Great service from Nikki. She is the best waitress with and great personality.
Atmosphere: 5
Food: 5
Service: 5
Kathy Buckner
Great service provided by Nikki!
Atmosphere: 5
Food: 4
Service: 5
Johan Saravia
Once a destination to have a wonderful evening to enjoy a meal has become an outdated chain of restaurants.This location lacked good service and fresh seafood , I ordered lobster with shrimp, rice, and a baked potato.Lobster texture was rubbery, potato was hard ( overcooked), the rice had little flavor, and the shrimp was the one item to hit the mark.My server kept forgetting things , drink refills ,water silverware .Other staff ( ladies ) were laughing loudly ,the hostes and other waitresses, not really a professional atmosphere.
Atmosphere: 2
Food: 2
Service: 1
Dr. Weird
The food is okay. I tried to get the popcorn shrimp but they had round shrimp. I personally didn’t like them as well and the fries are very peppery. However the grilled shrimp was delicious. It was perfectly grilled and tasted straight from the grill. I believe it could have been a bit more seasoned although. The biscuits as usual were heavenly, fresh, hot, soft, and buttery.Service was superb! Our server/waitress was named Kelly. She was an excellent server! She was cracking jokes the whole time, had conversations, and keeping the mood lighthearted. She made sure to give us fresh hot biscuits and the food came out relatively quick. The wait was not too long yet it wasn’t so fast where you didn’t even get a chance to relax. So as I said it was a good pace.The atmosphere was calm and soothing. The lights are dim, it had dark colors (it had a wooden like interior), and it’s not too loud. The people at least today were very sweet. Some helped us take group photos, said happy birthday (It was my grandma’s birthday), and even called our family beautiful! Overall this is a great experience.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Endless Chowder Salad & Cheddar Bay Biscuits
Max Rivas
Not the best Red Lobster restaurant I have ever been at
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Endless Chowder Salad & Cheddar Bay Biscuits, Shrimp and Lobster Tails
Peggy Rowell
After my recent review of our disappointing experience at the Red Lobster on Walton way, I was issued a gift card towards a future meal. My husband and I decided to go to the establishment on Washington Rd this time. I am pleased to say the difference was like night and day in both the atmosphere and the quality of food; it was also exactly as ordered.I truly had no complaint about the previous server at the other location, in fact she was the ONLY redeeming quality they had (I am unsure of her name.) I would also like to give kudos to our server this afternoon, Bella. She did a fabulous job and I made sure to tell her so as we were leaving. Bella is definitely an asset to this location.I have always enjoyed eating at Red Lobster and generally try to go this time of year when the Lobsterfest is going on. This location will most definitely be the one we patronize from now on!
Atmosphere: 5
Food: 5
Service: 5
Mckenzie Clyburn
I don’t normally leave reviews, good or bad. But with the Masters coming up I needed to tell everyone. If you’re taking a food break at Red Lobster you 100% need NIKKI as your server. She was so awesome. The best server I’ve had at any restaurant in this area in years. She was so attentive and nice, and never forgot anything we asked for. She was fast and just overall soooo wonderful. The food was good as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sailor's Platter
James Wilson
I dont leave bad reviews but i am today 1st of all my chicken was over cooked hard as heck then at the end when its time to pay i was informed they no longer take tap to pay or apple pay or google pay im a person that dont take cards withvme no more because everyone but walmart takes tap to pay or pay with your phone at some point yall need to have your servers to tell ppl we don't take this form of payment anymore it would have been nice to know this before sitting down i could have gotten cash before sitting down thank god i have just enough cash on me i will not be coming back food was not that great and like i said it would have been nice to see a sign posted somewhere to let folks know who dont carry cards or cash like that know they no longer have the machines on the tables and that they dont NFC payments no more but its on google it says you take NFC payments yall need to update your websites and post signs im very upset what if i didnt have enough cash on hand these restaurants are getting more sorry by the day just pissed me off altogether
Atmosphere: 1
Food: 1
Service: 5
Karen Hite
Wonderful server. Good food. Bar drinks were not up to standard. We were a large group and 4 people got drinks that were really bad. 3 drinks were same order and didn't even look the same. 3 had them remade but they were still bad. I'll eat here again, but I'll stick with glass of water.
Atmosphere: 4
Food: 5
Service: 5
Tazia Walker
Nikki was a great server. I loved her friendly energy and vibe.
Johnathan gave me and my parents, amazing service. I will 100% be back soon. I’ve been to reb lobster locations with bad service before, and this is not one of them! Thanks Jonathan!
Atmosphere: 5
Food: 5
Service: 5
sharon dent
Had dinner at the Red Lobster on Washington Rd tonight and everything was great. Our waitress Ms. Nikki was on it. Incredibly friendly and sweet. When I go back, Im asking for Ms. Nikki.
Great service from Nikki. She is the best waitress with and great personality.
Atmosphere: 5
Food: 5
Service: 5
Great service provided by Nikki!
