 hours of closing
Monica Rogers
Could be better they so unprofessional and hood. The managers are unprofessional they put whatever they want too on ur pizza and don’t wanna replace it or either u waiting a long and sumtimes or u never get the order and after u speak wit papa johns corporate office the guy manager still acts like it’s it’s store and he buying the food after he suppose to replace my order, he acts like he the one taking so much the he can’t make sure the customer is straight. All I can say is avoid this place if possible or check ur order good before leaving the store. Once they put pepperoni stuff crust for the spicy garlic stuff crust the another time over cooked my pizza and cheese sticks and said that how they supposed to be when I order it all the time same thing
Atmosphere: 2
Food: 2
Service: 1
Alaina Frazier
Surprised the rating is so low. I order online all the time and it’s always hot and ready when I arrive. No complaints.
Atmosphere: 5
Food: 5
Service: 5
rizzo stiff
horrible!! worst location. employees cussing and yelling and not giving door dashers orders.those 3 employees need to be fired.11-13-2023 around 11:50pm-12
Atmosphere: 1
Service: 1
Marquavious Glass
Read all the one stars and that was my experience to the tee. These days and times it sucks to not get your 50 dollars worth.
Long wait. Cold pizza. Wrong toppings. Incompetent “managers.” Ridiculous amount of time spent getting to a “manager” that can refund money. The “manager” put the phone down waiting for us to hang up (25 minutes & counting). We can hear them refunding other customers for messing up deliveries. Looks like I’m going the chargeback route. Never, ever again.
Atmosphere: 1
Food: 1
Service: 1
The manager Sean is extremely disrespectful. Has no customer service skills and should not have a job in the service industry. I ordered a two pizzas and only one arrived. And the one that did come was stale and ice cold.
Atmosphere: 1
Food: 1
Service: 1
To the owner of Papa John’s restaurant y’all been in business too long to be serving this very very low qualify of nasty ? food. Garlic Parmesan and buffalo and bbq and lemon pepper boneless wings garbage .The boneless wings is frozen garbage the bread was still wet. I could have got a bag of frozen boneless wings out the grocery store that my grandkids would have liked. My grandkids said Grandma this is nasty. I couldn't take it back because they had closed. I throw all the food away not trying to make my grandkids sick from uncooked garage food. Honestly this store don’t deserve no ⭐️ especially the food. I am very surprised they still in business selling food.
Atmosphere: 1
Food: 1
Service: 1
They don’t deserve a star!!! Ordered pic at 740. It’s 10:05 and nothing! I hope they all get fired. Update: I was able to reach them finally around 11 pm. Some woman named Shaundra answered the phone and said the reason they are 4 hours late is because they were “too busy” I used to work for papa John’s and we been very busy… it only takes 10 minutes to make a pizza and deliver it 3 miles is maybe 15 mins in Atlanta in the evening. She was not only very rude but also seemed like she had a very bad attitude. She was inviting me to com visit her at the papa John’s. Seems like she doesn’t care about her job and the staff is most likely on drugs. I went by this location and they had a lot of people soliciting outside doing drugs. Corporate needs to really get involved.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Pizza was not good and took forever. Just go to a different papa John’s
If I could rate this store a 0 I would. I came in wanting to place an order today. No employee acknowledged that I walked in. It was only me and another guy in the store at the time. I waited patiently to be helped. As I continued to wait another lady came in behind me. The cashier finally came to the register and asked what I wanted and then asked the lady behind me what she wanted. She then processed the lady’s order behind me and never processed my order, the cashier just walked away from the register. She then processed the man’s order who was beside me and then leaves the register, never acknowledging or assisting me in placing my order. She huffed and puffed and complained about being at work and taking orders. She had no customer service whatsoever and acted as if I wasn’t even in the store. After 15- 20 min of no service, I left the store. At the very least the only thing I would do at this store is pick up my order. This store doesn’t want to interact with people and that’s very clear. Highly upset about the service. I will never return here again which is sad because this is the closest store location to me. I’d rather drive out of my way than deal with ignorant, rude, and unprofessional staff.
Atmosphere: 1
Food: 1
Service: 1
This store needs to shut down the management is beyond unprofessional I ordered a delivery never received it and the manager want to have a attitude because they took my
Atmosphere: 1
Food: 1
Service: 1
Second shift delivery uses DoorDash, sometimes your order might not be right. Or the food might be cold by the time it arrives.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Meat Pizza, Pepperoni Pizza, Cheese Pizza
This is the worst and most ghetto place ever!!!When I arrived they were throwing a party. Typical for this location!They are unprofessional, unpleasant and most certainly do not take their jobs seriously at all.Avoid it all costs and please complain to corporate so that something can be done about these unruly jokers. This place is a joke!I don't understand how you can play with people's food and hard earned money the way you do. You deserve ZERO stores. This location is well know for being down right ghetto! ??????
Atmosphere: 1
Food: 1
Service: 1
We placed an order and they took money out of our account and brought no
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Lied about order. Never got it. Do not order within 2 hours of closing
Could be better they so unprofessional and hood. The managers are unprofessional they put whatever they want too on ur pizza and don’t wanna replace it or either u waiting a long and sumtimes or u never get the order and after u speak wit papa johns corporate office the guy manager still acts like it’s it’s store and he buying the food after he suppose to replace my order, he acts like he the one taking so much the he can’t make sure the customer is straight. All I can say is avoid this place if possible or check ur order good before leaving the store. Once they put pepperoni stuff crust for the spicy garlic stuff crust the another time over cooked my pizza and cheese sticks and said that how they supposed to be when I order it all the time same thing
Atmosphere: 2
Food: 2
Service: 1
Surprised the rating is so low. I order online all the time and it’s always hot and ready when I arrive. No complaints.
Atmosphere: 5
Food: 5
Service: 5
horrible!! worst location. employees cussing and yelling and not giving door dashers orders.those 3 employees need to be fired.11-13-2023 around 11:50pm-12
Atmosphere: 1
Service: 1
Read all the one stars and that was my experience to the tee. These days and times it sucks to not get your 50 dollars worth.
Atmosphere: 1
Food: 1
Service: 1