Recommended dishes: Grilled Chicken Breast with Rice Pilaf and Sugar Snap Peas, Shrimp & Crab Cake Combo
Tatjana Smith
I went to eat here for my birthday. There was 9 of us and from the time we sat down at the table our server was rude. This was my first time ever coming to this restaurant so I had a couple of questions about the menu she spoke to me with such an attitude as if she didn’t even want me asking…I mean this girl was not friendly at all very snappy. She takes our order leaves and just stays gone we were suppose to get bread never got it the food came out and it was ok definitely not worth the money I paid for it..the whole experience was just awful and I probably won’t ever go back
Atmosphere: 4
Food: 3
Service: 1
Phyllis CoxKelly
I Frequent this Particular “Chop House” especially on Sun. but, was VERY Disappointed on Sun. 4/21 when our group of 9 went … All of us were CLEAR on what it was we wanted .. For 3 of us Order was COMPLETELY WRONG! One In our group, the food was left OFF the plate (instead of asking if there was something else they would like to replace it with) For the other 2, kitchen” simply gave what they wanted…. I asked for a Sweet potato with my dinner .. I eventually got it & took it home … Only to find I Was given A “HALF OF A SWEET POATO”!!! Never have I experienced such “SlipShod” Dining!! Normally when “Jordan” the manager is there, things run a bit smoother .. it has me 2nd guessing if I even want to go back now!! The waitress “Kadijah” was a Doll.. thank goodness for that!
Atmosphere: 2
Food: 2
Service: 5
Marie Blackshaw
I wish I could review the server separate from this review, she was great.I went here with my family for my birthday, & it was awful. My mom and dad arrived before my family & I and requested a table for 5 + a highchair. We tried to book a reservation the day before we dined & we were told to just come in, they weren't that busy during the time frame (between 4 and 5 PM). The middle aged blonde hostess with fake eyelashes was immediately rude to my parents, scoffing & telling them it would be a wait for a table when they said they couldnt make a reservation. We expected a wait, we weren't expecting to be seated right away cause we're a big party. The other lady at the hostess stand took down my mom's info & let her know she would get a text when the table was ready. When my mom got the text, she went to show it to the same hostess with blonde hair & fake eyelashes, & she didn't even acknowledge her, she just looked at the other lady. We were seated in the middle of the dining room where large parties are sat, had to wait more than 5 minutes for a high chair that was requested when the table was requested. The long table that was directly next to us was cleared of plates, but was still dirty & had food all over it! This didn't get cleaned up until halfway through our time there.Our server seemed a little nervous & new. Which is fine, she did great for being new! She made sure to ask about preferences, double checked on certain items we inquired about & took care of us to the best of her ability.When our food came, one of the runners set a hot plate down in front of my 1 year old. It was his meal, but the plate was not a temperature that he could touch & not get hurt. I was so focused on cutting up my child's food, I didn't notice that my meal wasn't brought out! My husband asked our server, & she said they were working on it. It was another 10 minutes before my meal was brought out to me. I ordered the Seafood Alfredo with no mushrooms. When ordering, our server told me that the cooks would just have to pick out the big mushrooms, so there might still be some little ones, so I told her nevermind, I'll pick them out myself. Not a big deal, I'm the one who's ordering something that comes with an ingredient I don't like, I'll pick them out. So when my pasta came out with mushrooms, I assumed they burned the first batch & had to remake it or the cooks got their timing wrong. The guy who brought it out just said "pasta" in a rude tone. No apology from anyone that my meal came out 10 minutes later than the rest of the table. Within a few minutes, the pasta was cold. Which means, the actual pasta was made much earlier than the sauce.Right before my pasta was brought out, my parents ordered another round of drinks. They were finished eating (10 minutes later) when someone finally brought them over. At that point, we were ready to leave, denied the drinks because they had been waiting 10 minutes or more for their drinks & just asked for the check. Our server came back around & we asked for the check again. Then the manager was brought over to our table to see what the problem was. We explained to her that it started with the hostess (which she tried to deny because she was the other lady standing up there with the lady that had fake eyelashes) & how it took my food an extra 10 minutes to come out & no one apologized. She said she had them redo it because I had asked for no mushrooms. If that was the case, then why was there still mushrooms? Not little ones, big obvious pieces of mushrooms.We had chosen this restaurant because of the seafood options, but I wish we had gone to Red Lobster. The hour & a half we wasted in this restaurant made the end of my birthday horrible. I sat in a room full out people getting their food before me when they came in after me & I just wanted to go home and cry.Honestly, it's not even worth going to the place. Our server was the only one who
rufus daniels
Excellent dining experience. Not too pricy. They do have peak hrs that are usually lunchtime and well into dinner but the food seems to make up for the wait
Me and my party had a reservation for 4, I started feeling sick so I decided to get my food to go. My party all ate there had stated the food was great. When I got home and opened my plate my food was burnt and stuffed in the box as if it was fine. I ordered the lamb chops and they were burnt on one side with the burnt side facing down. They were so burnt that the bone was crumbling and I couldn’t even eat them because they actually tasted burnt as well. Why would someone prepare and box up food like this for someone. I tried to call but they had closed but I will definitely be calling tomorrow to speak to a manager. They need a chef who cares about the food they serve. Waitress Alexis was absolutely wonderful and deserves a raise by my opinion.
