The food is one of the only places you really taste like you are in Thailand! Great service, but the ambiance is not great as it is super loud. That's okay for 2 people, but groups or hearing impaired, not great. But again, top notch food!
Atmosphere: 3
Food: 5
Service: 5
Shea Sparks
Surin and Ocean wave (down the street) are part of the same parent company and were equally nasty as I tried to resolve a difficult conversation with one of the bartenders (Francis) who got upset when I requested a substitution that I’ve gotten regularly. He continued to yell at me to the point where I had to hang up the phone to stop the abuse. No manager was available at either location and I have never been spoken to like this before. The food is generally good, but the service has declined significantly over the years, which is disappointing to see.
Atmosphere: 2
Food: 2
Service: 1
pt ch
I had a VERY NEGATIVE customer service experience regarding my Uber Eats order tonight. My food was NOT secured to prevent tampering. When I called the restaurant about this the person on the phone swore me UP AND DOWN that my order was sealed and he hung up on me when I repeated that my order was NOT sealed. I will be reporting this to Uber Eats. Whoever hung up on me needs to be terminated. I have a picture of the order NOT SECURED NOT STAPLED!!! THE NERVE OF THAT PERSON TO BACSICALLY CALL ME A LIAR!!! DESPICABLE AND DISGUSTING!!!! The only thing that was taped was the Pad See U. None of the chicken wings or the egg rolls I ordered were taped. THE BAG SHOULD HAVE BEEN STAPLED!!! THE PERSON WHO LIED SAID IT WAS!!! If I weren't tired, I'd drive back up there to show the manager he has employees who lie to their customers working there. Down right sickening to call me a liar. Clearly....as you can see....from these pictures....NOTHING BUT THE Pad See U was sealed. I expose liars all the time because....they ask for it with their arrogance. SMH.The staff is no where near on the level that they used to be when I was in college. They've changed the Pad Thai a few years back..it lacks the flavor it used to have and the color of it doesn't even look the same. The Pad See U had NO FLAVOR AND NO SAUCE. This place has severely dropped in quality, honesty, and customer service. Don't waste your money on time on this place.
Service: 1
Victor Foo
Ordered pork larb and chicken curry and was not very impressed.
Atmosphere: 3
Food: 3
Service: 4
Michael Dimock
This place is ok, really laid back and casual, the food is decent but my wife didn’t like it too much, average at best. The staff are borderline lazy. We told our waiter to give us a few moments to read the menu and you would’ve thought we told him to go take a vacation. The food however has potential it came out very hot, I would recommend a little more seasoning but I do understand that everyone has their preference. Would I visit again…probably no
Atmosphere: 3
Food: 3
Service: 3
Carla Winston
It's been a while since I've eaten here but every time I come the atmosphere is very pleasant! Celebrating my birthday today!Vegetarian options: You can always exclude anything that has meat in it as a vegetarian meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Coconut Soup, Egg Rolls, Thai Food, Pad See U
Deb
The food is always delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thai Food
Mona Lisa Sharp
The food is always good and fresh. They give nice servings and we always have enough to take home for later.
This Thai restaurant never misses. Sixteen of us attended this visit. The service was friendly, patient, and quick. The food is consistently great and priced appropriately. There was only one server working, but there was no deficiency in service.
Dim sum was no good. The pad se u was okay, a little flavorless. Coconut soup was decent. The Panama curry was really good. Prices are outrageous though.
Food: 3
Recommended dishes: Spicy Coconut Soup, Pad See U
Sylvia Welch
Great staff and my girl Ann is the best with making drinks! Been coming here for some years now!
Atmosphere: 5
Food: 5
Service: 5
PUA Fletch
I had lunch there with my significant other and the service was fine. The food was basic as far as thai food goes.Unfortunately I got food poisoning later that day. It was the only meal that day where she and I had something different. She was fine, I on the other hand, violently lost a lot of water weight throughout the night. I will not be returning there.
Atmosphere: 3
Food: 1
Service: 4
Greg Joseph
Food is great. The atmosphere is solid. Can be a touch loud, but does not interfere with the dining experience at all. Had the spicy basil noodles with chicken and some dumplingsParking: Street parking is enforced Mon - Sat
Survivor 2024 sucksGo back to the Survivor, Ozzie, coach and beyond these new pansy survivors suck!!!!!!
