Ordered a wings platter 5.5 hours before pickup via the website. Arrived on time and the "team members" refused to fulfill order because they received the notice "only an hour" before pickup. They were not aware of how to give a refund.
Service: 1
Brady Cook
Hour plus wait for drive through service. Three separate employees asked about my order. All were incorrect. I won't ever go back to the store on Ponce de Leon. 2/10 Avoid.
I never get all of the sauces that I PAY FOR ! Then they want to charge me (again) when I ask for them. Can you all double check the orders ???
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Wings and Things, Big Zax Snak Meal
The food was delicious awesome customer service
Atmosphere: 5
Food: 5
Service: 5
Drive thru. I guess they are not putting the slaw in containers now. Slaw on everything in the box.
Food: 3
Service: 3
Love the food and the people are nice but they NEVER GIVE YOU STRAWS WHEN YOU ORDER ONLINE! Straws are essential. Feel like this is an easy fix.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Fries
Sooooo good. Waaaaayyyy better than
Atmosphere: 3
Food: 5
Service: 3
The manager Shontee WAS VERY KIND AND HELPFUL! She is solution oriented and made me feel valued!!! Excellent leader!!!
Atmosphere: 5
Food: 5
Service: 5
Great lunchKicking n
Atmosphere: 5
Food: 5
Service: 5
Good customer service cashiers nice order taker nice everybody greeted love
Atmosphere: 5
Food: 4
Service: 5
Close at 9pm what happened to 2-3 am? Covid messed everybody’s hours up smh
Is this a fortune 500company??? Great place to eat all of a sudden?!?!???Kid-friendliness: Old fashioned atmosphere that comes through..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingerz Platter
Restaurantji Recommends
Zaxby’s is not good why yall be lying
Atmosphere: 3
Food: 1
Service: 3
Good food and great service.
Atmosphere: 5
Food: 4
Service: 5
Worst service. Wings are not
Atmosphere: 1
Food: 1
Service: 1
Ordered a wings platter 5.5 hours before pickup via the website. Arrived on time and the "team members" refused to fulfill order because they received the notice "only an hour" before pickup. They were not aware of how to give a refund.
Service: 1
Hour plus wait for drive through service. Three separate employees asked about my order. All were incorrect. I won't ever go back to the store on Ponce de Leon. 2/10 Avoid.
Atmosphere: 1
Food: 2
Service: 1