Atmosphere: 5
Food: 1
Service: 5
Rodney Corr
Nice they had Open TableWonderful AtmosphereFood is quick and on pointGreat drinks
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Angus Chopped Steak
Nerd Herd
First: We got there, and sat there at a table for about 15 to 20 minutes (No exaggeration), and no one came to help us. The ONLY reason this business is getting 3 stars for Service, is because Brittany saved the day. She came from the other side of the restaurant to help us. The rest of the servers, SUCK ROYALLY.Second: The chair I was in, felt like it was at the end of it's life. I'm 175 and 5'7", I'm not a big person, but that chair made me feel like I was 500lbs or something. It was literally breaking. It was coming apart and rocking back and forth, so I had to sit very very still.Third: You have a Wine list with about 40 things on it, and the only thing Non Drinkers can get is Coke Ptoducts and Lemonaide. Whomever made this part of the menu, YOU SUCK! ROYALLY.Fourth: I ordered the Chicken Robs Combo and Mac and Cheese. The Mac and Cheese was not good. The chicken was ok. HOWEVER, the ribs... that pig died of stress. I think he was married and unhappy and died due to the fact that death was better. I sincerely believe that pig died of stress, like it was being bullied, and put up a fight and lost (it was tougher than leather). If you're not getting what I'm trying to tell you is... That Pig Suffered A Stroke...A MASSIVE ONE. His death was unkind. He had stress, like backed up on bills stressed meanwhile owing money to a bookie named Knuckles kind of stress. The Ribs were HORRIBLE. I'm assuming the Chef is missing a tongue. DID HE TASTE THAT? He's not invited to the BBQ. I think the best part of my meal was the damn napkin.
Atmosphere: 1
Food: 1
Service: 3
D M (Bigdtravels)
Outstanding ExperienceFrom arriving to departure the entire dining experience was outstanding. The house salad was fresh, the ribeye steak cooked to perfection and a loaded baked potato was an excellent side choiceThe service was simply fantastic and prices are moderate.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 Oz Ribeye with Creamed Spinach and Fries
Keith Burton
First time visited my wife was very happy with the crab cake and shrimp back in January went back in March she did not enjoy her meal my steak was enjoyable that's why you get a 4.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 10 Oz Ribeye with Creamed Spinach and Fries
The food was serviceable. The staff was very nice.
Atmosphere: 3
Food: 3
Service: 3
Caden Dieker
Food was good but the server forgot about us and I now have the worst case of food poisoning in my lifeUpdate: went to the ER, now on pain and nausea meds
Atmosphere: 3
Food: 4
Service: 2
Aikenite H
Chicken piccata was very salty and was not well presented. Sirloin steak was not cooked as ordered and had an unusual seasoning. Not sure what it was; maybe some sort of marinade.