It’s just something about the coconut soup that makes you want to lick the bowl clean! Great food and great service year after year!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Coconut Soup, Thai Food
The food is one of the only places you really taste like you are in Thailand! Great service, but the ambiance is not great as it is super loud. That's okay for 2 people, but groups or hearing impaired, not great. But again, top notch food!
Atmosphere: 3
Food: 5
Service: 5
Surin and Ocean wave (down the street) are part of the same parent company and were equally nasty as I tried to resolve a difficult conversation with one of the bartenders (Francis) who got upset when I requested a substitution that I’ve gotten regularly. He continued to yell at me to the point where I had to hang up the phone to stop the abuse. No manager was available at either location and I have never been spoken to like this before. The food is generally good, but the service has declined significantly over the years, which is disappointing to see.
Atmosphere: 2
Food: 2
Service: 1
I had a VERY NEGATIVE customer service experience regarding my Uber Eats order tonight. My food was NOT secured to prevent tampering. When I called the restaurant about this the person on the phone swore me UP AND DOWN that my order was sealed and he hung up on me when I repeated that my order was NOT sealed. I will be reporting this to Uber Eats. Whoever hung up on me needs to be terminated. I have a picture of the order NOT SECURED NOT STAPLED!!! THE NERVE OF THAT PERSON TO BACSICALLY CALL ME A LIAR!!! DESPICABLE AND DISGUSTING!!!! The only thing that was taped was the Pad See U. None of the chicken wings or the egg rolls I ordered were taped. THE BAG SHOULD HAVE BEEN STAPLED!!! THE PERSON WHO LIED SAID IT WAS!!! If I weren't tired, I'd drive back up there to show the manager he has employees who lie to their customers working there. Down right sickening to call me a liar. Clearly....as you can see....from these pictures....NOTHING BUT THE Pad See U was sealed. I expose liars all the time because....they ask for it with their arrogance. SMH.The staff is no where near on the level that they used to be when I was in college. They've changed the Pad Thai a few years back..it lacks the flavor it used to have and the color of it doesn't even look the same. The Pad See U had NO FLAVOR AND NO SAUCE. This place has severely dropped in quality, honesty, and customer service. Don't waste your money on time on this place.
Service: 1
Ordered pork larb and chicken curry and was not very impressed.
Atmosphere: 3
Food: 3
Service: 4
This place is ok, really laid back and casual, the food is decent but my wife didn’t like it too much, average at best. The staff are borderline lazy. We told our waiter to give us a few moments to read the menu and you would’ve thought we told him to go take a vacation. The food however has potential it came out very hot, I would recommend a little more seasoning but I do understand that everyone has their preference. Would I visit again…probably no
Atmosphere: 3
Food: 3
Service: 3
It's been a while since I've eaten here but every time I come the atmosphere is very pleasant! Celebrating my birthday today!Vegetarian options: You can always exclude anything that has meat in it as a vegetarian meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Coconut Soup, Egg Rolls, Thai Food, Pad See U
The food is always delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thai Food
The food is always good and fresh. They give nice servings and we always have enough to take home for later.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Rice, Thai Spicy Basil Fried Rice
Restaurantji Recommends
This Thai restaurant never misses. Sixteen of us attended this visit. The service was friendly, patient, and quick. The food is consistently great and priced appropriately. There was only one server working, but there was no deficiency in service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Surin Baskets, Spicy Coconut Soup, Barbecue Chicken, Egg Rolls, Fried Rice, Spicy Seafood, Lemon Drop
Dim sum was no good. The pad se u was okay, a little flavorless. Coconut soup was decent. The Panama curry was really good. Prices are outrageous though.
Food: 3
Recommended dishes: Spicy Coconut Soup, Pad See U
Great staff and my girl Ann is the best with making drinks! Been coming here for some years now!
Atmosphere: 5
Food: 5
Service: 5
I had lunch there with my significant other and the service was fine. The food was basic as far as thai food goes.Unfortunately I got food poisoning later that day. It was the only meal that day where she and I had something different. She was fine, I on the other hand, violently lost a lot of water weight throughout the night. I will not be returning there.
Atmosphere: 3
Food: 1
Service: 4
Food is great. The atmosphere is solid. Can be a touch loud, but does not interfere with the dining experience at all. Had the spicy basil noodles with chicken and some dumplingsParking: Street parking is enforced Mon - Sat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thai Food