Five Guys

630 Crane Creek Dr Suite 502, Augusta
(706) 231-6714

Recent Reviews

Shawn Anderson

One of my favorite burgers and fries places I go to on the regular. I love how they wait until you there to cook your fries where they are nice and hot.

Atmosphere: 5

Food: 5

Service: 5

lucky me

Fries seasonless, burgers seasonless. And all the tables were

Atmosphere: 2

Food: 2

Service: 2

Wanda

Got a cheeseburger $11.09. Small Fry’s $4.99 and a drink $2.89. $20.49. Burger was good. Could have given less fries. And not worth 5 bucks.

Atmosphere: 4

Food: 4

Service: 5

Shirley B

Really!!! I got a twenty dollar hamburger plus fries and water, for takeout and this what I have NOT to EAT. The service was terrible because the employee wanted to give me old fries. So I asked for some freshly cooked. This is what I received.Under cooked and nasty fries. Just look at all the grease on the to go bag from the ?. My last time ordering from Five Guys. The Cranes Creek location. I guess with a 1 star rating I can't post a picture of my food.

Atmosphere: 1

Food: 1

Service: 1

Stacy Paradise

If I could give zero stars I would rude inconsiderate Lil brats... dump my brothers fries randomly in the bag instead of putting it into a carton. Not coming back

Ashley Matthews

Came from out of town and back home they gave way more fries and order is put in

Atmosphere: 3

Food: 1

Service: 3

Alysha Garner

Cleanliness , QUALITY , and service is TOP TIER ! The employees are friendly and efficient!!

Atmosphere: 5

Food: 5

Service: 5

Ralph Johnson

5 guys is a great Burger place not a good Bronco place but a great Burger place I Wish they would come down on their price a little bit but there's nothing to complain about when it comes to the food in this serviceKid-friendliness: All kids like burgers and fries easy peasy :)

Atmosphere: 5

Food: 5

Service: 5

Madison Jackson

Ordered a grilled cheese received cold bread with cold cheese. When asked for item to be fixed was given attitude and told that’s how it’s grilled…

Atmosphere: 1

Food: 1

Service: 1

Amanda M.

Service was quick and efficient. If you're needing to get in and out quickly they can absolutely accomplish that. They had a full staff in the kitchen which allowed for them to be so efficient with the food orders. The employees all seemed to be in great moods and weren't displaying stress and burn out which is common in many work places since Covid. Our cheeseburger wasn't thrown together and a huge sloppy mess when we got it. The hubster loves the peanuts to snack on while waiting and the fact that they have bottles of vinegar to accompany the French fries. It was nice and refreshing to be in a quick service meal setting and the employees weren't complaining but all working together as a team. It is crazy though, my husband and I are cutting back on calories so we're opting to split meals instead of ordering two meals and the cost was just crazy, $21.23 for 1 little bacon cheeseburger, a small fry and a regular drink. It's just hard to believe how much everything has gone up in price.

Isis Sabra

The hamburgers ? is above average the customer service is above average, the atmosphere is above average the price for the food is pricey.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: French Fries, Bacon Cheeseburger

Dya

Disgusted by the male employee wearing glasses who was scrolling, playing on his cellphone wearing glove, proceeds to use the same gloves to take my Pattie out of the freezer drawer and cook it. He never thought to change his gloves. Very UNSANITARY. I had to ask him to change his gloves. Tighten up 5 Guys!

Atmosphere: 2

Food: 3

Service: 2

Tammy Cambria

The food was fresh and my daughter ? loved it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Bacon Cheeseburger

Alex Hicks

Best burger around. No contest. You get what you pay for everytime!

Atmosphere: 5

Food: 5

Service: 5

Lynn N.

I went to this Five Guys tonight. While my burger was getting fixed, i could see a cup of old, dark, dried out fries sitting on the area where the fries are poured out and scooped up. The cup was sitting there for a good while. I was hoping the fry guy who was standing there guarding them wasn't planning to give them to me. but that's exactly what he did. he put the stale cup of fries in the bottom of my bag, then put a scoop of some equally old fries on top of everything in the bag. to try to camouflage the disgusting ones. $5 for inedible fries! I cannot believe the guy working the fry area Wed 12/20/23 at 8:44:08 pm served those disgusting fries. i wish i had said something but i had take out. never again!

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