Atmosphere: 4
Food: 2
Service: 5
Pauline Davis
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deviled Eggs with Brown Sugar Bacon
Sim Simas
Thank you for the experience.We came back and Tanya was the best and most fun to have as our waitress!!!! Michael was amazing and so kind. Thank you for having him. Best wait staff ever!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deviled Eggs with Brown Sugar Bacon, Parmesan Creamed Spinach, Shrimp & Crab Cake Combo, Lobster Tail, 10 Oz Ribeye with Creamed Spinach and Fries
Very good food even better service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Breast with Rice Pilaf and Sugar Snap Peas, Shrimp & Crab Cake Combo
I went to eat here for my birthday. There was 9 of us and from the time we sat down at the table our server was rude. This was my first time ever coming to this restaurant so I had a couple of questions about the menu she spoke to me with such an attitude as if she didn’t even want me asking…I mean this girl was not friendly at all very snappy. She takes our order leaves and just stays gone we were suppose to get bread never got it the food came out and it was ok definitely not worth the money I paid for it..the whole experience was just awful and I probably won’t ever go back
Atmosphere: 4
Food: 3
Service: 1
I Frequent this Particular “Chop House” especially on Sun. but, was VERY Disappointed on Sun. 4/21 when our group of 9 went … All of us were CLEAR on what it was we wanted .. For 3 of us Order was COMPLETELY WRONG! One In our group, the food was left OFF the plate (instead of asking if there was something else they would like to replace it with) For the other 2, kitchen” simply gave what they wanted…. I asked for a Sweet potato with my dinner .. I eventually got it & took it home … Only to find I Was given A “HALF OF A SWEET POATO”!!! Never have I experienced such “SlipShod” Dining!! Normally when “Jordan” the manager is there, things run a bit smoother .. it has me 2nd guessing if I even want to go back now!! The waitress “Kadijah” was a Doll.. thank goodness for that!
Atmosphere: 2
Food: 2
Service: 5
I wish I could review the server separate from this review, she was great.I went here with my family for my birthday, & it was awful. My mom and dad arrived before my family & I and requested a table for 5 + a highchair. We tried to book a reservation the day before we dined & we were told to just come in, they weren't that busy during the time frame (between 4 and 5 PM). The middle aged blonde hostess with fake eyelashes was immediately rude to my parents, scoffing & telling them it would be a wait for a table when they said they couldnt make a reservation. We expected a wait, we weren't expecting to be seated right away cause we're a big party. The other lady at the hostess stand took down my mom's info & let her know she would get a text when the table was ready. When my mom got the text, she went to show it to the same hostess with blonde hair & fake eyelashes, & she didn't even acknowledge her, she just looked at the other lady. We were seated in the middle of the dining room where large parties are sat, had to wait more than 5 minutes for a high chair that was requested when the table was requested. The long table that was directly next to us was cleared of plates, but was still dirty & had food all over it! This didn't get cleaned up until halfway through our time there.Our server seemed a little nervous & new. Which is fine, she did great for being new! She made sure to ask about preferences, double checked on certain items we inquired about & took care of us to the best of her ability.When our food came, one of the runners set a hot plate down in front of my 1 year old. It was his meal, but the plate was not a temperature that he could touch & not get hurt. I was so focused on cutting up my child's food, I didn't notice that my meal wasn't brought out! My husband asked our server, & she said they were working on it. It was another 10 minutes before my meal was brought out to me. I ordered the Seafood Alfredo with no mushrooms. When ordering, our server told me that the cooks would just have to pick out the big mushrooms, so there might still be some little ones, so I told her nevermind, I'll pick them out myself. Not a big deal, I'm the one who's ordering something that comes with an ingredient I don't like, I'll pick them out. So when my pasta came out with mushrooms, I assumed they burned the first batch & had to remake it or the cooks got their timing wrong. The guy who brought it out just said "pasta" in a rude tone. No apology from anyone that my meal came out 10 minutes later than the rest of the table. Within a few minutes, the pasta was cold. Which means, the actual pasta was made much earlier than the sauce.Right before my pasta was brought out, my parents ordered another round of drinks. They were finished eating (10 minutes later) when someone finally brought them over. At that point, we were ready to leave, denied the drinks because they had been waiting 10 minutes or more for their drinks & just asked for the check. Our server came back around & we asked for the check again. Then the manager was brought over to our table to see what the problem was. We explained to her that it started with the hostess (which she tried to deny because she was the other lady standing up there with the lady that had fake eyelashes) & how it took my food an extra 10 minutes to come out & no one apologized. She said she had them redo it because I had asked for no mushrooms. If that was the case, then why was there still mushrooms? Not little ones, big obvious pieces of mushrooms.We had chosen this restaurant because of the seafood options, but I wish we had gone to Red Lobster. The hour & a half we wasted in this restaurant made the end of my birthday horrible. I sat in a room full out people getting their food before me when they came in after me & I just wanted to go home and cry.Honestly, it's not even worth going to the place. Our server was the only one who
Excellent dining experience. Not too pricy. They do have peak hrs that are usually lunchtime and well into dinner but the food seems to make up for the wait
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Lobster Tail, LCH Chicken Fettuccine Alfredo, Seafood Fettuccine Alfredo
Me and my party had a reservation for 4, I started feeling sick so I decided to get my food to go. My party all ate there had stated the food was great. When I got home and opened my plate my food was burnt and stuffed in the box as if it was fine. I ordered the lamb chops and they were burnt on one side with the burnt side facing down. They were so burnt that the bone was crumbling and I couldn’t even eat them because they actually tasted burnt as well. Why would someone prepare and box up food like this for someone. I tried to call but they had closed but I will definitely be calling tomorrow to speak to a manager. They need a chef who cares about the food they serve. Waitress Alexis was absolutely wonderful and deserves a raise by my opinion.