Atmosphere: 5
Food: 4
Service: 5
Once a destination to have a wonderful evening to enjoy a meal has become an outdated chain of restaurants.This location lacked good service and fresh seafood , I ordered lobster with shrimp, rice, and a baked potato.Lobster texture was rubbery, potato was hard ( overcooked), the rice had little flavor, and the shrimp was the one item to hit the mark.My server kept forgetting things , drink refills ,water silverware .Other staff ( ladies ) were laughing loudly ,the hostes and other waitresses, not really a professional atmosphere.
Atmosphere: 2
Food: 2
Service: 1
The food is okay. I tried to get the popcorn shrimp but they had round shrimp. I personally didn’t like them as well and the fries are very peppery. However the grilled shrimp was delicious. It was perfectly grilled and tasted straight from the grill. I believe it could have been a bit more seasoned although. The biscuits as usual were heavenly, fresh, hot, soft, and buttery.Service was superb! Our server/waitress was named Kelly. She was an excellent server! She was cracking jokes the whole time, had conversations, and keeping the mood lighthearted. She made sure to give us fresh hot biscuits and the food came out relatively quick. The wait was not too long yet it wasn’t so fast where you didn’t even get a chance to relax. So as I said it was a good pace.The atmosphere was calm and soothing. The lights are dim, it had dark colors (it had a wooden like interior), and it’s not too loud. The people at least today were very sweet. Some helped us take group photos, said happy birthday (It was my grandma’s birthday), and even called our family beautiful! Overall this is a great experience.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Endless Chowder Salad & Cheddar Bay Biscuits
Not the best Red Lobster restaurant I have ever been at
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Endless Chowder Salad & Cheddar Bay Biscuits, Shrimp and Lobster Tails
After my recent review of our disappointing experience at the Red Lobster on Walton way, I was issued a gift card towards a future meal. My husband and I decided to go to the establishment on Washington Rd this time. I am pleased to say the difference was like night and day in both the atmosphere and the quality of food; it was also exactly as ordered.I truly had no complaint about the previous server at the other location, in fact she was the ONLY redeeming quality they had (I am unsure of her name.) I would also like to give kudos to our server this afternoon, Bella. She did a fabulous job and I made sure to tell her so as we were leaving. Bella is definitely an asset to this location.I have always enjoyed eating at Red Lobster and generally try to go this time of year when the Lobsterfest is going on. This location will most definitely be the one we patronize from now on!
Atmosphere: 5
Food: 5
Service: 5
I don’t normally leave reviews, good or bad. But with the Masters coming up I needed to tell everyone. If you’re taking a food break at Red Lobster you 100% need NIKKI as your server. She was so awesome. The best server I’ve had at any restaurant in this area in years. She was so attentive and nice, and never forgot anything we asked for. She was fast and just overall soooo wonderful. The food was good as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sailor's Platter
I dont leave bad reviews but i am today 1st of all my chicken was over cooked hard as heck then at the end when its time to pay i was informed they no longer take tap to pay or apple pay or google pay im a person that dont take cards withvme no more because everyone but walmart takes tap to pay or pay with your phone at some point yall need to have your servers to tell ppl we don't take this form of payment anymore it would have been nice to know this before sitting down i could have gotten cash before sitting down thank god i have just enough cash on me i will not be coming back food was not that great and like i said it would have been nice to see a sign posted somewhere to let folks know who dont carry cards or cash like that know they no longer have the machines on the tables and that they dont NFC payments no more but its on google it says you take NFC payments yall need to update your websites and post signs im very upset what if i didnt have enough cash on hand these restaurants are getting more sorry by the day just pissed me off altogether
Atmosphere: 1
Food: 1
Service: 5
Wonderful server. Good food. Bar drinks were not up to standard. We were a large group and 4 people got drinks that were really bad. 3 drinks were same order and didn't even look the same. 3 had them remade but they were still bad. I'll eat here again, but I'll stick with glass of water.
Atmosphere: 4
Food: 5
Service: 5
Nikki was a great server. I loved her friendly energy and vibe.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Johnathan gave me and my parents, amazing service. I will 100% be back soon. I’ve been to reb lobster locations with bad service before, and this is not one of them! Thanks Jonathan!
Atmosphere: 5
Food: 5
Service: 5
Had dinner at the Red Lobster on Washington Rd tonight and everything was great. Our waitress Ms. Nikki was on it. Incredibly friendly and sweet. When I go back, Im asking for Ms. Nikki.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parrot Isle Jumbo Coconut Shrimp
Nikki was AWESOME. Her customer service was A 1 . I recently got a new job. She gave me a reward.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Feast, Parrot Isle Jumbo Coconut Shrimp, Lobster Tank, Endless Chowder Salad & Cheddar Bay Biscuits, Shrimp and Lobster Tails, Admiral's Feast, Mashed Potatoes, Baked Potato, Crab Legs
The food was hot and tasted great! I was very disappointed that they were out of mozzarella cheese
Atmosphere: 5
Food: 5
Service: 5
Went 3/21/24 for endless shrimp. Food was good. Service was super fast and friendly and MUCH better than the downtown location.
Atmosphere: 5
Food: 5
Service: 5