Atmosphere: 5
Food: 1
Service: 5
Nice they had Open TableWonderful AtmosphereFood is quick and on pointGreat drinks
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Angus Chopped Steak
First: We got there, and sat there at a table for about 15 to 20 minutes (No exaggeration), and no one came to help us. The ONLY reason this business is getting 3 stars for Service, is because Brittany saved the day. She came from the other side of the restaurant to help us. The rest of the servers, SUCK ROYALLY.Second: The chair I was in, felt like it was at the end of it's life. I'm 175 and 5'7", I'm not a big person, but that chair made me feel like I was 500lbs or something. It was literally breaking. It was coming apart and rocking back and forth, so I had to sit very very still.Third: You have a Wine list with about 40 things on it, and the only thing Non Drinkers can get is Coke Ptoducts and Lemonaide. Whomever made this part of the menu, YOU SUCK! ROYALLY.Fourth: I ordered the Chicken Robs Combo and Mac and Cheese. The Mac and Cheese was not good. The chicken was ok. HOWEVER, the ribs... that pig died of stress. I think he was married and unhappy and died due to the fact that death was better. I sincerely believe that pig died of stress, like it was being bullied, and put up a fight and lost (it was tougher than leather). If you're not getting what I'm trying to tell you is... That Pig Suffered A Stroke...A MASSIVE ONE. His death was unkind. He had stress, like backed up on bills stressed meanwhile owing money to a bookie named Knuckles kind of stress. The Ribs were HORRIBLE. I'm assuming the Chef is missing a tongue. DID HE TASTE THAT? He's not invited to the BBQ. I think the best part of my meal was the damn napkin.
Atmosphere: 1
Food: 1
Service: 3
Outstanding ExperienceFrom arriving to departure the entire dining experience was outstanding. The house salad was fresh, the ribeye steak cooked to perfection and a loaded baked potato was an excellent side choiceThe service was simply fantastic and prices are moderate.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 Oz Ribeye with Creamed Spinach and Fries
First time visited my wife was very happy with the crab cake and shrimp back in January went back in March she did not enjoy her meal my steak was enjoyable that's why you get a 4.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 10 Oz Ribeye with Creamed Spinach and Fries
Restaurantji Recommends
The food was serviceable. The staff was very nice.
Atmosphere: 3
Food: 3
Service: 3
Food was good but the server forgot about us and I now have the worst case of food poisoning in my lifeUpdate: went to the ER, now on pain and nausea meds
Atmosphere: 3
Food: 4
Service: 2
Chicken piccata was very salty and was not well presented. Sirloin steak was not cooked as ordered and had an unusual seasoning. Not sure what it was; maybe some sort of marinade.
Atmosphere: 4
Food: 2
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deviled Eggs with Brown Sugar Bacon
Thank you for the experience.We came back and Tanya was the best and most fun to have as our waitress!!!! Michael was amazing and so kind. Thank you for having him. Best wait staff ever!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deviled Eggs with Brown Sugar Bacon, Parmesan Creamed Spinach, Shrimp & Crab Cake Combo, Lobster Tail, 10 Oz Ribeye with Creamed Spinach and Fries